/10
★★★★★
based on 1870 reviews published
★★★★★
based on 1870 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Disappointed with the quality
Lindsay V.
Translated review
Answer from BBG DECO DE HEROS
Hello Lindsay
We contacted you to understand what you mean by "paper quality". These items are frequently purchased by our customers. And if the installation instructions are followed (quality of the wall, method and duration of gluing, etc.), the result is superb. You can see the shares that our customers make on Facebook showing that they are satisfied.
We are waiting for your photos to see the result.
Have a nice day.
The BBG team
We contacted you to understand what you mean by "paper quality". These items are frequently purchased by our customers. And if the installation instructions are followed (quality of the wall, method and duration of gluing, etc.), the result is superb. You can see the shares that our customers make on Facebook showing that they are satisfied.
We are waiting for your photos to see the result.
Have a nice day.
The BBG team
1
/5
★☆☆☆☆
Very disappointed 😞 poor quality paper cleaning the glue with a damp microfiber the paper bleeds I do not recommend.
Jonathan G.
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Answer from BBG DECO DE HEROS
Hello Jonathan, Thank you for your feedback. We are sorry for this experience. This wallpaper is one of our best sellers https://www.bebegavroche.com/papier-peint-xxl-toy-story-disney.html You can also check the reviews from customers who are delighted. Did you follow the application instructions? https://www.bebegavroche.com/mode-emplois Can you send us photos so we can understand the issue? Feel free to call us as well. The BBG team
1
/5
★☆☆☆☆
I ordered a Paw Patrol tent and received it full of holes, site to avoid
Sabrina H.
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Answer from BBG DECO DE HEROS
Hello Sabrina, We regret your experience. Did you contact our team to report your issue? We find no trace either by email or phone. As you know, we can either replace the item or refund you. Keep us updated.
1
/5
★☆☆☆☆
Defect on the sticker paid a certain amount. Email sent, still no response from the service. Not happy at all given the price.
Sandrine M.
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Answer from BBG DECO DE HEROS
Hello Sandrine,
1
/5
★☆☆☆☆
I was not delivered to the requested relay, very disappointed
Nadia A.
purchased on 22/05/2020
Translated review
Answer from BBG DECO DE HEROS
Hello, During the lockdown and the subsequent deconfinement, the relay points were either completely unavailable or partially. Thank you. The BBG team
1
/5
★☆☆☆☆
I ordered two boxes of stickers, one in very good condition and the second with lots of stains on the stickers,
Khadija M.
Translated review
Answer from BBG DECO DE HEROS
Hello, Thank you for your message. We can send you a new box of stickers or refund you. See you soon on bebegavroche.com
1
/5
★☆☆☆☆
HELLO, correct packaging, the table is damaged and there are black marks that won't come off
Sylvette C.
purchased on 11/05/2020
Translated review
Answer from BBG DECO DE HEROS
Hello,