/10
★★★★★
based on 1870 reviews published
★★★★★
based on 1870 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Good product. Quite fast delivery, shipping costs too high.
Maquinghen W.
purchased on 07/09/2020
Translated review
3
/5
★★★☆☆
Did not receive the SMS from the pickup point, so I lost 10 days waiting for the package, and luckily I sent an email (quick response) on the site, otherwise I would have lost my package.
Aurore F.
purchased on 01/08/2020
Translated review
Answer from BBG DECO DE HEROS
Hello Aurore,
3
/5
★★★☆☆
I received my son's wall mural "cars" torn in one place. The delivery time was correct.
Antonella A.
Translated review
Answer from BBG DECO DE HEROS
Hello Antonelle,
We have noted your message and are sorry that your item is damaged.
We tried to contact you to understand and resolve the issue you are experiencing.
This issue may be due to transport.
We can consider replacing your item or, if you prefer, a refund.
Keep us updated.
The team at bebegavroche.com
We have noted your message and are sorry that your item is damaged.
We tried to contact you to understand and resolve the issue you are experiencing.
This issue may be due to transport.
We can consider replacing your item or, if you prefer, a refund.
Keep us updated.
The team at bebegavroche.com
3
/5
★★★☆☆
Nothing to complain about the site but everything to their carrier. As long as 'GLS' is not replaced, my family and I will stop buying from them. Reported 3 times that there was no one at home when we were indeed present since immobilized, we had to ask a neighbor to pick up our packages from a relay. Never again.
Richard F.
Translated review
Answer from BBG DECO DE HEROS
Hello Richard, We are sorry for this experience due to the delivery. We have forwarded your comment to the carrier GLS to conduct an investigation and resolve the issue so that it does not happen again. We thank you for your trust. The team at Bebegavroche.com
2
/5
★★☆☆☆
Order not received in the announced time. I canceled my order. If I hadn't reached out to them, no one would have notified me
July C.
purchased on 30/01/2020
Translated review
Answer from BBG DECO DE HEROS
Good evening July
3
/5
★★★☆☆
Top furniture, easy to assemble but it's a shame that the delivery times were not respected. Received more than 15 days later when I paid for 24/48h (delivery service not serious)
Evelyne G.
purchased on 10/05/2020
Translated review
Answer from BBG DECO DE HEROS
Hello, Thank you for your comment. We regret the delays due to the deconfinement. Your bed coming from England has experienced some disruptions that are fortunately being resolved! At your service. The BBG team
3
/5
★★★☆☆
The poster was damaged when we unrolled the paper. White creases on the purple background. However, the tube in which it was stored was in perfect condition. So it is not due to transport.
Fabienne D.
purchased on 08/05/2020
Translated review
Answer from BBG DECO DE HEROS
Hello Fabienne,
3
/5
★★★☆☆
I am satisfied but the delivery was long
Fatima B.
purchased on 29/04/2020
Translated review
3
/5
★★★☆☆
Minnie bed pack is great and the customer service is attentive! But the delivery was too long, I waited two weeks?
Alix L.
purchased on 09/02/2020
Translated review
3
/5
★★★☆☆
Delivery time too long
Virginie M.
purchased on 10/08/2019
Translated review