/10
★★★★★
based on 784 published reviews
★★★★★
based on 784 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Little info on delivery
Michel C.
purchased on 17/11/2021
Translated review3/5
★★★☆☆
Disappointed not to have had photos of the flowers delivered as announced
Josette D.
purchased on 04/11/2021
Translated review Answer from Des Fleurs comme j’aime
Hello, we had asked our florist to send you the photo, we are sorry he did not.
3/5
★★★☆☆
The package was received in time but unfortunately it was not the one I ordered
Jonathan C.
purchased on 05/11/2021
Translated review3/5
★★★☆☆
Mourning cushion delivered differs a little from the one ordered, bcp less colorful (green flowers instead of orange carnations)
Brigitte B.
purchased on 03/11/2021
Translated review3/5
★★★☆☆
It is difficult to know if the plant deposited corresponds to the one on the site. In return, a photo on the grave would be welcome. Sincerely.
Huguette C.
purchased on 28/10/2021
Translated review Answer from Des Fleurs comme j’aime
Hello, your order has been delivered, you could ask for a photo of the delivery, our florist would have sent it to you.
3/5
★★★☆☆
I sent this bouquet to my mom but I didn't see it. A picture with the invoice would be nice because we usually send flowers to others.
Raymonde C. Translated review
Answer from Des Fleurs comme j’aime
Hello, sorry, next time make the request with your order, we will be happy to send it to you cordially
3/5
★★★☆☆
The bouquet was what I expected but it was delivered in the afternoon and not in the morning as promised.
Clotilde F.
purchased on 31/08/2021
Translated review3/5
★★★☆☆
Flowers delivered well. I had a little trouble placing the order on the site and I find the delivery charges too high.
Claudine V.
purchased on 21/06/2021
Translated review2/5
★★☆☆☆
The flowers were delivered half a day late but above all did not correspond at all to the bouquet chosen on the internet and the family of the deceased saw a bouquet arrive with red roses while the initial one was in pastel pinks and whites. First and last time I will order on this site, the only positive point is that they respond to emails, it is not a ghost company.
Karine L. Translated review
Answer from Des Fleurs comme j’aime
We are sorry, but as we confirmed to you, your composition was delivered on the requested date, albeit 35 minutes late because it was delivered at 1:35 pm (instead of before 1:00 pm, as requested in the morning) and given to the person in charge of the funeral home. As for the roses you mentioned, you made the claim after several days without being able to provide a photo that would have allowed us to process your claim. However, we have made a friendly gesture in your favour by reimbursing you the delivery costs.
3/5
★★★☆☆
I'm very pleased with the quality of the product and the quality of the service. I'm very pleased with the quality of the service and the quality of the service. Perfect for delivery
Muriel M.
purchased on 27/05/2021
Translated review3/5
★★★☆☆
Beautiful plants as ordered, very fresh....just: deliveries, one of which was on time, another delivery arrived a day early...
Séverine B.
purchased on 21/05/2021
Translated review2/5
★★☆☆☆
We were satisfied. Greetings Chesnoy
André Bernard C.
purchased on 25/05/2021
Translated review3/5
★★★☆☆
Not delivered to the right address
Maman A. Translated review
Answer from Des Fleurs comme j’aime
Hello, we are surprised because we have not had any complaint from you, is it a deposit at a neighbor's which is possible in case of absence of the recipient, we remain at your disposal
3/5
★★★☆☆
Received mail for an order received on May 1st, received on 2/05!!!
Armelle Pascal L. Translated review
Answer from Des Fleurs comme j’aime
Hello, it is not normal that our florist is not delivered on May 1st unless the recipient is absent at the time of presentation. If this is not the case, please send us a complaint by e-mail, we will see with our florist why the delivery was not made as planned and will process your request quickly.
3/5
★★★☆☆
Is far from matching the catalogue picture !!!
Soubiron J. Translated review
Answer from Des Fleurs comme j’aime
Hello, we are sorry, if you are not satisfied with the bouquet delivered thank you to send us the photo, our complaint service remains at your disposal, cordially
3/5
★★★☆☆
I was very disappointed with the quality of the flowers in the arrangement that was sent. for 90 euro i expected something more like the picture that was posted on the web site.
Clarisse S.
Answer from Des Fleurs comme j’aime
Dear Client
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
3/5
★★★☆☆
The flowers were beautiful and as I expected but I took the "grave delivery" option for a fee for nothing as the flowers were delivered under a shed at the entrance to the cemetery. And I didn't get any message. I had to call you.
Marie-luce J. Translated review
Answer from Des Fleurs comme j’aime
The option "delivery on grave" with a supplement of 5.00€ is obligatory for all the deliveries in the cemeteries (Without what the florists refuse these deliveries with which there are many litigations such as flights of the parts of flowers, times of research important etc...), if the flowers were given to the guard it is because you had not specified the place within the cemetery.
3/5
★★★☆☆
Bouquet much less provided than on the photo, disappointing...
Sophie S.
purchased on 05/03/2021
Translated review3/5
★★★☆☆
Difficulties in following the instructions. Fortunately, the customer service helped to make up for the mistakes.
Didier V.
purchased on 04/02/2021
Translated review3/5
★★★☆☆
The recipient's telephone number is mandatory. You must first obtain their consent!
Jean-pierre D. Translated review
Answer from Des Fleurs comme j’aime
The recipient's telephone number is indeed mandatory to avoid any problem during the delivery or in case of absence of the recipient at the time of presentation, which avoids a notice of absence and the obligation for the recipient to come and pick up the flowers in the shop. The numbers are not used for anything other than delivery.