English
★★★★★
based on 2914 reviews published
Latest customer reviews
Order received quickly
Good prices and fast service.
Good and fast, there is a lot of choice.
I ordered with home delivery and they left it at a pickup point without notifying me and I couldn't access my package. I am waiting for them to resolve it
We sincerely apologize for this inconvenience, which is completely beyond our control.
In this situation, we invite you to contact our customer service, which will be happy to assist you and find a solution quickly.
Sincerely,
Europe Incontinence
Always on top
Very good, wide assortment and fast shipping, questions are also answered directly by email!
VERY fast delivery. Thank you
Everything perfect as described
Hello no problem
Order delivered in two parts with a 2-day interval
We thank you for your feedback.
Indeed, when an item from your order is temporarily unavailable in our central stock, we prefer to proceed with a partial shipment. Our goal is to deliver the first products to you without delay, in order to best meet our deadlines, rather than blocking your entire order. The rest of your items are then shipped to you as soon as they are received, which explains this small interval of two days.
We hope that the products received give you complete satisfaction and we remain at your disposal for any questions.
Best regards,
Europe Incontinence
Very satisfied
Very large selection of products at interesting prices. Respect for delivery times. Very serious company.
Great experience
Great as usual
Great supplier of many sorts of rectangular pads, plastic pants, all- in- one briefs. Basicly everything I need.
Nothing to complain about. Deadline respected and package in good condition.
Always perfect
The availability of goods did not match the announced delivery time. The delivery 10 days after the order instead of 5 days maximum caused us a lot of problems because my wife cannot do without the protections.
We thank you for your feedback and we sincerely apologize for this delivery delay as well as for the significant inconvenience it has caused your wife.
We are fully aware of the crucial importance of the availability and speed of delivery of our protections on a daily basis. A delay of 10 days instead of the maximum 5 days announced does not comply with the quality of service we wish to offer you. We will immediately check with our logistics team and our carrier to understand the origin of this malfunction and ensure that it does not happen again.
Our customer service remains at your complete disposal if you wish to contact us directly to discuss your case.
Best regards,
Europe Incontinence
You are the best
Transactions without any problems
It just took longer than indicated at the time of purchase. There was a failure in the payment reception system. I managed to resolve it by email.
Perfect service, speed, punctuality +++
Very good
Good service or quick delivery at the delivery point.
Okay
Client for 3 years your good reputation is still appreciated thank you again
Fast shipping, good value for money, delivery by the carrier ok
Perfect and quick, effective
Impeccable
Always ok at Europe Incontinence for choice and fast shipping! I recommend!!
Fast delivery
Great service, fast delivery.
Simple order. Fast and careful shipping.
Perfect product. Arrived on time
Happy with the delivery speed, order as expected
Very good
Produts are perfect , transportation got only 4 stars. I got the tracking number but it showed allways thet the parcel is on its way, nothing else.
Fast, good packaging. Thank you
Still just as satisfied with the professional quality and delivery. Don't change anything.
I made a mistake with my order, I requested an exchange, but I was told that I had to pay the return shipping costs. It was too expensive. So I kept my order which is of no use to me. And I found another site cheaper than yours for my new order.
Thank you for taking the time to share your experience with us, even though we sincerely regret that it did not meet your expectations.
We completely understand your disappointment regarding the return fees. Although our current policy places these fees on the customer in case of an order error, we are aware that this can represent a significant cost and spoil the shopping experience.
Please know that we take your feedback very seriously. Your comments help us evolve our services, and we are actively working on improving our return solutions to make them simpler and more accessible in the future.
We are sorry to have lost you to a competitor, but we hope to have the opportunity to regain your trust on a future occasion.
Best regards,
Europe Incontinence