9.5/10
★★★★★
based on 1597 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
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Acheteur Vérifié(acheteur vérifié)
purchased on 04/12/2019 
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Answer from Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
2/5
★★☆☆☆
Error in sending the watch 15 days before Christmas
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Acheteur Vérifié(acheteur vérifié)
purchased on 04/12/2019 
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Answer from Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
2/5
★★☆☆☆
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
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Acheteur Vérifié(acheteur vérifié)
purchased on 04/12/2019 
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Answer from Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.

Sincerely Florine customer service
3/5
★★★☆☆
Very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
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Acheteur Vérifié(acheteur vérifié)
purchased on 06/11/2019 
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2/5
★★☆☆☆
I only received part of my order. I had ordered 2 bracelets and I only received one. It's the 1st time I ordered and I wanted to order other items but I'm a little disappointed
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Acheteur Vérifié(acheteur vérifié)
purchased on 02/12/2019 
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3/5
★★★☆☆
The order was correct but I would have liked to have a better and more solid packaging.
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Acheteur Vérifié(acheteur vérifié)
purchased on 14/11/2019 
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2/5
★★☆☆☆
Fast delivery but chain too short, way too short for a man!!! Disappointed...
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Acheteur Vérifié(acheteur vérifié)
purchased on 26/06/2019 
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Answer from Gperdumesaiguilles
Hello, You should have contacted us directly upon receipt of your order so that we could have made a change.

Sincerely Florine customer service
3/5
★★★☆☆
First order on this site. Product sent and received on time but defective. Return of the product at my expense (8,75€). Fortunately, the refund was made quickly. Very average experience because I lost time and money...
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Acheteur Vérifié(acheteur vérifié)
purchased on 30/01/2019 
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2/5
★★☆☆☆
The strap of the watch is not made of leather contrary to what is indicated in the description
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Acheteur Vérifié(acheteur vérifié)
purchased on 11/01/2019 
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Answer from Gperdumesaiguilles
Hello, we have to differentiate between items that are labeled Genuine Leather and those that are labeled Leather only. If the strap does not have the word "genuine" on it, it is synthetic leather. Only the top of the line watches are offered in Genuine Leather.

We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.

Sincerely Customer Service
3/5
★★★☆☆
The packaging was too small to protect the watch stand which arrived broken.
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Acheteur Vérifié(acheteur vérifié)
purchased on 24/10/2018 
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3/5
★★★☆☆
Perfect order and delivery, but when I unpacked it, the instructions were not the same as the watch I ordered. After calling, I was able to get the document on the internet.nc Overall, I am satisfied with my purchase. JP.Pahour
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Acheteur Vérifié(acheteur vérifié)
purchased on 25/06/2018 
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3/5
★★★☆☆
Delivery time longer than announced, my child could not have his watch on his birthday...
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Acheteur Vérifié(acheteur vérifié)
purchased on 23/05/2018 
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3/5
★★★☆☆
Delivery time impeccable but the watch received is not as I imagined it compared to the photo on the site.
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Acheteur Vérifié(acheteur vérifié)
purchased on 10/06/2018 
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Answer from Gperdumesaiguilles
Hello, we are sorry that the watch did not give you satisfaction. All our customers have a 14 days retraction period upon receipt of the product to return it to us, in accordance with our GTC Cordially The Customer Service
2/5
★★☆☆☆
Dissatisfied with the service... - delivery within 24/48h; but delivered 6 days after !!!! - payment of a supplement for gift wrapping => Gift wrapping non-existent!
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Acheteur Vérifié(acheteur vérifié)
purchased on 22/05/2018 
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3/5
★★★☆☆
Delivery, at the beginning of April 10, after April 12 between 14 and 17h and finally on April 13, leave in the mailbox ...... Amateurs!!!
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Acheteur Vérifié(acheteur vérifié)
purchased on 07/04/2018 
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Answer from Gperdumesaiguilles
Hello, We are sorry that your package took longer than expected to be delivered. This carrier usually delivers within 24/48 hours, in this case it took 4 days.
We hope that your watch will now give you complete satisfaction.
Sincerely Customer Service
3/5
★★★☆☆
The watch corresponds to my expectations, delivery time ok. By cons the case for the watch was in cardboard and a little crushed ... a little cheap ...
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Acheteur Vérifié(acheteur vérifié)
purchased on 13/12/2017 
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Answer from Gperdumesaiguilles
Hello, Our products are shipped in the packaging provided by the brands. We are sorry that it did not suit you and will forward your opinion to them.
Sincerely Florine Customer Service
3/5
★★★☆☆
I did not receive any email warning me of the delivery of my package in relay point, it is me who had to ask where my order was... to know that it had arrived for several days!
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Acheteur Vérifié(acheteur vérifié)
purchased on 12/12/2016 
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3/5
★★★☆☆
Package well packaged and on time thanks to the opinion of a previous buyer who reported that the watch does not count down, the info is still wrong on the official description.
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Acheteur Vérifié(acheteur vérifié)
purchased on 03/09/2016 
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Answer from Gperdumesaiguilles
Hello, Thank you for your purchase. We have double-checked on the Casio website. This one mentions well for the watch that you bought the countdown function. I invite you to go to the product sheet with this link http://www.casio-europe.com/fr/produits/montres/sports/stl-s300h-1aef/. Sincerely GPerduMesAiguilles
3/5
★★★☆☆
The order very well on the other hand I had to return on my order to know that my parcel had arrived since three days the tradesman said to me that ç was with you to take me Finally I did not appreciate that the battery already functions and of blow since when (battery to be changed quickly) Cdlt
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Acheteur Vérifié(acheteur vérifié)
purchased on 28/10/2016 
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Answer from Gperdumesaiguilles
Hello, we set the time on the watches before sending them so that when you receive them, you just have to put them on your wrist. This also allows us to make sure that it works properly before shipping. The batteries in new watches have a life span of 1 to 2 years.
We hope that despite these two small inconveniences your watch gives you complete satisfaction.
Sincerely GperduMesAiguilles
3/5
★★★☆☆
The order was processed on time but be careful with the information on the website. The description in the section "Learn more" is more reliable than the technical description which does not correspond to reality. For example, all Timex Ironman watches are given with the same technical characteristics when this is not the case.
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Acheteur Vérifié(acheteur vérifié)
purchased on 12/01/2016 
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