/10
★★★★★
based on 126756 reviews published
★★★★★
based on 126756 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I have placed at least a dozen orders. The labels are outstanding and recommended but on shipping time we just don't get it. I have been waiting for a month for the envelope with my last order and by this time school has already started. You cannot entrust a shipment to the postal service without being able to track it.
Franci
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Answer from Petit-Fernand
Dear Franci, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1
/5
★☆☆☆☆
I never received anything ..... 🙁
Astrid Pelletier
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Answer from Petit-Fernand
HelloAstrid, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
The labels never arrived
Diana Ramirez Ceballos
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Answer from Petit-Fernand
Dear Diana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my order, I'm very dissatisfied.
Audrey Labat
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Answer from Petit-Fernand
Hello Audrey, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Very bad ordered September 4 still not arrived
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I have not yet received my order
Amaia Ramirez
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Answer from Petit-Fernand
Dear Amaia Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
My paid order has not been delivered to me
Giovanni P.
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Answer from Petit-Fernand
Dear John, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order placed on September 10, 2019 and still not arrived. Li 01/10/2019
Massimo P.
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Answer from Petit-Fernand
Dear Massimo, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Shipping times were longer than expected and the promised quality was not up to scratch. The labels ALL came off after the 1st wash. The installation recommendations had been followed to the letter.
Guest
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Answer from Petit-Fernand
Hello Sara, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, this is not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Very bad .my order never arrived . Plus I got no more response when I asked for info about my order .
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
A disaster. They took forever and I'm still missing half of my order. I don't buy here anymore
Noelia Fandos Gil
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Answer from Petit-Fernand
Dear Noelia, Thank you for choosing Petit Fernand ! We are very sorry that you did not receive your complete order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After a month after ordering, I still have not received the labels I ordered and have not heard anything about them
Roberta I.
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Answer from Petit-Fernand
Dear Roberta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed the order on September 8 and it still hasn't arrived!!!Very bad!
Elena De La Torre Sánchez Arévalo
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Material purchased and paid for has not arrived
Antonella A.
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Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
The order never arrived and when asked for a refund they do not even respond to repeated emails. Very bad professionalism!
Dania S.
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Answer from Petit-Fernand
Dear Dania, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
I placed my order 15 days ago and it has not arrived yet.
Liz
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Answer from Petit-Fernand
Dear Lisbeth, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
After two washes, the stickers peel off. They take a long time to prepare the order. And they did not arrive in the expected shipping time. I will not repeat order or recommend this company to anyone.
Víctoria González
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Answer from Petit-Fernand
Good morning Victoria, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1
/5
★☆☆☆☆
1st order perfect! Satisfied with the pdts and delivery time. However, for the 2nd order ... strange: ---First I was contacted by email to confirm the delivery address ... Longer delivery time And 2 items were missing from my order, so I contacted customer service again, who told me they'd been sent separately and 1 week later... still nothing... so I waited (although I'd received everything in the same parcel for the 1st order...) So in the end I was disappointed for the time being, as I needed the bags urgently...!
Ptit Chou
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Answer from Petit-Fernand
Please do not hesitate to contact us at [email protected] if you wish to make a complaint. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
My order has not arrived, no one answers my messages or calls.
Angie Nicole Calva
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Answer from Petit-Fernand
Dear Angie; Thank you for sharing your opinion, we have already replied. Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive anything
Daniela Pachar
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Answer from Petit-Fernand
Dear Daniela, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Delivery time 2 to 10 working days. 25 days after placing the order I am still waiting. No information from you. I will never buy from you again, let alone recommend you. Thank you.
Leticia Caudet
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Answer from Petit-Fernand
Dear Leticia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order on September 18 and to date I have not received anything despite having paid in advance.
Beatrice F.
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Answer from Petit-Fernand
Dear Beatrice, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
Order not received sent to my old address.
Charlene Vermande
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Answer from Petit-Fernand
Hello Charlene, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I still haven't received my order and it's been almost a month. They answer you with an automatic reply and after much insistence. From what I read this is a common practice. Many of the orders do not arrive and then you have to waste a thousand hours to claim it. They should consider changing their shipping method if they have so many problems and stop treating customers like this.
Veronica
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Answer from Petit-Fernand
Dear Veronica Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
The product takes a long time to arrive. I would put a little more days....
Patricia Neria Dominguez
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Answer from Petit-Fernand
Dear Patricia, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my order even after a reminder.
Laura
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I had ordered the Petit-Fernand labels before, but this time I was really disappointed. They took 15 days to arrive and not because of the postal service, but by monitoring the site I saw that they went into production long after the famous 2 days that they advertise so much. Moreover, the first labels are already peeling off after only a few washes
Cristina B.
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Answer from Petit-Fernand
Dear Cristina, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1
/5
★☆☆☆☆
The same day of the order I registered an incident. Almost 4 days later I get a reply saying that nothing can be done because the order is already printed. What is the point of registering an incident, if they are handled late and badly?
Miriam Moreno Vera
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Answer from Petit-Fernand
Dear Miriam, Thank you for your message. I am sorry you had a bad experience with our company. Have a nice day, Melina
1
/5
★☆☆☆☆
It's been 15 days and I still haven't received my order
Maria
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Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1
/5
★☆☆☆☆
If I could have, I would not have given even one star. Order NEVER arrived, I contacted the company several times confirming my address and got no response. I asked for a refund of my money or a new shipment but no response for that either. I'm sorry I lost my money and relied on this company.
Michela B.
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Answer from Petit-Fernand
Dear Michela, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena