/10
★★★★★
based on 70291 published reviews
★★★★★
based on 70291 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
My package was stolen and I'm still waiting for it
Sophie N.
purchased on 08/01/2023
Translated review1/5
★☆☆☆☆
I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.
Elodie A.
purchased on 06/01/2023
Translated review1/5
★☆☆☆☆
I am missing items in my package.
Cindy L.
purchased on 06/01/2023
Translated review1/5
★☆☆☆☆
I did not receive my entire order, disappointed.
Charlotte H.
purchased on 05/01/2023
Translated review1/5
★☆☆☆☆
I'm waiting for a return of my emails with my allergy
Sheryl C.
purchased on 03/01/2023
Translated review1/5
★☆☆☆☆
I had my order delivered to a post office, twice for nothing because the package was not there!
Angélique C.
purchased on 31/12/2022
Translated review1/5
★☆☆☆☆
The products burned in contact with my skin and smell and chemical.
Cindy C.
purchased on 02/01/2023
Translated review1/5
★☆☆☆☆
This is not what I ordered
Virginie J.
purchased on 30/12/2022
Translated review1/5
★☆☆☆☆
The delivery was not at home although I had requested it
Carole C.
purchased on 31/12/2022
Translated review1/5
★☆☆☆☆
Disappointed I ordered two soaps one whole and the other cut in half.
Isabelle C.
purchased on 30/12/2022
Translated review1/5
★☆☆☆☆
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
Salma B.
purchased on 01/01/2023
Translated review1/5
★☆☆☆☆
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
Rachel F.
purchased on 31/12/2022
Translated review1/5
★☆☆☆☆
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Amélie D.
purchased on 31/12/2022
Translated review1/5
★☆☆☆☆
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
Marine T.
purchased on 20/12/2022
Translated review1/5
★☆☆☆☆
I have not received my order since December 27. No refund for the moment. Waiting.
Elodie M.
purchased on 27/12/2022
Translated review1/5
★☆☆☆☆
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Hadjira H.
purchased on 28/12/2022
Translated review1/5
★☆☆☆☆
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
Rayane B.
purchased on 27/12/2022
Translated review1/5
★☆☆☆☆
I never received my order
Laure A.
purchased on 27/12/2022
Translated review1/5
★☆☆☆☆
I had an allergy to the cream
Laëtitia S.
purchased on 24/12/2022
Translated review1/5
★☆☆☆☆
I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed
Zahra A.
purchased on 24/12/2022
Translated review