/10
★★★★★
based on 70174 published reviews
★★★★★
based on 70174 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Following an order placed at pin up secret, I am not satisfied with their products. Let's take the oil-free cream, I analyzed the ingredients label, there are about 6 toxic, irritating compounds with carcinogenic potential. I understand better why some people say that after trying this product they have even more pimples, one compound in particular prevents the pores of your skin from breathing! And all the products ordered are harmful to our health. So if you hesitate, I do not recommend this brand, there are much more natural and healthy cosmetics for our skin. I would like to specify that since I didn't use the products after these revelations, I sent them back to the brand. The customer service is responsive and has taken my request into account, waiting for the reception of the package in their premises and this fact of the refund.
Margaux B.
purchased on 13/12/2020
Translated review1/5
★☆☆☆☆
If I could put 0 stars I would have done so I ordered the soap and cream and it gave me small pimples and dry excrement skin I do not recommend this product.
Arrabia Z.
purchased on 13/12/2020
Translated review1/5
★☆☆☆☆
Soap gives him pimples.
Charlyne C.
purchased on 10/12/2020
Translated review1/5
★☆☆☆☆
Not top ... I had no pimples and using the soap I got some ... on the other hand the oil free cream smells very good ... the amount of the face peel is very low in 3 4 use the jar is finished ... rather expensive products for what it is
Sabrina K.
purchased on 10/12/2020
Translated review1/5
★☆☆☆☆
Soap is not suitable for my skin type it has made my acne even worse
Adama D.
purchased on 05/12/2020
Translated review1/5
★☆☆☆☆
Pin up secret uses ingredients from the dead sea which for certain beliefs and religion is forbidden. I didn't know that so I won't recommend it anymore.
Thillandy B.
purchased on 03/12/2020
Translated review1/5
★☆☆☆☆
It's a pity the delivery is long and untidy. We receive a damaged soap in a plastic wrapping, but the prices are also abnormal. And for my acneic skin it gives me 3 times more pimples when I've been using it for 6 months. Wouldn't recommend it and probably won't buy it again. Too bad
Gabrielle B.
purchased on 08/12/2020
Translated review1/5
★☆☆☆☆
I only received 1/2 of my order (1 soap and 1 cream): the soap was not in the box - no delivery note in the box. I sent an email to customer service (fast response but only to tell me that my order was delivered) - I re-sent an email to explain ... I received a response to tell me to look into it with the post office ... as if a postman was going to steal a soap ... I have been very satisfied with your service and products ...
Myriam D.
purchased on 08/12/2020
Translated review1/5
★☆☆☆☆
Very disappointed
Mireille G.
purchased on 29/11/2020
Translated review1/5
★☆☆☆☆
Bullshit!!! Full of buttons after the first use
Elvina L.
purchased on 07/12/2020
Translated review1/5
★☆☆☆☆
Actually, I don't understand. I didn't receive my order at all. Only 2 of my ordered items arrived the rest have been replaced by other items?! I don't understand what happened.
Marie Laure J.
purchased on 03/12/2020
Translated review1/5
★☆☆☆☆
The soap gives me a rash on my cheeks, I sent an email to customer service and got no feedback.
Neige B.
purchased on 04/12/2020
Translated review1/5
★☆☆☆☆
Horrible! Just after two days of using the huge and painful pimples that were appearing on my face I wanted to continue, telling myself that it was probably normal, but I had more and more pimples and I had to areter. Now I'm struggling to heal the huge pimples on my face and I'm losing money.
Terkia A.
purchased on 05/12/2020
Translated review1/5
★☆☆☆☆
Pas top Dries the skin even when combining goat's milk soap and precious cream Odour not very pleasant
Magalie Z.
purchased on 04/12/2020
Translated review1/5
★☆☆☆☆
Soap gives me red patches on my face. It is too aggressive for my skin.
Vanessa B.
purchased on 05/12/2020
Translated review1/5
★☆☆☆☆
The packaging is just mediocre soap buy at 28€ broken receipt and in a simple bubble envelope it could put a nice soap box or a small cardboard pouch given the price of the soap
Amelle C.
purchased on 04/12/2020
Translated review1/5
★☆☆☆☆
I did not receive my order for more than 2 weeks.
Hedy B.
purchased on 05/12/2020
Translated review1/5
★☆☆☆☆
Hello, I placed this order on Black Friday: with this promotion on the "BOXES" in the tab of your website specific to the box set! In the Black Friday offers all the options were presented with this beautiful gold and white very stylish box which finally convinced me to select your product that I had planned to OFFER ! I had also heard about the notoriety of the brand I am writing to express the feeling of disappointment and anger that I had when I opened my package with BULK ! products not presented in a box as indicated in the reference " crazy days% face box : cf pj It's the first time that I receive a " product box ", without the box ;!!!! We make fun of the customer ! I expected to offer a gift of Quality, with a beautiful presentation in accordance with the notoriety of the brand and I find myself with boxes of creams wrapped in bubble wrap ! not to mention that the base price suggests with some evidence that the shipment will be done automatically with this presentation, it's the first time I see this in a brand !! it's really misleading the customer, for a first contact customer satisfaction and trust are not there. Kind regards
Annie-laure A.
purchased on 02/12/2020
Translated review1/5
★☆☆☆☆
Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.
Peggy T.
purchased on 20/11/2020
Translated review1/5
★☆☆☆☆
My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.
Célia R.
purchased on 03/12/2020
Translated review