/10
★★★★★
based on 70199 published reviews
★★★★★
based on 70199 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I am missing a product and it is still not solved
Gaelle G.
purchased on 28/04/2023
Translated review2/5
★★☆☆☆
The soap caused me to have redness, pimples and irritation.
Hanane B.
purchased on 01/05/2023
Translated review2/5
★★☆☆☆
Unfortunately order received by half
Prescillia I.
purchased on 03/05/2023
Translated review2/5
★★☆☆☆
I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.
Fiona P.
purchased on 20/04/2023
Translated review2/5
★★☆☆☆
I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.
Anne-marie R.
purchased on 25/04/2023
Translated review2/5
★★☆☆☆
I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!
Françoise D.
purchased on 22/04/2023
Translated review2/5
★★☆☆☆
Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!
Maryna M.
purchased on 23/04/2023
Translated review3/5
★★★☆☆
Satisfactory but when I ordered it there was the brush that I did not receive
Ryanath A.
purchased on 18/04/2023
Translated review3/5
★★★☆☆
This remains expensive
Linda D.
purchased on 17/04/2023
Translated review3/5
★★★☆☆
I thought it was 2 products but there was only one and one thing to put on it
Kenza M.
purchased on 14/04/2023
Translated review3/5
★★★☆☆
The mask was not closed properly so there was some around the jar but the soap was great
Brigitte V.
purchased on 16/04/2023
Translated review3/5
★★★☆☆
Usually I have no worries. But here the jar arrived and it was already opened, half of the cream had dried. I sent a message but got no answer. Very disappointed considering the prices!
Vinciane J.
purchased on 15/04/2023
Translated review2/5
★★☆☆☆
The products are great, my skin is smoother, I have no imperfections and my pores are filled in. However, I'm taking stars off because of the brush: after a week of use, the hairs have all come off.
Eve P.
purchased on 16/04/2023
Translated review3/5
★★★☆☆
I ordered a pouch to transport the products and I did not receive it but the products are perfect
Zainaba H.
purchased on 12/04/2023
Translated review3/5
★★★☆☆
There was one product missing that I still haven't received!
Floriane G.
purchased on 04/04/2023
Translated review3/5
★★★☆☆
Usually very satisfied with my orders I came across a product where the pump does not work unfortunately I found a solution to use to get the product out anyway but I am a little disappointed I admit it does not remove the quality of your products I reassure you.
Annabelle L.
purchased on 04/04/2023
Translated review3/5
★★★☆☆
The package was received on time with good packaging. One of the two products did not have a "quality certi" sticker and the cap was already open when I opened the bottle... So I don't dare to use the makeup remover.
Marion S.
purchased on 03/04/2023
Translated review2/5
★★☆☆☆
Two out of three products arrived damaged
Charlotte D.
purchased on 03/04/2023
Translated review3/5
★★★☆☆
The price is too high
Maroua M.
purchased on 03/04/2023
Translated review2/5
★★☆☆☆
The pump does not work to recover the cream
Christelle G.
purchased on 01/04/2023
Translated review