/10
★★★★★
based on 69916 published reviews
★★★★★
based on 69916 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Order received fairly quickly
Lisa C.
purchased on 14/02/2023
Translated review2/5
★★☆☆☆
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
Marie Mathilde R.
purchased on 16/02/2023
Translated review2/5
★★☆☆☆
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
Camille L.
purchased on 16/02/2023
Translated review2/5
★★☆☆☆
Error in the order I received ...
David D.
purchased on 30/01/2023
Translated review2/5
★★☆☆☆
The smell is very catchy I hope it is the price.
Laura R.
purchased on 10/02/2023
Translated review3/5
★★★☆☆
For the moment I don't see the result yet. 1 week is short.
Julie B.
purchased on 11/02/2023
Translated review2/5
★★☆☆☆
Products are great but delivery problem
Coralie D.
purchased on 12/02/2023
Translated review2/5
★★☆☆☆
The product arrived deformed
Celine L.
purchased on 10/02/2023
Translated review2/5
★★☆☆☆
Delivery within one week
Noëllie L.
purchased on 08/02/2023
Translated review3/5
★★★☆☆
I did not receive all the items I ordered, I was missing one.
Rizlane B.
purchased on 02/02/2023
Translated review2/5
★★☆☆☆
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
Laurie E.
purchased on 02/02/2023
Translated review2/5
★★☆☆☆
I just tested the biphase and it burns my face.
Emy T.
purchased on 05/02/2023
Translated review3/5
★★★☆☆
Box for soap does not open but I like the products rather effective
Eva F.
purchased on 04/02/2023
Translated review3/5
★★★☆☆
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
Valérie V.
purchased on 07/02/2023
Translated review3/5
★★★☆☆
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
Valentine R.
purchased on 06/02/2023
Translated review2/5
★★☆☆☆
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
Alexandra M.
purchased on 06/02/2023
Translated review3/5
★★★☆☆
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
Francine R.
purchased on 05/02/2023
Translated review3/5
★★★☆☆
Delivery much too long!
Nelly B.
purchased on 03/02/2023
Translated review3/5
★★★☆☆
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
Habsa D.
purchased on 03/02/2023
Translated review3/5
★★★☆☆
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
Vanessa C.
purchased on 04/02/2023
Translated review