9.3/10
★★★★★
based on 69916 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Order received fairly quickly
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Lisa C.(acheteur vérifié)
purchased on 14/02/2023 
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2/5
★★☆☆☆
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
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Marie Mathilde R.(acheteur vérifié)
purchased on 16/02/2023 
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2/5
★★☆☆☆
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
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Camille L.(acheteur vérifié)
purchased on 16/02/2023 
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2/5
★★☆☆☆
Error in the order I received ...
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David D.(acheteur vérifié)
purchased on 30/01/2023 
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2/5
★★☆☆☆
The smell is very catchy I hope it is the price.
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Laura R.(acheteur vérifié)
purchased on 10/02/2023 
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3/5
★★★☆☆
For the moment I don't see the result yet. 1 week is short.
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Julie B.(acheteur vérifié)
purchased on 11/02/2023 
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2/5
★★☆☆☆
Products are great but delivery problem
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Coralie D.(acheteur vérifié)
purchased on 12/02/2023 
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2/5
★★☆☆☆
The product arrived deformed
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Celine L.(acheteur vérifié)
purchased on 10/02/2023 
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2/5
★★☆☆☆
Delivery within one week
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Noëllie L.(acheteur vérifié)
purchased on 08/02/2023 
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3/5
★★★☆☆
I did not receive all the items I ordered, I was missing one.
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Rizlane B.(acheteur vérifié)
purchased on 02/02/2023 
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2/5
★★☆☆☆
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
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Laurie E.(acheteur vérifié)
purchased on 02/02/2023 
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2/5
★★☆☆☆
I just tested the biphase and it burns my face.
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Emy T.(acheteur vérifié)
purchased on 05/02/2023 
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3/5
★★★☆☆
Box for soap does not open but I like the products rather effective
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Eva F.(acheteur vérifié)
purchased on 04/02/2023 
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3/5
★★★☆☆
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
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Valérie V.(acheteur vérifié)
purchased on 07/02/2023 
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3/5
★★★☆☆
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
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Valentine R.(acheteur vérifié)
purchased on 06/02/2023 
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2/5
★★☆☆☆
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
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Alexandra M.(acheteur vérifié)
purchased on 06/02/2023 
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3/5
★★★☆☆
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
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Francine R.(acheteur vérifié)
purchased on 05/02/2023 
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3/5
★★★☆☆
Delivery much too long!
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Nelly B.(acheteur vérifié)
purchased on 03/02/2023 
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3/5
★★★☆☆
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
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Habsa D.(acheteur vérifié)
purchased on 03/02/2023 
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3/5
★★★☆☆
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
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Vanessa C.(acheteur vérifié)
purchased on 04/02/2023 
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