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★★★★★
based on 1720 reviews published
Latest customer reviews
Package arrived well, fast shipping, superb product quality! Thank you
No surprise with the delivery
FOUR GOOD LITTLE TRUFFLES
Perfect from A to Z
Fresh truffles of good quality, good ripening, size adapted to my request, I would recommend for my events. Thank you
The site is clear, well-constructed. It's easy to navigate and it's appealing. The delivery is impeccable and the packaging is very careful.
Good product
Products correct but significant delay and deterioration of the quality of the truffle in this order. Zero response to requests, customer service non-existent. I will not return...
Beautiful products
Delivery time longer than expected due to the carrier.
Speed of delivery, excellent products.
As every time I order, nothing to say, everything is perfect, from the delivery time (next day) to the freshness of the truffles or the quality of the grocery products. I recommend!
Perfect
Speed of delivery, very careful packaging and impeccable product quality. I recommend
Beautiful quality this year
Top delivery and product!
The black truffle had absolutely no taste, like cardboard... Terribly disappointed, my partner too.
We are sorry to hear about your disappointment regarding the black truffle received.
As truffles are a natural and living product, their taste and aromatic intensity can vary depending on their maturity, the harvest period, and the storage conditions after receipt. However, we place great importance on the selection and control of our truffles in our workshops.
If you wish, we can discuss this matter (usage advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
A very fast delivery, of very good quality, but unfortunately I have already consumed everything, a company that does not live up to its reputation. thank you don't lose your touch
Impeccable product
Perfect except for the transport
The fresh truffles arrive at home within 24 hours, perfectly packaged. It's ideal.
Absolutely delighted, the fresh and very fragrant truffles arrived in record time and I was able to start flavoring my faux gras terrines the very same day. Special mention to the delivery tracking application with Swiss precision. And thank you for the highly appreciated loyalty discount, you have a customer for years to come!
The order arrived in very good condition and very quickly, I was very satisfied with the quality of the truffles.
Perfect packaging. Excellent products.
Truffle pieces are less fragrant than summer Piedmont truffle slices. Too bad.
Thank you for your feedback.
Truffle pieces are a product with a more subtle aroma than slices, and their intensity can vary depending on the harvest and culinary use. They are mainly intended to add a truffle note as a complement in certain preparations.
If you wish, we can discuss this topic (usage advice, exchange or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
Excellent product despite the delivery delay due to bad weather.
Thank you and Happy New Year
Fast and efficient. Well packaged.
It's very good!
Very good quality and punctual service
Fast delivery and order handled with care.
Your advisors were very professional following the non-delivery to my home by Chronofresh; another shipment was made in the best possible time. However, I am very disappointed with the quality, there is no taste. I am quite disappointed for my guests; this is the first year that your truffles are without smell or flavor. I prefer to point this out to you because if the quality is the same, I will not order again.
Thank you for taking the time to share your feedback and for your comment regarding the professionalism of our advisors following the delivery issue.
We are sincerely sorry to learn of your disappointment regarding the quality of the truffles and fully understand your feelings, especially when it comes to a moment shared with your guests. As truffles are a natural and living product, their smell and flavor can vary depending on their ripeness and the harvest period, even though we place great importance on their selection and control in our workshops.
We take your feedback very seriously and thank you for bringing it to our attention.
If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected] or contact us directly by phone.
Best regards,
The Plantin team
Hello, I was satisfied with everything I ordered
The truffle juice had no taste
Thank you for your feedback.
Truffle juice is a naturally more subtle product, whose aromatic intensity can vary depending on the harvest and its culinary use. It is mainly intended to add a truffle note as a complement in certain preparations.
If you wish, we can discuss this topic (usage advice, exchange or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
Perfect
Always very good ....for the shipment and preparation
Excellent truffles very fragrant. Received before the holidays on top. Thank you !!!!
Great, I recommend
Perfect ... speed and quality
Delicious, ordered truffles from Périgord and dried chanterelles for the holidays, we enjoyed ourselves.