9.3/10
★★★★★
based on 20581 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Received quickly, however I find the packaging a bit light for lids that will be used to sterilize jars.

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Régis A.
purchased on 02/03/2025
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3 /5
★★★☆☆

Very good

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Jean Marc M.
purchased on 02/03/2025
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3 /5
★★★☆☆

The big problem is that you take orders, but you don't take responsibility for them. Out of stock, not available. I never receive an order on time, or it's incomplete. The worst is your 2024/2025 catalog, which we may receive at the end of 2025. On those, you're still a good store with quite a lot of choice, at least when it's available. Clt Patrick

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Patrick V.
purchased on 23/12/2024
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3 /5
★★★☆☆

My product is excellent (the Castor peeler) but I'm sorry that you didn't inform me of the delay and that I had to contact you for information.

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Claudine C.
purchased on 31/12/2024
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2 /5
★★☆☆☆

Ordered chopper on 10/02 with payment for delivery within 24 hours as the chopper was urgently needed. Good reception, but the chopper doesn't work... Back to the after-sales service, repair, and new reception of the repaired equipment on 25/02. It turns out to be a defect in the equipment, as a pin was missing from the rotor... No compensation for the inconvenience caused, nor any commercial offer proposed....plutôt déçu....

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Christophe Q.
purchased on 10/02/2025
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3 /5
★★★☆☆

Delivery too long

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Michael S.
purchased on 02/02/2025
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3 /5
★★★☆☆

CLEAR

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François F.
purchased on 09/02/2025
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3 /5
★★★☆☆

THE FREEZER BAGS ARE MUCH THINNER THAN THEIR PREDECESSORS. BAD. APART FROM THAT, VERY GOOD SERVICE. THANK YOU

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Sylvain C.
purchased on 16/01/2025
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2 /5
★★☆☆☆

The product was delivered promptly but without the fixing screws as indicated in the description.

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John M.
purchased on 06/02/2025
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3 /5
★★★☆☆

The purchase and delivery went well. I still have to perfect the use of the bread machine and find the right recipe!

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Khalifa A.
purchased on 03/02/2025
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2 /5
★★☆☆☆

Return shipping costs are not covered and you cannot return to a relay point.

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Maxence B.
purchased on 27/12/2024
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2 /5
★★☆☆☆

I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???

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Bernard V.
purchased on 06/01/2025
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Answer from tompress.com
Hello, Thank you for contacting customer service. We will find you the right product.
3 /5
★★★☆☆

The crate protector is sturdy, but Bordeaux bottles fall through. For Burgundies, however, it works well. Mesh too large. Pity, the concept is good

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Jean Pierre R.
purchased on 29/01/2025
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3 /5
★★★☆☆

We were not notified of an out-of-stock situation for one of the products we ordered. We had to worry about it because the entire order was still on hold, even though we had opted for Chronopost delivery, which in itself indicated an emergency ....

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Maite M.
purchased on 15/01/2025
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3 /5
★★★☆☆

Too much waiting for sausages after a week

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Didier T.
purchased on 20/01/2025
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3 /5
★★★☆☆

Website not adapted for smartphones and tablets

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Francois M.
purchased on 27/01/2025
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2 /5
★★☆☆☆

Apart from a problem of availability not mentioned on the site, it's fine.

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Joel F.
purchased on 23/01/2025
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2 /5
★★☆☆☆

Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.

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Pascal L.
purchased on 21/01/2025
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2 /5
★★☆☆☆

The part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions

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Cecile C.
purchased on 21/01/2025
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2 /5
★★☆☆☆

The lids are too small despite the care taken with my order.

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Martine L.
purchased on 22/01/2025
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3 /5
★★★☆☆

Delivery on Friday, arrival on Monday !!!!

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Christelle B.
purchased on 20/01/2025
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3 /5
★★★☆☆

The delivery point was not respected, the post office is responsible, not tompress.

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Anne D.
purchased on 16/01/2025
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2 /5
★★☆☆☆

Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough

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Philippe M.
purchased on 15/01/2025
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2 /5
★★☆☆☆

Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.

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Jeremy C.
purchased on 16/01/2025
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2 /5
★★☆☆☆

The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.

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Alain G.
purchased on 11/12/2024
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3 /5
★★★☆☆

Not suitable for vinegar maker as thread length is not long enough. Too bad because it is a quality product.

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Gérard G.
purchased on 08/01/2025
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2 /5
★★☆☆☆

All right...

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Jacques Marc L.
purchased on 14/01/2025
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2 /5
★★☆☆☆

I didn't receive what I ordered and I'm very upset.

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Ghislaine D.
purchased on 06/01/2025
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2 /5
★★☆☆☆

I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...

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Mariline B.
purchased on 15/12/2024
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3 /5
★★★☆☆

Ras bien

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Alain C.
purchased on 08/01/2025
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2 /5
★★☆☆☆

After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.

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Eliane G.
purchased on 08/01/2025
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3 /5
★★★☆☆

Not the right dimensions the ladle is 8.5mm for 8 on your description it won't fit in my tomato sauce jar (Le Parfait canning jar)

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Georges M.
purchased on 06/01/2025
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3 /5
★★★☆☆

Everything's good, except the 32/34 casings. They're bigger than usual and tear.

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Pierre V.
purchased on 27/12/2024
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3 /5
★★★☆☆

Order well received. The article did not correspond at all to the presentation photo of the desired article. As it was an equivalent model with the same performance, I kept it. The item was a glass juice bulb.

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Vincent W.
purchased on 27/12/2024
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3 /5
★★★☆☆

As requested

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Jeremy P.
purchased on 29/12/2024
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3 /5
★★★☆☆

Delivery problem with Chronopost. Delivery scheduled for December 27 and no news until January 4 despite messages to Chronopost. Parcel only picked up on January 6 even though I paid for urgent delivery.

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Arnaud M.
purchased on 26/12/2024
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2 /5
★★☆☆☆

The lid of the pot arrived with a ding which does not seem to have been caused by transport. I will not return it for that but I am disappointed.

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Pierre S.
purchased on 03/12/2024
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3 /5
★★★☆☆

Hello A little disappointed that the package arrived after Christmas Otherwise I like your products.

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Christine R.
purchased on 10/12/2024
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3 /5
★★★☆☆

Good quality hose except that I paid for express delivery but did not receive it quickly.

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Kathy P.
purchased on 21/12/2024
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3 /5
★★★☆☆

Hi, I'm happy with the product, but I never received the freezer instructions....requested several times ...too bad.

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Sylvie P.
purchased on 22/12/2024
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