9.2/10
★★★★★
based on 1529 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
The sizes do not correspond to the French sizes. It is very large. I couldn't send the shirt back because I removed the label too quickly. I was not able to send the shirt back because I was too quick to remove the label.
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Marie-odile F.(acheteur vérifié)
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3/5
★★★☆☆
I had trouble placing my order through the site, password problems etc. As a result, the models I had chosen have disappeared from my basket...
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Marie K.(acheteur vérifié)
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2/5
★★☆☆☆
The size chart is more than approximate and nothing is better than buying in store!
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Philippe B.(acheteur vérifié)
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3/5
★★★☆☆
The website is not complete in mobile version, you have to place your order via a fixed computer. Delivery and customer service very good (quick answers to questions and order adjustments)
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Julien H.(acheteur vérifié)
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Answer from TYR
Hello, which mobile and which OS are you on. This is the first time we hear about a bug on our mobile site. With your information we will try to correct this bug.
3/5
★★★☆☆
The products seem to be very good quality. I regret that the size chart is not very accurate because this forced me to send the items back at my expense (5). Not to mention Amazon, returns are free ....
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Saez P.(acheteur vérifié)
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Answer from TYR
Hello, if you follow the return procedure attached to the order, the return are also at our expense. It is possible to make exchanges if the customer asks for it but he has to pay the new shipping costs.
3/5
★★★☆☆
Hello You told me that the return of items for exchange or refund are at your expense. This is not mentioned on the return form...and I have paid the return postage Thank you (order that preceded the last one)
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Catherine D.(acheteur vérifié)
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3/5
★★★☆☆
I'm very pleased with the service and the quality of the product.
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Wyana R.(acheteur vérifié)
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3/5
★★★☆☆
Small size
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Mikel Aingeru B.(acheteur vérifié)
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3/5
★★★☆☆
I have just received my flippers and I am quite satisfied with the speed of the shipment. I have ordered a size "S" which is supposed to go up to 39 on your site but it is absolutely not the case since the real maximum size is 38.5 and believe me 1/2 size is huge! I therefore ask you to rectify your sizes on the site so that we are informed as well as possible without having any unpleasant surprise at the arrival and having to bother sending the package back Thank you very much
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Martine T.(acheteur vérifié)
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3/5
★★★☆☆
The products are very good The site is not very user friendly or fast
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Frederique H.(acheteur vérifié)
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2/5
★★☆☆☆
I had no problem with this order but I am disappointed with the brand. I am in a swimming club that was sponsored by you and we never received our prizes...
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Perrine J.(acheteur vérifié)
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3/5
★★★☆☆
I had to return the swimsuit. The return is not easy and does not allow a substitution of the order in size. I am waiting for my refund before recommending the next size down.
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Anonymous A.(acheteur vérifié)
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3/5
★★★☆☆
Good product but the color and the model do not correspond to the picture.
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Anonymous A.(acheteur vérifié)
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2/5
★★☆☆☆
I'm very happy with the delivery and returns but beware of many models that don't fit well. I had to send back two swimsuits because the fit was not right.
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Anonymous A.(acheteur vérifié)
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3/5
★★★☆☆
The site is not very well designed, I'm not saying that because it's a prestashop 😉 The order tracking is wrong, my order is not delivered, it's marked delivered while Colissimo says it's being delivered.
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Anonymous A.(acheteur vérifié)
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3/5
★★★☆☆
Quality products but shipping costs too high (7 for a jersey in a small plastic package)
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Anonymous A.(acheteur vérifié)
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2/5
★★☆☆☆
Very big difficulties to reach the end of the command. Sometimes you have to start the order from scratch (page does not exist, the computer grinds for 5 minutes,...). The ordering software needs to be reviewed because it's the same thing almost every time I order.
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Anonymous A.(acheteur vérifié)
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3/5
★★★☆☆
Respect of delivery deadlines. However, the conditions for exercising the right of withdrawal do not comply with the provisions of the Consumer Code.
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Anonymous A.(acheteur vérifié)
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2/5
★★☆☆☆
I did not receive the order I requested, I received the French team parka with the flockings. I can't put my own flockings on. Despite the excellent TYR products. UX / UI to review
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Anonymous A.(acheteur vérifié)
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Answer from TYR
Hello, We apologize for the delivery error. We are out of stock on the requested color. We are currently able to exchange your parka for the same colour in Royal Blue and Yellow. Sincerely
2/5
★★☆☆☆
Little renewal on textiles, only very large sizes, little availability
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Anonymous A.(acheteur vérifié)
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