Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 29/04/2019 à 13h10 following a purchase from 23/04/2019

Excellent!

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Acheteur Vérifié

Published on 29/04/2019 à 07h29 following a purchase from 20/04/2019

Price and impeccable service.

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Acheteur Vérifié

Published on 28/04/2019 à 22h05 following a purchase from 23/04/2019

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Acheteur Vérifié

Published on 24/04/2019 à 16h26 following a purchase from 16/04/2019

No comments

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Acheteur Vérifié

Published on 21/04/2019 à 21h50 following a purchase from 14/04/2019

Excellent service, unfortunately, I don't speak French, but we managed at the end :)

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Acheteur Vérifié

Published on 21/04/2019 à 14h50 following a purchase from 16/04/2019

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Acheteur Vérifié

Published on 21/04/2019 à 12h37 following a purchase from 16/04/2019

very fast delivery

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Acheteur Vérifié

Published on 20/04/2019 à 13h40 following a purchase from 13/04/2019

Excellent!

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Acheteur Vérifié

Published on 20/04/2019 à 12h51 following a purchase from 13/04/2019

Very interesting

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Acheteur Vérifié

Published on 18/04/2019 à 17h32 following a purchase from 12/04/2019

Perfect, everything worked as it should!

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Acheteur Vérifié

Published on 18/04/2019 à 06h33 following a purchase from 12/04/2019

too much unnecessary packaging, not very eco-friendly....

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Response from 1000parfums.ch Published on 18/04/2019

Thank you for your communication. Due to a large catalog, finding the ideal packaging for each reference is almost impossible. That’s why we do everything to ensure our packages leave our depot well packaged, contents well secured and padded so that they move as little as possible; packages are subjected to several manipulations, jolts, pressures, friction, and shocks during the various stages of transport by La Poste. We will certainly evolve, ecology is an absolute priority today even for small businesses.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 17/04/2019 à 17h29 following a purchase from 11/04/2019

I ordered and received 2 perfumes LANVIN Avant Garde 50ml. One bottle was broken....

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Response from 1000parfums.ch Published on 18/04/2019

Thank you very much for your message.
The customer service of the Post informs us that you have not yet explained this problem.
Information about the damage to shipments The Post:
Report the damage within 8 days of delivery at your branch. There, the Post will create a protocol and then check whether you are entitled to compensation.
Additional services packages: Signature
The packages will only be delivered to the recipient against signature. In case of loss, damage, or incorrect delivery, Post CH AG is liable within the framework of the general terms and conditions 'Postal services for private customers' (GTC) up to a maximum of CHF 1,500.00.
If you have any additional questions, we are happy to assist you.
We look forward to your response in this matter and ask you to excuse any inconvenience caused.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 16/04/2019 à 14h41 following a purchase from 08/04/2019

no surprise quick

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Acheteur Vérifié

Published on 16/04/2019 à 14h22 following a purchase from 11/04/2019

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Acheteur Vérifié

Published on 15/04/2019 à 18h26 following a purchase from 10/04/2019

Service up to par, fast, attentive follow-up. Standing ovation!

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Acheteur Vérifié

Published on 15/04/2019 à 16h57 following a purchase from 07/04/2019

effective

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Acheteur Vérifié

Published on 15/04/2019 à 16h48 following a purchase from 09/04/2019

good

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Acheteur Vérifié

Published on 15/04/2019 à 15h22 following a purchase from 07/04/2019

Clear and precise.

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Acheteur Vérifié

Published on 15/04/2019 à 14h07 following a purchase from 09/04/2019

Fast shipping. Goods conform to what was ordered

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Acheteur Vérifié

Published on 15/04/2019 à 04h52 following a purchase from 07/04/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 15/04/2019 à 01h07 following a purchase from 06/04/2019

very good

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Acheteur Vérifié

Published on 14/04/2019 à 21h36 following a purchase from 08/04/2019

Everything quick and in order

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Acheteur Vérifié

Published on 12/04/2019 à 07h08 following a purchase from 04/04/2019

Perfect

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Acheteur Vérifié

Published on 10/04/2019 à 18h47 following a purchase from 04/04/2019

Uncomplicated shopping, quick processing and delivery, great selection (favorite perfume on offer). I will order here again.

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Acheteur Vérifié

Published on 10/04/2019 à 17h09 following a purchase from 04/04/2019

My ordered goods could not be delivered. Was indicated as available, but you have withdrawn from the purchase as it was not available. Too bad

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Acheteur Vérifié

Published on 09/04/2019 à 15h57 following a purchase from 03/04/2019

Very good

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Acheteur Vérifié

Published on 08/04/2019 à 16h24 following a purchase from 31/03/2019

fast, efficient service, I am delighted and I recommend it to all my friends

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Acheteur Vérifié

Published on 08/04/2019 à 12h55 following a purchase from 03/04/2019

fast delivery

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Acheteur Vérifié

Published on 07/04/2019 à 17h25 following a purchase from 26/03/2019

received very quickly and it's good to be able to pay by E-finance

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Acheteur Vérifié

Published on 06/04/2019 à 18h32 following a purchase from 31/03/2019

Impeccable service at attractive prices

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Acheteur Vérifié

Published on 04/04/2019 à 07h59 following a purchase from 29/03/2019

Good and complete

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Acheteur Vérifié

Published on 02/04/2019 à 15h59 following a purchase from 28/03/2019

Nice offer and affordable. Super fast delivery.

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Acheteur Vérifié

Published on 02/04/2019 à 13h22 following a purchase from 27/03/2019

Simple ordering process

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Acheteur Vérifié

Published on 02/04/2019 à 13h10 following a purchase from 27/03/2019

Perfect! Fast delivery and impeccable condition of the package

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Acheteur Vérifié

Published on 01/04/2019 à 16h22 following a purchase from 27/03/2019

fast service and quality price

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Acheteur Vérifié

Published on 01/04/2019 à 15h56 following a purchase from 20/03/2019

Large selection and fast delivery to home.

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Acheteur Vérifié

Published on 01/04/2019 à 13h53 following a purchase from 27/03/2019

Competitive prices and fast delivery. It's perfect!

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Acheteur Vérifié

Published on 30/03/2019 à 20h35 following a purchase from 23/03/2019

Fast delivery, everything matches

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Acheteur Vérifié

Published on 30/03/2019 à 17h50 following a purchase from 23/03/2019

It has a wide range of products at a lower price than stores. The service is fast.

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Acheteur Vérifié

Published on 30/03/2019 à 14h40 following a purchase from 24/03/2019

Excellent service

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