Customer reviews of 1000parfums.ch

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 4 514 published reviews
5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2020
I have never ordered neck cream from you, only the youth cream and the regenerating cream but I did not return it because it was too complicated as you do not facilitate returns. Prefer to remove the neck cream from my data! Thank you
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Response from 1000parfums.ch
Dear Madam,
Thank you very much for your Verified Review and for your direct approach to us to express the problem that occurred during the processing of your order.
However, as you will see on your order confirmation of 01/24/2020, the following two items were indeed validated:
Ref. 2211 Jean D'Avèze - Neck and Décolleté Cream with Cranberry Oil 1x
Ref. 2048 Jean D'Avèze - Regenerating Raspberry Seed Cream 1x
According to our General Terms and Conditions of Sale, article 10 - Return Article, you do indeed have the possibility to return the product ordered by mistake no later than 14 days from the date of receipt.
We will immediately proceed with the replacement. The merchandise must be returned undamaged, unopened, in its original packaging and by unit of packaging. The organization of the shipment as well as the return costs are entirely your responsibility.
We regret this unfortunate setback and fully understand your disappointment, however, our responsibility is not engaged in this situation. We are pleased to offer you the shipping costs for any exchange.
Do not hesitate to contact us, dialogue and proximity with our customers are part of our priorities!
Looking forward to hearing from you, we send our best regards,
Chloé Favre
Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
As I already said, I find it a shame that you do not send samples of various perfumes...
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Response from 1000parfums.ch
Thank you for your comment which we take very seriously.
Depending on our availability and supplies, samples are generally included with purchases of CHF 150.00...
Sorry we cannot fully satisfy you immediately. Don't forget to sign up for our newsletter to be informed of our promotions. Currently, delivery is free until February 16, 2020!
See you soon on 1000parfums!
Chloé Favre
Customer Service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Impeccable service and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Fast delivery, product at a very interesting price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Attractive prices, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Service arrived a bit late.
Added a little something to make up for it
Very quick and kind
Very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Thank you for this very good product, good price and fast order service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Order very quickly satisfied and perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
The order matches and the shipment was fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
The package arrived as agreed, not registered, and I was able to use my favorite scent again today, thank you, would love to do it again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
I am very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
During my ordering mistake, I had a very courteous person on the phone. My package arrived on time. I recommend. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Price, order and delivery very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Very satisfied with the product and delivery.
My regards.
Mervat Kamal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Magnificent! Fast and always perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Excellent phone reception, and delivery within 24 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
competitive prices, fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Perfect, would love to do it again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Super service, everything perfect THANK YOU....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Nothing to say, received the right product and 3 days later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Fast delivery and with signature, top notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
fast and simply perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Everything is top notch. Fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Very happy, fast shipping, payment by banking accepted, products conform to the photos, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Simple, fast, precise, well presented, makes you want to buy everything… It just lacks the smell, maybe in a future version of the internet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Very happy with the site and also very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
very attentive to the customer, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
very very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Fast and good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Excellent and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Excellent service.
Simple presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
First order: everything worked perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Too bad the Angel assortment does not include body gel, I would have gladly ordered that too
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