Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 01/07/2018 à 16h04 following a purchase from 25/06/2018

Wide selection and very good prices

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Acheteur Vérifié

Published on 01/07/2018 à 14h42 following a purchase from 23/06/2018

Instead of 48 hours, it was 96

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Response from 1000parfums.ch Published on 10/07/2018

Dear Customer,
Thank you for your message.
The Post delivers your packages throughout Switzerland affordably, safely, and reliably – from Monday to Friday until the next working day:
Package drop-off Monday – Delivery Thursday.
Attached you will find the results of the 'EasyTrack' from The Post: https://service.post.ch/EasyTrack/submitParcelData.do?lang=en&fromSearch=&formattedParcelCodes=99.60.023048.00020777
Orders placed on Friday after 3:00 PM will be processed and shipped on Monday. The shipments are transported by PostPac Economy Signature from the Swiss Post. Brand Avenue SA cannot be held responsible for a delivery problem after handing over the package to the Post:
Sat 23.06.2018 – 17:58 - Confirmation of your order
Mon 25.06.2018 – 15:45 - Package processing in our offices at La Poste
Tue 26.06.2018 – 11:30 – Shipment was sorted and forwarded
Tue 26.06.2018 – 16:35 - Shipment was sorted for delivery
Thu 28.06.2018 – 09:25 - Delivered by
The distribution of the package should have taken place on Wednesday 27.06.2018.
We apologize for the inconvenience. During the summer holidays, La Poste sometimes encounters delays in distribution. However, the service remains good.
We thank you for your understanding and wish you a pleasant day.
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 30/06/2018 à 14h28 following a purchase from 13/06/2018

Fast reception of the ordered product

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Acheteur Vérifié

Published on 27/06/2018 à 19h34 following a purchase from 19/06/2018

Good price and fast and reliable delivery, thank you

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Acheteur Vérifié

Published on 25/06/2018 à 16h23 following a purchase from 18/06/2018

Unbeatable prices, order delivered very quickly, completely satisfied.

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Acheteur Vérifié

Published on 25/06/2018 à 10h03 following a purchase from 14/06/2018

Nothing to say about this site! I ordered a perfume because I found it cheaper elsewhere knowing that I live in France and without knowing that they usually do not deliver outside of Switzerland but a lady I spoke to on the phone made a gesture for me to be delivered at home within 48 hours!

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Acheteur Vérifié

Published on 24/06/2018 à 20h52 following a purchase from 17/06/2018

Order delivered very quickly. Perfect.

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Acheteur Vérifié

Published on 22/06/2018 à 15h08 following a purchase from 11/06/2018

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Response from 1000parfums.ch Published on 25/06/2018

Dear Madam,
Your order was validated on Monday 11/06/2018 at 16:33.
On Tuesday 12/06/2018, you requested by phone a delivery for Wednesday 13/06/2018. At 15:20 on 12/06/2018 we informed you by email that we were unable to ship within the desired timeframe.
Your order was sent priority signature on 13/06/2018 at no additional cost and delivered on 15/06/2018 at 11:48!
Your Grrr corresponds to your dissatisfaction!
However, two events completely independent of our will have affected the situation:
- the last-minute announcement from our supplier of a delivery delay
- the distribution delay from La Poste, this service is under the responsibility of La Poste.
This accumulation remains quite exceptional... We understand your disappointment.
We reiterate our apologies for the inconveniences that may have arisen and hope to provide you with complete satisfaction on your next order.
Best regards,
Chloé Favre
Customer Service

Acheteur Vérifié

Published on 21/06/2018 à 12h16 following a purchase from 14/06/2018

Great

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Acheteur Vérifié

Published on 19/06/2018 à 14h14 following a purchase from 13/06/2018

SIMPLY PERFECT

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Acheteur Vérifié

Published on 19/06/2018 à 12h46 following a purchase from 13/06/2018

Very good, little disruption. Thank you

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Acheteur Vérifié

Published on 17/06/2018 à 18h12 following a purchase from 10/06/2018

very good

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Acheteur Vérifié

Published on 16/06/2018 à 18h14 following a purchase from 04/06/2018

I have never been disappointed with the quality of the products. I recommend '1000 Parfums'. Valérie

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Acheteur Vérifié

Published on 16/06/2018 à 10h31 following a purchase from 08/06/2018

Easy search, quick order and payment.

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Acheteur Vérifié

Published on 14/06/2018 à 21h20 following a purchase from 06/06/2018

great site

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Acheteur Vérifié

Published on 14/06/2018 à 17h01 following a purchase from 06/06/2018

Clear site, competitive prices, fast delivery

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Acheteur Vérifié

Published on 14/06/2018 à 12h33 following a purchase from 07/06/2018

A lot of choices, interesting prices and fast and careful delivery

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Acheteur Vérifié

Published on 12/06/2018 à 13h44 following a purchase from 23/05/2018

efficient, fast and very satisfying

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Acheteur Vérifié

Published on 12/06/2018 à 12h20 following a purchase from 06/06/2018

Fast

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Acheteur Vérifié

Published on 11/06/2018 à 11h56 following a purchase from 02/06/2018

Super price

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Acheteur Vérifié

Published on 10/06/2018 à 16h40 following a purchase from 01/06/2018

Always happy with my purchases

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Acheteur Vérifié

Published on 10/06/2018 à 14h41 following a purchase from 04/06/2018

I would highly recommend it

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Acheteur Vérifié

Published on 10/06/2018 à 13h24 following a purchase from 03/06/2018

correct price / fast delivery

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Acheteur Vérifié

Published on 07/06/2018 à 05h32 following a purchase from 25/05/2018

Exceptional prices

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Acheteur Vérifié

Published on 06/06/2018 à 16h56 following a purchase from 25/05/2018

Positively

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Acheteur Vérifié

Published on 05/06/2018 à 18h20 following a purchase from 29/05/2018

Fast delivery, very competitive prices!

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Acheteur Vérifié

Published on 05/06/2018 à 18h16 following a purchase from 29/05/2018

prompt and exactly the right thing delivered in a short time!

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Acheteur Vérifié

Published on 04/06/2018 à 16h14 following a purchase from 28/05/2018

Fast and significantly cheaper than in stores.

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Acheteur Vérifié

Published on 01/06/2018 à 18h35 following a purchase from 12/03/2018

Fast, easy payment and efficient and significantly more advantageous than in other perfumeries

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Acheteur Vérifié

Published on 01/06/2018 à 17h09 following a purchase from 16/04/2018

Always well served and pleasant to be able to pay by payment slip.

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Acheteur Vérifié

Published on 01/06/2018 à 15h30 following a purchase from 04/05/2018

Perfect

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Acheteur Vérifié

Published on 01/06/2018 à 15h23 following a purchase from 25/05/2018

Beautiful choice, fast shipping, efficient!

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Acheteur Vérifié

Published on 01/06/2018 à 12h18 following a purchase from 19/03/2018

perfect

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Acheteur Vérifié

Published on 31/05/2018 à 14h07 following a purchase from 25/05/2018

Fast and efficient. Thank you

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Acheteur Vérifié

Published on 29/05/2018 à 16h28 following a purchase from 22/05/2018

happy to have received my order on time

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Acheteur Vérifié

Published on 28/05/2018 à 17h40 following a purchase from 19/05/2018

Wide selection of products at attractive prices

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Acheteur Vérifié

Published on 28/05/2018 à 15h36 following a purchase from 18/05/2018

Excellent communication, received within the expected deadlines despite public holidays in between. Thank you very much!

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Acheteur Vérifié

Published on 28/05/2018 à 14h23 following a purchase from 20/05/2018

Fast

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Acheteur Vérifié

Published on 28/05/2018 à 12h56 following a purchase from 18/05/2018

Fast, efficient!

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Acheteur Vérifié

Published on 23/05/2018 à 13h07 following a purchase from 16/05/2018

Very good, impeccable service, careful and attentive. I recommend!

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