Customer reviews of 1000parfums.ch

4,9 /5

Based on 4 514 published reviews

5 4 003 89% 4 420 9% 3 51 1% 2 16 0% 1 24 1%

Summary of reviews

1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 10/04/2017 à 09h02 following a purchase from 31/03/2017

OK for the delivery.

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Acheteur Vérifié

Published on 30/03/2017 à 20h54 following a purchase from 21/03/2017

Very nice and pleasant site

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Acheteur Vérifié

Published on 28/03/2017 à 17h25 following a purchase from 18/02/2017

order received quickly.

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Acheteur Vérifié

Published on 21/03/2017 à 17h20 following a purchase from 13/03/2017

Fast delivery service. I would have appreciated a sample, but there was nothing included. Package against signature as a safeguard, okay, but rather bothersome for me as I work all day, so I had to go to the post office again.

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Acheteur Vérifié

Published on 15/03/2017 à 11h21 following a purchase from 07/03/2017

Perfect no problem price ok

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Acheteur Vérifié

Published on 20/02/2017 à 19h08 following a purchase from 11/02/2017

Price-performance ratio is right.

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Acheteur Vérifié

Published on 30/01/2017 à 14h58 following a purchase from 24/01/2017

On some products the ml is not specified so disappointed upon receiving my order

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Response from 1000parfums.ch Published on 30/01/2017

Dear Madam,
Your communication has caught our full attention.
We are sincerely sorry that the set ref. 3634 Versace for Men, 3 Piece Set, does not meet your expectations. However, as you can see on 1000parfums.ch, the product description is clearly specified - Eau de Toilette Vapo 5 ml + Shower Gel 24 ml + After Shave Balm 24 ml as well as a short presentation, the notes and the creation date of the perfume - follow the link: http://www.1000parfums.ch/fr/versace-pour-homme-6988.html
You also have additional information indicating the article reference, the category (catalog), the olfactory family, and the % discount compared to the average public price observed. The same applies to our entire catalog.
The received set is indeed in accordance with the product sheet and its photo.
Please do not hesitate to contact us for further information.
Chlo Favre Customer Service

Acheteur Vérifié

Published on 16/01/2017 à 18h00 following a purchase from 31/12/2016

Good and fast service.

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Acheteur Vérifié

Published on 10/01/2017 à 13h12 following a purchase from 28/12/2016

Arrived quickly. Fragrances matching my expectations.

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Acheteur Vérifié

Published on 25/12/2016 à 13h05 following a purchase from 18/12/2016

Very attractive prices, too bad for the high shipping cost, it feels like the site is making up for it at the consumer's expense and without giving them a choice, it leaves a bitter aftertaste.

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Acheteur Vérifié

Published on 22/12/2016 à 13h32 following a purchase from 16/12/2016

The perfume is cheaper than at Denner

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Acheteur Vérifié

Published on 21/12/2016 à 17h54 following a purchase from 14/12/2016

Fast service. Thank you

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Acheteur Vérifié

Published on 21/12/2016 à 16h01 following a purchase from 05/12/2016

Some products are even more expensive compared to other brands.
Very good packaging, however, be careful with the distribution of sagex.

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Acheteur Vérifié

Published on 21/12/2016 à 14h10 following a purchase from 12/12/2016

Efficient. Fast and correct delivery.

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Acheteur Vérifié

Published on 06/12/2016 à 16h48 following a purchase from 29/11/2016

Fast delivery that was very well packaged!

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Acheteur Vérifié

Published on 30/11/2016 à 13h09 following a purchase from 23/11/2016

Fast delivery everything is fine

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Acheteur Vérifié

Published on 28/11/2016 à 10h03 following a purchase from 18/11/2016

Good

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Acheteur Vérifié

Published on 23/11/2016 à 15h22 following a purchase from 16/11/2016

Good

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Acheteur Vérifié

Published on 17/11/2016 à 15h06 following a purchase from 10/11/2016

Good

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Acheteur Vérifié

Published on 15/11/2016 à 18h03 following a purchase from 08/11/2016

I gladly recommend...

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Acheteur Vérifié

Published on 13/11/2016 à 16h57 following a purchase from 07/11/2016

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Acheteur Vérifié

Published on 13/11/2016 à 12h14 following a purchase from 04/11/2016

Very good just expensive shipping costs.

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Acheteur Vérifié

Published on 08/11/2016 à 20h30 following a purchase from 01/11/2016

Good site... but my usual Eau de Toilette is TSAR by Van Cleef & Arpels, and it has been marked 'coming soon' for 3 months... on the site... that doesn't work, sorry... To whom it may concern...

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Acheteur Vérifié

Published on 08/11/2016 à 13h38 following a purchase from 02/11/2016

Very clear and simple

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Acheteur Vérifié

Published on 02/11/2016 à 08h32 following a purchase from 26/10/2016

no problems, between the order and the receipt of the product only a few days pass. Very fast! and appreciated. The only downside is the payment: we should receive a payment slip to make the payment.

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Response from 1000parfums.ch Published on 02/11/2016

Your communication has caught our attention. We offer several payment options: PostFinance (Direct Debit, PostCard), credit cards on our secure space Visa, Mastercard (3-D Secure standard) and Paypal as well as the payment slip. In this last case, the payment deadline is set at 7 working days from receipt of the order confirmation which includes our bank details for a possible transfer. In general, the invoice is sent to the customer by email and mail within the same timeframe. According to our General Terms and Conditions of Sale, payment is made upon ordering. The package is shipped upon receipt of payment. Thank you for the trust you have placed in us and see you soon at 1000parfums.ch!

Acheteur Vérifié

Published on 01/11/2016 à 12h57 following a purchase from 25/10/2016

Cool fast delivery

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Acheteur Vérifié

Published on 16/10/2016 à 12h30 following a purchase from 09/10/2016

Good

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Acheteur Vérifié

Published on 13/10/2016 à 12h47 following a purchase from 07/10/2016

Well designed, very clear, fast.... frankly, I recommend it. Just a pity no loyalty and referral bonus.

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Response from 1000parfums.ch Published on 13/10/2016

Thank you very much for your comment which has caught our full attention.
We take good note of your remark. Immediately, due to our pricing policy, these two options have not been retained. However, during a future evolution of 1000parfums.ch, the referral will be reactivated although this offer did not work with our customers. As for the loyalty program, it is in progress.
Thank you again for your trust and we hope to see you very soon!
Chloé Favre
Customer Service
Tel. 022 860 15 15

Acheteur Vérifié

Published on 12/10/2016 à 14h33 following a purchase from 05/10/2016

Good but reception longer than expected

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Response from 1000parfums.ch Published on 12/10/2016

Dear Sir,
Thank you very much for your comment which has caught our full attention.
We note that your order was validated on Wednesday 05/10/2016 at 18:22, processed and shipped on Thursday 06/10/2016 in accordance with our General Terms and Conditions of Sale. The distribution was carried out at the post office on Monday, October 10, 2016.
All our packages are shipped via PostPac Economy Signature, the Post distributes packages within two working days, from Monday to Friday, throughout Switzerland: https://www.post.ch/fr/particuliers/expedition-privat/colis-suisse-pour-les-particuliers/postpac-economy-pour-les-particuliers
Have a pleasant evening and we hope to see you very soon on 1000parfums.ch!
Chloé Favre
Customer Service
Tel. 022 860 15 15

Acheteur Vérifié

Published on 04/10/2016 à 15h00 following a purchase from 27/09/2016

Fast delivery

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Acheteur Vérifié

Published on 02/10/2016 à 13h11 following a purchase from 24/09/2016

Perfumes that cannot be found in Switzerland good site!

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Acheteur Vérifié

Published on 26/09/2016 à 13h33 following a purchase from 19/09/2016

Fast, correct, easy, nothing to complain about.

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Acheteur Vérifié

Published on 20/09/2016 à 07h23 following a purchase from 13/09/2016

Simple and quick

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Acheteur Vérifié

Published on 10/09/2016 à 19h05 following a purchase from 16/05/2016

flawless, uncomplicated and fast

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Acheteur Vérifié

Published on 10/09/2016 à 10h30 following a purchase from 24/06/2016

Good, but with a phone order, no one can respond in GERMAN. That's a big minus.

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Acheteur Vérifié

Published on 09/09/2016 à 15h17 following a purchase from 12/07/2016

I can recommend it further.

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Acheteur Vérifié

Published on 04/09/2016 à 18h03 following a purchase from 26/08/2016

Very good site

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Acheteur Vérifié

Published on 17/08/2016 à 12h29 following a purchase from 11/08/2016

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Acheteur Vérifié

Published on 06/07/2016 à 15h00 following a purchase from 12/01/2016

Excellent

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Acheteur Vérifié

Published on 04/07/2016 à 17h39 following a purchase from 01/04/2016

The order is not delivered within 48 hours!

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