1000parfums.ch consistently delivers fast and reliable service, with many reviews highlighting on-time delivery, immediate shipment, and perfectly packaged merchandise. Customers appreciate the smooth and simple ordering process, clear product descriptions, and fast, efficient service that keeps prices attractive and promotions fair. The store earns praise for staying true to orders and providing a wide range of products, with several notes of confidence in product quality and long-standing satisfaction. Overall, shoppers report punctuality, smooth interactions, and dependable fulfillment as key strengths.
No problem, impeccable execution for my order. But just a tiny oversight on your part: Some time ago the same order could not be executed as the products were out of stock and I was waiting for an email from you informing me that the products are available again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Efficient! What more can I say: GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
The price is unbeatable, the delivery could be a bit faster, but is still good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
okok
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2020
I have never ordered neck cream from you, only the youth cream and the regenerating cream but I did not return it because it was too complicated as you do not facilitate returns. Prefer to remove the neck cream from my data! Thank you
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Response from 1000parfums.ch
Dear Madam,
Thank you very much for your Verified Review and for your direct approach to us to express the problem that occurred during the processing of your order.
However, as you will see on your order confirmation of 01/24/2020, the following two items were indeed validated:
Ref. 2211 Jean D'Avèze - Neck and Décolleté Cream with Cranberry Oil 1x
Ref. 2048 Jean D'Avèze - Regenerating Raspberry Seed Cream 1x
According to our General Terms and Conditions of Sale, article 10 - Return Article, you do indeed have the possibility to return the product ordered by mistake no later than 14 days from the date of receipt.
We will immediately proceed with the replacement. The merchandise must be returned undamaged, unopened, in its original packaging and by unit of packaging. The organization of the shipment as well as the return costs are entirely your responsibility.
We regret this unfortunate setback and fully understand your disappointment, however, our responsibility is not engaged in this situation. We are pleased to offer you the shipping costs for any exchange.
Do not hesitate to contact us, dialogue and proximity with our customers are part of our priorities!
Looking forward to hearing from you, we send our best regards,
Chloé Favre
Customer Service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Punctual and fast delivery. Everything well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Everything went great! It would be perfect if one could make the purchase on account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Not received as quickly as promised, but the delay is still quite acceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Hello, no issues with the order, but it would be wise to include some fragrance samples....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Very satisfied with my order. Very fast delivery. A few samples included with the order would have been nice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Delivery was fast. Thank you! But the product text said Vapo, and we thought it would be a spray. Unfortunately, it was just the bottles with a simple screw cap. What a pity!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
missing some samples for other perfumes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Could get a few samples with a certain amount.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2019
Very fast delivery, simple, prices for some perfumes very interesting, others less so. Too bad that after 3 weeks some perfumes are already out of stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Simple purchasing process, good price and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Easy to use the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Delivered on time and correct packaging. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
the site is well presented. The delivery time is correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
It is clear and has a huge selection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2019
Easy order, secure payment, and fast delivery: nothing to complain about.
But some perfumes can be found at a lower price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2019
I only ordered something and have not browsed further
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2019
Products conforming and of quality, respect of the delivery time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2019
excellent... I wanted to give 5 stars.. I misclicked... impeccable and very fast service... efficient.. thank you to the whole team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Friendly design, easy and quick search.
Quick processing of the shipment and shipping. Unfortunately, no email notification with the tracking link. The tracking number must first be searched in the user account.
Otherwise, I can recommend 1000parfums.ch.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2019
Prompt delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
In any case, I liked it, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/09/2019
I find the delivery time too long and it's a shame not to have tracking for the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2019
There would probably be things to improve...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2019
Sending the package by registered mail, obligation to go to the post office to pick it up, no time advantage...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2019
Perfect, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
One of the few sites where I find this Cologne, but like all sites, shipping costs are quite unpleasant. The relationship is fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2019
Uncomplicated ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Good logistical follow-up. Fast shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2019
I find that you are not doing your job well.. if you do not provide us with a sample, who will???? So, it is preferable to go to our perfumery, even if it means taking the car and going out....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
Very functional e-shop, but could improve the interface design to make it more attractive. ;)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/08/2019
Everything went very well and the delivery was very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Simple, easy and effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2019
Until my last order, the site was satisfactory. But the last order was laborious. Indeed, the problem came from 'civility' which was mandatory, I tried in vain to make the correction in my account but it was not accepted. Ultimate solution I had to open a 2nd account. It's IT and its mysteries!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2019
Simple
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