Customer reviews of 1000parfums.ch

Thank you for your communication. As you can see on 1000parfums.ch, two images of the perfume are displayed: the old packaging and the new one. We are currently in a transition phase. We still have one unique old bottle. Consequently, it seemed delicate to send you two different bottles. The fragrance remains the same. In response to a 'lack of coherence' related to the diversity of existing bottles, the brand has begun to standardize the packaging of men's perfumes since 2017. I invite you to consult the official Guerlain site: https://www.guerlain.com/fr/fr-fr/parfum/parfum-homme/ Do not hesitate to contact us for any further information. See you soon on 1000parfums.ch! Chloé Favre Customer Service

Thank you very much for your communication. Data security policy: All passwords are hashed in MD5, encrypted, before being stored in our database. ONLY the client knows their account password, neither the system nor the administrator knows it, which is why the 'Forgot Password' operation requires, after email validation, to define a new password instead of simply sending it, because the system cannot decrypt it. The email you received was sent following the entry of your password when filling out the registration form (before encryption). This is the only case where the password is sent by email. Its purpose is to validate and control the login data entered during registration. Additionally, you can change this password directly on your personal account at any time. We hope to have answered your remark and to reassure you. Do not hesitate to contact us for any further information if necessary. See you soon! Chloé Favre Customer Service