1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
1001modellbau has a very interesting product range with rare small series manufacturers. It's worth taking a look!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2013
Plenty of choice But on a reference Tamyia polishing paste received another brand . But I'll recommend it with confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
Faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
For a first order, nothing more to say than everything was perfect. Delivery time, quality of the pr
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/02/2013
They pretend to be a company based in Germany. Hotline only in French. Extremely long delivery times or goods do not arrive at all. Request for a refund of the purchase price is ignored.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/02/2013
Top marks for fast, prompt delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2013
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
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Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2013
I have been disapointed so far because I received the wrong order and have had no response from customer service to date... The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
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Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/02/2013
YOU ARE A RIP OFF COMPANY I ORDERED A HELICOPTER FOR MY GRANDSON THAT COST ME 29.99 AND I RECEIVED THREE LITTLE PLANES THAT I COULD OF BOUGHT AT THE DOLLAR STORE FOR ONE DOLLAR. WHEN I CALLED TO TALK TO CUSTOMER SERVICE, THE CUSTOMER SERVICE REP ONLY SPOKE IN FRENCH AND DID NOT UNDERSTAND ENGLISH, THEN SHE HUNG UP ON ME. I WILL NEVER BUY FROM YOUR SITE EVER AGAIN.
Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/02/2013
I have been disapointed so far because I received the wrong order and have had no response from customer service to date.. The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/02/2013
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2013
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2013
You have worked well the order was in time nothing to say thank you very much and I will continue to order my collection of 1\600 schabak from you. Please let me know when you have something new for this collection. Thank you very much.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/02/2013
8 weeks from purchase to delivery My credit card was charged 29Dec12, and my order arrived 10Feb13. 1001modelkits claimed a delay in their supply chain, but all I ordered was 15 1oz Tamiya paint jars. I will never order from them again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/02/2013
here's my order that I didn't receive: Horsa Mk.I Troop transport glider. Includes British paratroopers 135 - Master Box aircraft model and here is what I received: figurine soviet tank crew et toujours pas de reponse quand je telephone la personne en ligne n'ai pas competente pour me repondre c'est inadmissible d'autant plus que je suis en création d'un blog qui seras suivi d'un club maquettiste dio dans l'essonne j'en ai commander pour 500 euro a verlinden usa tout est arriver sous 8 jours (super) et 300 chez tonyshop 200 chez azimut pour le reste vue les circonstances ce ne seras pas chez vous.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2013
1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2013
a plethoric choice of models and paintwork! at very interesting prices and fast delivery. Nothing to say, it's by
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/02/2013
Nice contact good process
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2013
Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2013
first order with you nothing to say very serious thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2013
Thank you good job ,got the products I expected in a timely and professional manner. I will buy from you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
It was very easy to find the item I was looking for and to pay securely. I heard from you very quickly after placing my order and received it a few days later by post.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2013
A reliable on-line business that stocks items unobtainable anywhere else. This was my first purchase from 1001 Modelkits, and it was an entirely positive experience. I was searching for an out of production aircraft model, and this company was one of two places world-wide that indicated it was available. I ordered the item from both places. 1001 Modelkits kept in regular communication with me, indicating when the item would be shipped and when it was shipped. It arrived in perfect shape within a reasonable period of time. The other seller has not communicated with me, and I still have not received the item. Based on this experience, I hope I have the occasion to do business with 1001 Modelkits in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2013
A reliable on-line business that stocks items unobtainable anywhere else. This was my first purchase from 1001 Modelkits, and it was an entirely positive experience. I was searching for an out of production aircraft model, and this company was one of two places world-wide that indicated it was available. I ordered the item from both places. 1001 Modelkits kept in regular communication with me, indicating when the item would be shipped and when it was shipped. It arrived in perfect shape within a reasonable period of time. The other seller has not communicated with me, and I still have not received the item. Based on this experience, I hope I have the occasion to do business with 1001 Modelkits in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2013
It's a pleasure to order from such a site! There's a very wide choice, handling is easy, payment is fast and order tracking is in place.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2013
Correct delivery times and impeccable online tracking - nothing to complain about, don't lose the rhythm.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2013
Good seller.but delivery was a bit long...Otherwise RA
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
Hello. Even for a small order we are well served. Thank you very much. Fabien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
Humbrol paint is always very good...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
no worries fast well packed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2013
recommend me if you are in a hurry to receive them cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2013
A must for those who want choice and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2013
DO YOU HAVE TO BE OUT OF THE ORDINARY TO HAVE A VALID OPINION? DO YOU HAVE TO SOUND LIKE A MARTIAN TO BE HEARD? DO EVERYDAY WORDS HAVE NO VALUE BECAUSE THEY ARE UTTERED WITH SIMPLICITY? ARE WE ON THE VERGE OF A DICTATORSHIP OF BLING BLING OR OVER-THINKING? SERIOUSLY, SO FAR I HAVEN'T HAD ANY PROBLEMS IN 3 OR 4 MONTHS. BUT WHAT RELIABLE TOOL COULD DIAGNOSE A HIATUS IN A LOGISTICS CHAIN IN TERMS OF POSSIBLE FUTURE RISKS?
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 03/02/2013
I gave 5 stars because the figures were simply great. Just one more suggestion, maybe you could add a catalog.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/02/2013
Model enthusiast without being a""pro"" I consume 2 to 3 models per month I bought them mainly in various local shops on the advice of a friend I tried your site the choice there is interesting..................................but long postponed delays.................and out of stock................. have cooled!!!!!!! As I said in a recent letter....................2 ORDERS 2 PROBLEMS this does not augur well !!!!!!!!!!!!!!!! I'm disappointed and it's do
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2013
I placed an order for two items after a reminder 10 days later and still had not received the parcel. After the 3rd message, I was told that one item was not available in the color I had ordered. Having accepted, I received my parcel but I only had one article out of two. I was told that they didn't know when it would be available. I was therefore charged on the date of my order and to this day there is still no sign of life from customer service. I strongly advise against ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2013
I found everything I needed and it was delivered quickly.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/02/2013
Product Sent to the Wrong Address! I ordered 4 airplanes from Canada to be sent to my son in a different province. The order was placed on Jan. 13,2013 and it arrived on Jan. 29,2013-over 2 weeks for delivery is unacceptable. More importantly, the planes arrived at my home and now I have to pay shipping to send them to him. Very disappointing!
Response from 1001hobbies
Dear customer, The shipping address you provided was in Port Sidney, and the invoicing address in Vancouver. Maybe you made an error while ordering ? I am sorry for the hassle anyway. Sincerely, Nick 1001modelkits.com
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/02/2013
The transaction was processed quickly and without any problems or restrictions.
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