1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Eric D.
Rating: 5 out of 5
following a purchase from 04/02/2025
Easy website and fast delivery
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Raquel S.
Rating: 2 out of 5
following a purchase from 28/12/2024
The product is made of plastic and the return is not free of charge.
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Francesco N.
Rating: 5 out of 5
following a purchase from 17/01/2025
Perfect
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Julie M.
Rating: 3 out of 5
following a purchase from 05/01/2025
Took so long. Not much communication did not respond to emails
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Matthieu F.
Rating: 5 out of 5
following a purchase from 02/02/2025
Super
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Charles T.
Rating: 5 out of 5
following a purchase from 26/01/2025
Quick to find items. Top shipping
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Jean-marc C.
Rating: 5 out of 5
following a purchase from 30/01/2025
Fine
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Alain B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good, great product. Thanks
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Philippe P.
Rating: 5 out of 5
following a purchase from 04/02/2025
Plenty of choice, easy ordering and payment. Very fast delivery, compliant products: very satisfied!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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David B.
Rating: 2 out of 5
following a purchase from 16/01/2025
Given the delivery time and price, I'd rather order directly from the supplier....
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Response from 1001hobbies
We apologize for the delay in processing your order. We would like to remind you that there are two types of availability on our site: "Available": these products are ordered specially for you from our supplier. "Available - Shipped today": these products are in stock in our logistics warehouse and can be shipped immediately. As indicated in your order confirmation received on the day of your purchase, 4 of the products ordered could be shipped immediately. However, the product 516 PCS HC WWII /3110/ DUKW AMPHIBIA required an order lead time of 2 weeks, which explains why your order was delivered at the end of January. Please do not hesitate to contact us if you have any questions, and we thank you for your understanding. Best regards, 1001hobbies
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DOMINIQUE R.
Rating: 5 out of 5
following a purchase from 02/02/2025
fast delivery. Package in good condition.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Massimo C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Professional and fast in processing the order. Perfect packaging. Very satisfied. Thank you.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Franky V.
Rating: 3 out of 5
following a purchase from 04/01/2025
My ordered product (model airplane) was shipped from France, so obviously a longer delivery time. Was not really a problem for me.
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Mireille B.
Rating: 5 out of 5
following a purchase from 28/01/2025
The parcel arrived in perfect condition, on time. Thank you
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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MICHEL R.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very satisfied with my order. Well delivered and always impeccable
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Patrick P.
Rating: 5 out of 5
following a purchase from 16/01/2025
very well
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Alex H.
Rating: 1 out of 5
following a purchase from 25/01/2025
As indicated in my mail, the order is unusable due to poor packaging combined with a clumsy delivery service. The website: if it says on the website that an article is in stock then it should actually be in stock. Do not send a mail afterwards," we have ordered it at our supplier". Your stock is not with your supplier but with you directly ready to ship. Tinkerers
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carlo C.
Rating: 4 out of 5
following a purchase from 25/01/2025
Assortment of models good,on-time delivery,..a few more offers or discounts may attract more purchases
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Danielle F.
Rating: 5 out of 5
following a purchase from 09/01/2025
Good communication
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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daniel M.
Rating: 5 out of 5
following a purchase from 26/01/2025
fast shipping a lot of choice.alas big price difference with other online stores except for paintings models which for me you etent the most expensive one etc! the model that I price at you I found it between 10 and 15euro less expensive.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Alan M.
Rating: 5 out of 5
following a purchase from 15/01/2025
Excellent service. Query answered fully and quickly.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Arnaud F.
Rating: 4 out of 5
following a purchase from 31/01/2025
Satisfied. Too bad the shipping costs are high.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Yannick B.
Rating: 5 out of 5
following a purchase from 12/01/2025
Cashbach doesn't speak to me anymore.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Robert T.
Rating: 5 out of 5
following a purchase from 10/01/2025
Item arrived quickly and in perfect condition!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Olivier J.
Rating: 2 out of 5
following a purchase from 17/01/2025
Very long delivery times
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Response from 1001hobbies
We apologize for the delay in processing your order. We would like to remind you that there are two types of availability on our site: "Available": these products are ordered specially for you from our supplier. "Available - Shipped today": these products are in stock in our logistics warehouse and can be shipped immediately. As indicated in your order confirmation received on the day of your purchase, one of the products ordered could be shipped immediately. On the other hand, the products Star Wars Guy Boba Fett 20 cm and Star Wars: Obi-Wan Kenobi bust 1/6 Obi-Wan Kenobi 15 cm, although marked as "available", required an order lead time of 2 weeks, which explains why your order was received at the end of January. We remain at your disposal should you have any questions, and thank you for your understanding. Sincerely, 1001hobbies
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André M.
Rating: 5 out of 5
following a purchase from 26/01/2025
Fast shipping, well packaged and protected, delivery tracking "live*. Product conforms to description.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Christophe B.
Rating: 5 out of 5
following a purchase from 18/01/2025
Perfect
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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jean francois D.
Rating: 4 out of 5
following a purchase from 03/01/2025
I'm satisfied with the information on order preparation and the progress of the whole system. I don't have to go looking for information, it just arrives. Bravo .
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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francis J.
Rating: 3 out of 5
following a purchase from 02/01/2025
delivery too late
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Response from 1001hobbies
Hello, We apologize for the delay in processing this order. We understand your dissatisfaction and take this type of information very seriously. Please be assured that we will do our utmost to ensure that this situation does not recur. We would also like to clarify the availability displayed on our site: Available: means that the products have been ordered from our suppliers. Available - Shipped today: means that these products are in stock in our logistics warehouse and ready for immediate shipment. We sincerely regret that you did not take the time to request shipment of your order, even partially. We could have accompanied you to speed up processing. We hope to have the opportunity to satisfy you fully with a future order and thank you for your confidence. Yours faithfully
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françois-xavier R.
Rating: 5 out of 5
following a purchase from 21/12/2024
It's rare that I don't find the product I'm looking for.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Valérie C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Package received quickly and in good condition
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Bruno R.
Rating: 5 out of 5
following a purchase from 31/01/2025
Excellent site of models with very interesting prices fast delivery I recommend it to all the model makers
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Franz M.
Rating: 5 out of 5
following a purchase from 28/01/2025
All around top, gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Patrick I.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Dario C.
Rating: 5 out of 5
following a purchase from 23/12/2024
Four stars
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Philippe H.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very satisfied with my purchase.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Nicolas V.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very satisfied, received quickly
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Florian F.
Rating: 5 out of 5
following a purchase from 08/01/2025
Everything went really well. Gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Maite G.
Rating: 3 out of 5
following a purchase from 02/01/2025
The product is very good, the only complaint I have is that it took much longer to arrive than what it said on the website at the time of purchase. If they improve the delivery it will be perfect. Thank you
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