1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Fast delivery, arrived on time at the parcel relay point
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Charlotte N.
Rating: 5 out of 5
following a purchase from 04/11/2024
Fast, careful shipping!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Sven L.
Rating: 5 out of 5
following a purchase from 27/12/2024
The prices and the selection of your products is great I will shop with you more often
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pietro A.
Rating: 5 out of 5
following a purchase from 28/01/2025
Delivery according to my order, fast
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Samuel P.
Rating: 5 out of 5
following a purchase from 26/01/2025
Package conforms to specifications Fast delivery time
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Eric A.
Rating: 5 out of 5
following a purchase from 30/01/2025
fast delivery and perfect packaging. The TOP
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Davide M.
Rating: 5 out of 5
following a purchase from 27/01/2025
Good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Celine S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great product, easy to purchase and awesome communication. I was actually surprised by how fast it shipped haha. Would definitely come back for more!!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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David L.
Rating: 1 out of 5
following a purchase from 20/01/2025
Not at all what I ordered
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Response from 1001hobbies
Hello, We are very sorry for this inconvenience. Unfortunately, our supplier did not provide us with better quality copies. They assure us that these are the only versions available, and that the error originated directly from their end. Once again, we sincerely apologize for this incident, which, we assure you, is beyond our control. Thank you for your understanding. Sincerely, 1001hobbies
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santiago C.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very efficient and punctual service. No problems at any time
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the service was efficient and timely, and that you had no problems, and we look forward to continuing to provide you with an excellent experience for your future purchases!
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Guillaume D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Ghgegu hugt
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Daniel M.
Rating: 5 out of 5
following a purchase from 17/01/2025
speed , conformity
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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JEAN W.
Rating: 5 out of 5
following a purchase from 28/01/2025
No problem, I recommend
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Aurélien L.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Xavier T.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very fast shipping, well packaged. A very good first experience.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Norber R.
Rating: 5 out of 5
following a purchase from 10/01/2025
Gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Wil P.
Rating: 4 out of 5
following a purchase from 05/01/2025
Took a bit long, without notice
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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laurent L.
Rating: 5 out of 5
following a purchase from 22/01/2025
Good
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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JEAN-PIERRE M.
Rating: 5 out of 5
following a purchase from 17/01/2025
GOOD SERVICES
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Eduardo G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Site very clear and the package very securely packed.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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antoinette B.
Rating: 5 out of 5
following a purchase from 24/01/2025
fine
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Kellen K.
Rating: 5 out of 5
following a purchase from 11/01/2025
Great communication when I had questions about my order, faster than expected shipping! Overall great experience!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Juan B.
Rating: 5 out of 5
following a purchase from 23/01/2025
Very well insured shipment, I did not expect the product box to be in such good condition after shipment, 10/10.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Stephane F.
Rating: 5 out of 5
following a purchase from 28/01/2025
after a few minor problems (the first time in 5 years), everything's back in order, everything's perfect, just as before! thank you. i'm very satisfied, all in all.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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David L.
Rating: 3 out of 5
following a purchase from 20/01/2025
The contents of the parcel were not sufficiently protected against shocks. I received a broken bottle, probably during transit by the delivery service.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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David L.
Rating: 2 out of 5
following a purchase from 22/01/2025
The marker I received is not the one I ordered
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Response from 1001hobbies
Hello, Thank you for taking the time to report this incident. We are sorry for the inconvenience and invite you to contact our customer service ([email protected]), who will be able to find the most appropriate solution to your problem. Sincerely, 1001hobbies
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Pilar A.
Rating: 5 out of 5
following a purchase from 16/01/2025
It took a while to arrive, but it arrived safely.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Joel D.
Rating: 5 out of 5
following a purchase from 26/01/2025
Good product and fast delivery.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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JEAN PIERRE H.
Rating: 5 out of 5
following a purchase from 27/01/2025
Super fast serious
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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jean claude M.
Rating: 5 out of 5
following a purchase from 26/01/2025
A long, quiet river
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Alfons N.
Rating: 5 out of 5
following a purchase from 23/01/2025
I am very satisfied with your service, I can recommend it to others. and if I need anything, I will order from you. thank you very much.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Francesco A.
Rating: 3 out of 5
following a purchase from 31/12/2024
The basic problem is the delivery time compared to other suppliers. Otherwise, nothing to report
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Response from 1001hobbies
Hello, We are sorry for the incident and apologize. We would like to remind you that 1001hobbies is an SME and that we do not have a large enough warehouse to store the 200,000 product references on our site. It is also important to specify two essential notions to keep in mind on our site: Products available: these products are in stock at our supplier and require an order. Products available - shipped today: These products are in stock at our logistics warehouse and can be shipped immediately. We apologize again for this incident and regret that the nuance was not clearly understood. We wish you all a good day. Best wishes to all, 1001hobbies
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Tom M.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very good and competent.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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José Ramón Á.
Rating: 1 out of 5
following a purchase from 13/12/2024
Only half of my order has arrived
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Jesús Manuel J.
Rating: 5 out of 5
following a purchase from 09/01/2025
Although the order took 3 weeks to arrive at my address, the Customer Service was perfect. I received the product on time and well packaged. It is my first purchase and the seller has earned my trust. Thank you very much
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Robert S.
Rating: 5 out of 5
following a purchase from 09/01/2025
The only place I could get spare Carrera batteries for my sons rc MarioKart,Good price,good delivery time,would definitely use again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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T W.
Rating: 5 out of 5
following a purchase from 13/01/2025
They had lying around what I could not get anywhere else,well informed about delivery time,had to order from their supplier before they could send it to me but that was clearly communicated,product also as expected.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Nacho D.
Rating: 3 out of 5
following a purchase from 20/12/2024
Delivered well
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Thomas P.
Rating: 5 out of 5
following a purchase from 01/01/2025
Works very well!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thierry D.
Rating: 2 out of 5
following a purchase from 31/12/2024
I've had a few problems with this site recently. When I accidentally placed a duplicate order (keep an eye on the quantities in the basket), I immediately reacted by sending messages and e-mails. I did receive one copy, but I've been waiting for a refund on the other for almost a month. Another example of my perennial dissatisfaction: when I was unpacking a model, I realized that a decal sheet was missing: I sent them a message, they replied saying they'd take care of it... then nothing. Now I wait...
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Response from 1001hobbies
Hello Sir, We regret your opinion and apologize. The refund request was made on 16/01/2025. At the time of your request, we renewed this request. The accounting department told us that it was processed within the legal deadline, i.e. 14 working days. Is this the case for you? Sincerely, 1001hobbies
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