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P
Rating: 5 out of 5
Perfect
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Excellent service
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
L
Rating: 5 out of 5
clear instructions, exchange carried out quickly and without any problems.
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H
Rating: 5 out of 5
There are interesting things to get especially details for improving construction kits.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
D
Rating: 5 out of 5
Very satisfied with my order
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J
Rating: 3 out of 5
In the last order there has been a long delay and little information about the reason for the delay.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
S
Rating: 5 out of 5
everything is perfect, the items are in perfect condition and delivery is very fast.
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R
Rating: 5 out of 5
Quick service
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
L
Rating: 5 out of 5
Products as described. Fast delivery.
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L
Rating: 4 out of 5
I was very happy to see my order arrive, and the package was intact and not destroyed by the postal service...
This is a good service...
This is a good service...
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 4 out of 5
Excellent customer service support
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
G
Rating: 5 out of 5
Superb miniature at good value for money. I recommend 1001hobbies
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T
Rating: 5 out of 5
Ras order received on time and compliant. Just a suggestion, to have a small delay to modify the order. I forgot something!
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H
Rating: 5 out of 5
Fully available customer service. Wide offer. Correct and particularly responsive communication.
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J
Rating: 3 out of 5
Don't be in a hurry.... Items marked available but not, 1 month wait.
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B
Rating: 1 out of 5
more than a month behind schedule
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Response from 1001hobbies
Hello, We sincerely regret your opinion and apologize for the delay in preparing your order. At the time of your purchase, the product was indicated as "available", which means that it had to be ordered from our supplier. Unfortunately, our supplier has longer delivery times, which has led to a delay in processing your order. We regret this situation and fully understand your disappointment. We are doing our utmost to improve our delivery times and better meet your expectations. Thank you for your understanding, Sincerely, 1001hobbies
A
Rating: 5 out of 5
Despite a small delivery time that seemed a little long!!! I am satisfied with my order which was very well packaged!!!! BIEN.
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G
Rating: 2 out of 5
the webstor origins cartoon ver action figure appeared to be available, but it was actually to be ordered from the supplier. when it finally arrived, i got the surprise that the card back was bent 90 degrees at the blister level. if i wanted to resell it, i would have to do so as loose. fortunately, 1001 hobbies caters to collectors, who notoriously demand the perfect box...
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P
Rating: 5 out of 5
Very good website, easy to use and order. Customer service kept me up to date with the status of the order throughout the process. Goods arrived in perfect condition. Thanks.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
R
Rating: 5 out of 5
Excellent and professional
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Rating: 5 out of 5
Thank you will recommend you.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
G
Rating: 4 out of 5
Very long delivery time (almost 4 weeks) but unbeatable price.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 5 out of 5
Super
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
L
Rating: 4 out of 5
We had to be patient but it was worth the weight!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
E
Rating: 5 out of 5
Quick answers to questions, on-time delivery, compliant item,
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P
Rating: 5 out of 5
I purchased a hard-to-find model, at a fair price, all timelines, procurement and shipping were met.
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R
Rating: 5 out of 5
Fast delivery, I found what I was looking for among a vast choice of products.
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V
Rating: 4 out of 5
Good price and quality
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
C
Rating: 4 out of 5
Fast website . well packed parcel
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B
Rating: 3 out of 5
One item turned out to be out of stock, but I was not informed about that. It was only when I inquired that the missing part of the order had just arrived. In the end, it took more than 3 weeks before I received my items.
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C
Rating: 5 out of 5
Seriousness, speed, professionalism
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D
Rating: 4 out of 5
Order delivered but had to wait a long time for delivery
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P
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Very good quality and as ordered!
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E
Rating: 4 out of 5
The figure took about 1 month to arrive, some people complain that it appears available on the web, but that does not mean it is in stock. Even so when I asked them a question by email they answered me the next day, so the communication was not bad either. The figure arrived perfect, although in the original box with bubble wrap, I do not remember that they warned me that they did not give me wrapping or cardboard box, and I would have preferred it but well. They gave me a welcome gift, which I thought was a nice touch. Overall happy with the purchase.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
R
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Fast and professional
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C
Rating: 5 out of 5
Compliant, fast, delivered 1 day early and very effective product.
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D
Rating: 4 out of 5
They have a wide selection of useful kits and equipment, but some items take a long time to arrive.
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B
Rating: 4 out of 5
Hello, The search on the site was quick and easy. I placed my order and received it on the date indicated.
Thank you
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Thank you