Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Philippe B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Price,speed
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Francesc A.
Rating: 1 out of 5
following a purchase from 01/01/2025
Order arrived late and in two shipments. Order placed on the 2nd, first part of the order received on the 15th, second part of the order on the 17th, today I still have not received it.
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Paolo D.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent service
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Alain M.
Rating: 4 out of 5
following a purchase from 01/01/2025
2nd order and very satisfied with the products
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Gérard D.
Rating: 4 out of 5
following a purchase from 04/01/2025
One detail: I ordered model paints with brand and color references. I would have liked to have been informed that the brand requested was not available, and replaced by acrylic paints which apply less well.
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Valerio D.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good and fast shipping.Good product, pity about the package ruined in one corner
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ERIC P.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very good
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David H.
Rating: 5 out of 5
following a purchase from 06/01/2025
Good choice of products, fast delivery
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Jeffrey T.
Rating: 1 out of 5
following a purchase from 09/01/2025
No possibility of communication at all. Calling, emailing, chatting all impossible. Will not order here again. Probably also this review will not be visible, and will be deleted by them.
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Roland C.
Rating: 5 out of 5
following a purchase from 12/01/2025
First experience, no difficulties, deadline met, impeccable delivery, experience to be repeated.
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Sergio B.
Rating: 1 out of 5
following a purchase from 19/12/2024
1 month to receive the shipment and then 1 of the products is not what you see on the website.
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Heinz W.
Rating: 5 out of 5
following a purchase from 03/01/2025
Everything went very well.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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marc S.
Rating: 5 out of 5
following a purchase from 10/01/2025
Super, good product and well delivered!
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FRANCK B.
Rating: 4 out of 5
following a purchase from 12/01/2025
The descriptions of the models would benefit from being fleshed out.for some the scale is not shown.
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emma B.
Rating: 3 out of 5
following a purchase from 06/01/2025
Stock information must be kept up to date to avoid surprises for customers waiting for their order.
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emiliano R.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very satisfied, fast delivery
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Carlos C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything perfect. The ideal navigation. The purchase process very intuitive and simple. Fast and perfect shipping. Packaging and product boxes in perfect condition as well. The original figures and VERY TOP!
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Dennis S.
Rating: 5 out of 5
following a purchase from 19/12/2024
My order was received in a timely fashion. All items were complete and as advertised. A very satisfactory transaction.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Angelo M.
Rating: 5 out of 5
following a purchase from 07/01/2025
I found a product not easy to find around, good price and fast delivery.
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Thierry C.
Rating: 5 out of 5
following a purchase from 08/01/2025
Everything is perfect, nothing to say
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Eric R.
Rating: 5 out of 5
following a purchase from 21/12/2024
Everything is done within the given deadlines... item well delivered
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pascal L.
Rating: 5 out of 5
following a purchase from 30/12/2024
parcel well received, lancia statos mythical car color ALITALIA, see you soon for a next order!
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Clément M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fast delivery just before Christmas.
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Joelle T.
Rating: 5 out of 5
following a purchase from 30/12/2024
All clear
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FREDERIC L.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect, purchase of paint, too bad that the sieving paint codes are not noted on the pots.
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Thierry B.
Rating: 5 out of 5
following a purchase from 03/12/2024
very good site, well constructed.
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Miguel Angel A.
Rating: 5 out of 5
following a purchase from 07/01/2025
The product search is good and the order arrives on time.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Thierry V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Respect for commitments, quality of products supplied and a dynamic team.
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Hendrik Jaap V.
Rating: 4 out of 5
following a purchase from 23/12/2024
Good site, received reasonably fast and well packaged.
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Ton V.
Rating: 1 out of 5
following a purchase from 08/11/2024
order received but not complete,emailed about this but still no response ????
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Cyril Fox A.
Rating: 5 out of 5
following a purchase from 08/01/2025
Always very fast and very professional. Nothing to complain about ;)
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Alain B.
Rating: 5 out of 5
following a purchase from 09/01/2025
Satisfied with the welcome and the products. Sincerely A.B.
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'Didier' M.
Rating: 1 out of 5
following a purchase from 24/12/2024
bonjour nous sommes le 16/01/2025 j'ai commandé plusieurs articles le 24/12/2024a ce jour toujours pas reçu de commande je pense que vous avez perdu un bon client (nouveau) c'est inadmissible cdt
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Response from 1001hobbies
Hello Sir, We regret your experience and apologize for the delay in processing this order. We confirm that the order will be shipped today. However, we would like to inform you that it will not include the Revell paint kit, which has delayed preparation until now. We have therefore issued a refund for this product. Please do not hesitate to contact us should you have any questions or require further assistance. Sincerely, 1001hobbies
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Christophe C.
Rating: 5 out of 5
following a purchase from 05/01/2025
very good material
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Alan John B.
Rating: 3 out of 5
following a purchase from 08/12/2024
Too long shipping and delivery.
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David D.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good! Serious, well delivered and met my expectations.
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robert C.
Rating: 4 out of 5
following a purchase from 20/12/2024
Hello, I would have put 5 stars if the order, declared available, had not been delivered in 2 times, the second time being 15 days after Christmas... Too bad. Sincerely, R.C.
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Sandrine H.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very easy to navigate, very serious site, and responsive, I recommend, and I will continue to order on your site.
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Jose Luis G.
Rating: 5 out of 5
following a purchase from 26/12/2024
SERIOUSNESS
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Ángel P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect order tracking
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.