English 
B
Rating: 1 out of 5
They lie about the shipping date. A shame that you have to pay so much and then they are a week late.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersU
Rating: 5 out of 5
Clearly and systematically structured. Easy to understand and you can find your personal wishes immediately
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
No comment
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E
Rating: 5 out of 5
Very satisfied with the product.
Great packaging.
Competitive price.
Fast delivery.
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Great packaging.
Competitive price.
Fast delivery.
J
Rating: 4 out of 5
everything without problems, delivery as ordered, gladly again, would have liked to give 5 stars, but somewhat long delivery time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
I
Rating: 5 out of 5
Bom preço e entrega super rápida.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 4 out of 5
Postage can be a bit high but over all good range of products
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Rating: 4 out of 5
Clear site navigation. Wide choice of models and accessories to show them off.
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M
Rating: 5 out of 5
Clear homepage. Wide range of products. Reliable and fast shipping. Fair prices.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Rating: 4 out of 5
Long delivery time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Rating: 5 out of 5
Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Rating: 5 out of 5
Perfect and very fast
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P
Rating: 5 out of 5
a store that can meet our demands is becoming increasingly rare!!!
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I
Rating: 5 out of 5
Easy to access and find the product you're looking for
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J
Rating: 5 out of 5
Excellent delivery
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J
Rating: 5 out of 5
Compliant order, good staff responsiveness and fast delivery.
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I
Rating: 4 out of 5
Not bad at all
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J
Rating: 5 out of 5
Never disappointed
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J
Rating: 4 out of 5
The site's navigation can be improved, but the service is fast and reliable.
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L
Rating: 5 out of 5
large selection, reasonable price, fast shipping!
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B
Rating: 1 out of 5
Not clear enough
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Response from 1001hobbies
Hello, Please let us know if there are any points you feel are unclear. Sincerely, Laure
C
Rating: 5 out of 5
Top on time
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A
Rating: 5 out of 5
Everything perfect. Quick shipment.
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J
Rating: 4 out of 5
ok so far so good
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 5 out of 5
Good product
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
F
Rating: 5 out of 5
Page very easy Good communication Fast delivery
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 1 out of 5
Refusal to take back faulty product
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Response from 1001hobbies
Hello Mr Mougenot, We sincerely regret your opinion and apologize for this incident. We would like to point out that you contacted our customer service department on January 6 at 1:58 pm to express your dissatisfaction with the missing part (the wood glue) and the difficulty in understanding the instructions. As soon as we received your message, we offered to return the model. However, you informed us that you had already started assembling it. Under these conditions, and in accordance with our general terms of sale, we are unfortunately unable to accept the return of a model that has already been opened. We remain available for any other request. Best regards, 1001hobbies
C
Rating: 2 out of 5
I ordered 2 products and I only received one, I sent them an email and they did not answer me.
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M
Rating: 5 out of 5
Product delivery was during a busy time. Delivery time was therefore not as first indicated. I had been informed that it was delivered faster. Fortunately, it all worked out because a friend was able to pick up the destination.
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P
Rating: 1 out of 5
Poor packaging, 2 models broken, soap not used.
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Response from 1001hobbies
Hello, We apologize for this incident. We invite you to reply to the e-mail sent on 23/12/2024, which we have also resent today. You can send photos of this model to [email protected]. Sincerely, 1001hobbies
C
Rating: 5 out of 5
Excellent site, quality products, well protected order
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J
Rating: 5 out of 5
super satisfied
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A
Rating: 5 out of 5
on time shipment and excellent delivery
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S
Rating: 3 out of 5
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Rating: 5 out of 5
Miniatures with excellent detail, shipped on time as expected. Thank you
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S
Rating: 1 out of 5
2 mails were sent without any response except to tell me that my file is pending. I never received my package knowing that the relay point gave it to someone else and nobody seems to care about the problem.
So my first and last order with you.
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So my first and last order with you.
Response from 1001hobbies
Hello, Customer Service will contact you today. Best regards, 1001HOBBIES
J
Rating: 5 out of 5
fine
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M
Rating: 5 out of 5
Everything is perfect. From placing the order through the page, tracking it and delivery in perfect condition. Very professional.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
M
Rating: 2 out of 5
I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.
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J
Rating: 3 out of 5
Overall pretty good but prices a bit high and delivery too many days.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.