English 
E
Rating: 5 out of 5
Product as described and received promptly thank you!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Top reliable and fast!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
The model is very detailed, but it is all plastic and weighs nothing.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
S
Rating: 5 out of 5
Everything perfect!!!!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
Rating: 4 out of 5
Fast delivery . On the other hand, the book was poorly protected compared to other brands and has traces of black on one of the edges.
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C
Rating: 5 out of 5
Serious box, delivery Chronopost registered, Private parcel to avoid the deliverymen this gets rid in other buildings, I know what I'm talking about, I'm a building janitor
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P
Rating: 4 out of 5
Delivery a bit long for once, I'm afraid I won't have it for Christmas.
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'
Rating: 1 out of 5
Interminable delivery time (almost a month) even though delivery is charged for. Very little visibility on the fate of the parcel.
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Response from 1001hobbies
Hello, Your order was shipped on Friday, as we were waiting for the WOLF IN NATURE puzzle. However, we were unable to send you this puzzle as it was not received from our supplier. As a result, a refund for this puzzle is being processed. Please do not hesitate to contact us should you have any questions or require clarification. Yours faithfully
C
Rating: 5 out of 5
Fast, in good condition, efficient
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C
Rating: 5 out of 5
Fast delivery and figurine arrived in mint condition. Thank you.
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O
Rating: 5 out of 5
Fast Very good
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O
Rating: 1 out of 5
Three week wait on an order of a dozen items for 2 missing products. Totally unacceptable. Order shipped only after phone call. 2 unanswered emails ....
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Response from 1001hobbies
Hello, We apologize for the inconvenience. We would like to inform you that two of the products ordered (EVOCO N°000 - Available and AG4030 COLORO N°00 - Available) were ordered from our supplier based in England, which explains the additional delay. For greater clarity, here are the terms used on our site: Available products: These items require an order from our suppliers before shipment. Products available - dispatched immediately: These items are in stock in our logistics warehouse and can be dispatched immediately. We have also noticed that the two e-mails you sent were addressed to [email protected]..., which is not the customer service address. As a result, we were unable to receive or respond to them. Please do not hesitate to contact us directly if you have any questions or require further information. Sincerely, The 1001hobbies team
A
Rating: 5 out of 5
Promise kept!
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F
Rating: 5 out of 5
Perfect sleeve order for card game, arrived on time and undamaged.
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D
Rating: 5 out of 5
Correct delivery and very well packaged items
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T
Rating: 5 out of 5
Very satisfied
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V
Rating: 4 out of 5
The delivery of the order, considering the dates, has taken much longer than on other websites.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
J
Rating: 3 out of 5
KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp!
even though we asked on your site not to be on the commercial links.
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even though we asked on your site not to be on the commercial links.
C
Rating: 5 out of 5
well received thank you
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C
Rating: 2 out of 5
the shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.
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J
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Excellent service! I recommend
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M
Rating: 4 out of 5
Continue
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C
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Great service, safely shipped. Exactly as described. Recommended!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
L
Rating: 5 out of 5
Parcel arrived undamaged
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
O
Rating: 5 out of 5
Beautiful model, very interesting. However, I'm looking for a bugaty mm in the same format.
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A
Rating: 5 out of 5
Order well received, in 2 instalments! Contact with LAURE, switchboard operator, excellent, friendly and open! Understandable and knowledgeable!
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P
Rating: 5 out of 5
Very well organized site. The product was received very quickly. However, I don't know if it's due to the site, but the kit was missing a part. I'll mention it in the following review...
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F
Rating: 5 out of 5
A good place to shop. They are friendly and if there is a problem they look for solutions. Everything is well packed and of good quality and at a good price.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
M
Rating: 5 out of 5
All top
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N
Rating: 1 out of 5
2 errors on the part of 1001hobbies, 2 times received the wrong items and PARTIAL refund! unacceptable.
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A
Rating: 1 out of 5
You should not sell VALOM Company models that are badly made and incomplete.
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M
Rating: 2 out of 5
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
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Response from 1001hobbies
Thank you for your feedback and we apologize for the inconvenience. Concerning the figurines, we understand your frustration related to the lack of visibility on their content. We take note of your comment and will pass on your suggestions to our team in order to improve the presentation of the products on our site. Regarding the delivery time, we're sorry it took longer than expected. This may be due to delays in receiving the supplier's order, but we are committed to ensuring that this does not happen again. We hope your next project will be a success, and remain at your disposal for any assistance or recommendations you may require for your next order. Sincerely, The 1001hobbies team
J
Rating: 5 out of 5
perfect
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B
Rating: 4 out of 5
So far all good. Fast delivery Product arrived safely
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Rating: 5 out of 5
Speedly delivery,super product
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D
Rating: 3 out of 5
Long delivery time
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S
Rating: 5 out of 5
Fast shipping!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
A
Rating: 1 out of 5
Sav catastrophic, one week that I try to have with them how to regulate a problem and answers with side or more answers... I do not advise it if you wish to have a service following your purchase.
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Response from 1001hobbies
Hello, We apologize for the inconvenience. You ordered the English version of AGE OF SIGMAR: SKAVENTIDE (ENGLISH) 80-03 and would like to exchange it for the French version. Unfortunately, the French version is no longer in stock. As an exception, we have sent you a return slip to collect the product. We are still awaiting its return before we can proceed with your refund. Please do not hesitate to contact us should you have any further questions. Sincerely, The 1001hobbies team