1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
I was really worried that I had fallen for a fake site because of all the bad reviews. The only thing was that it took 2 weeks for my bag to arrive but everything else was perfect!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Lionel C.
Rating: 5 out of 5
following a purchase from 27/12/2024
Compliant products
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Andrew W.
Rating: 5 out of 5
following a purchase from 22/12/2024
Delivered to schedule and as described, would definitely use again
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Fabio F.
Rating: 5 out of 5
following a purchase from 25/11/2024
Purchase simple and fast shipping on time.In truth, the package arrived two days earlier :)
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Jose A.
Rating: 4 out of 5
following a purchase from 01/12/2024
They are serious and responsive about their products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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franck. S.
Rating: 5 out of 5
following a purchase from 20/11/2024
Attractive iron-on patch for pilot's jacket
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FREDERIC L.
Rating: 5 out of 5
following a purchase from 25/11/2024
No problem with this site. As serious as ever
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MICHEL S.
Rating: 5 out of 5
following a purchase from 26/12/2024
protected article and fast delivery
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Klaus M.
Rating: 5 out of 5
following a purchase from 22/11/2024
Everything perfect
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Palmiro M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivery on time,perfect packaging,very satisfied
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Vincent M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Products delivered in excellent condition
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Teddy J.
Rating: 1 out of 5
following a purchase from 28/11/2024
It took ages to send the order!
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Response from 1001hobbies
Hello Sir, We sincerely regret this advice and apologize for this incident. We invite you to reread your order confirmation, which clearly states that this product had to be ordered from our supplier before being shipped. Your order was placed on 28/11/2024 and the package was shipped on 06/12/2024, with delivery scheduled for 09/12/2024. In short, you received your parcel within 7 days, as mentioned on the product page and in your order confirmation sent to your e-mail address. Please do not hesitate to contact us should you have any further questions. Sincerely, The Customer Service Team
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Ashley D.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast delivery and good quality
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Rogier M.
Rating: 5 out of 5
following a purchase from 23/12/2024
Nis to complain! Everything went as you would expect and fast delivery.
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Mark V.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast delivery and well packaged
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David D.
Rating: 1 out of 5
following a purchase from 28/11/2024
Shipping took 16 days. Vehicle box cover broken. Vehicle with damaged front end and chipped paint. I would provide photos but I don't know how to proceed.
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jean-yves V.
Rating: 5 out of 5
following a purchase from 19/12/2024
Exactly what I wanted. Huge selection and very competitive prices.
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Cédric T.
Rating: 5 out of 5
following a purchase from 27/12/2024
Ordered Friday morning received Saturday noon super responsive very satisfied for a first order
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Christopher M.
Rating: 5 out of 5
following a purchase from 24/12/2024
Very good
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alain L.
Rating: 5 out of 5
following a purchase from 16/12/2024
fast delivery, reasonable price, everything is ok, now we just have to assemble it.
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Rémy F.
Rating: 5 out of 5
following a purchase from 26/12/2024
very good
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Patrick M.
Rating: 2 out of 5
following a purchase from 05/12/2024
Delivery times far too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. Indeed, the products you ordered had to be ordered directly from our supplier in England. The product "Decal Luftwaffe Swastikas" was ordered in England, and unfortunately this supplier is not able to deliver within 4 weeks. We hope you understand our position, and we apologize again for this incident. Sincerely, The Customer Service Team
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moi P.
Rating: 5 out of 5
following a purchase from 24/12/2024
Fast good efficient material
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Michael P.
Rating: 5 out of 5
following a purchase from 19/12/2024
1001 Hobbies have an excellent range of model figures,, very impressive range Great customer service too; smooth & safe delivery, notification and tracking updates much appreciated. Highly recommend ,
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Gennaro C.
Rating: 5 out of 5
following a purchase from 14/11/2024
Excellent
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Paolo R.
Rating: 5 out of 5
following a purchase from 11/11/2024
Everything perfect.Order on time and cheap!
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David R.
Rating: 5 out of 5
following a purchase from 03/12/2024
No problem at all
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angel M.
Rating: 5 out of 5
following a purchase from 08/12/2024
All ok
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Moïse M.
Rating: 4 out of 5
following a purchase from 12/12/2024
Good site
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Marek A.
Rating: 5 out of 5
following a purchase from 20/12/2024
God models,fast delivery
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Tamara D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very happy with it
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Thibault G.
Rating: 4 out of 5
following a purchase from 12/12/2024
The delivery time was far too long
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Jean-Pierre G.
Rating: 5 out of 5
following a purchase from 27/12/2024
Ordered Friday morning, received Saturday, very fast, thank you.
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Kees Z.
Rating: 5 out of 5
following a purchase from 23/12/2024
Excellent went fast delivery
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Pierantonio G.
Rating: 4 out of 5
following a purchase from 23/11/2024
Good service soiled by deliveries with unreliable couriers
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Manuel D.
Rating: 4 out of 5
following a purchase from 03/12/2024
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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ELISABETH M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Your site is very good, but please don't stick those over-labels on the paint cans, they hide the references and I can't find my way around. To find my way around, I now only order one reference at a time! It's a shame.
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Didier B.
Rating: 4 out of 5
following a purchase from 18/11/2024
Delivery time too long.
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Ellie Mae H.
Rating: 5 out of 5
following a purchase from 17/12/2024
Shipped fast and great communication along the way since it was shipping to the UK. Will definitely use again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Eric M.
Rating: 3 out of 5
following a purchase from 10/12/2024
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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