1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you for your comment! We are glad to hear that everything was perfect. If you need anything else in the future, don't hesitate to contact us, see you next time!
A
Alex N.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good delivery, neat and on time.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was on time and with care. See you soon for your next orders!
F
Fabrice L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent site, excellent communication, in my personal opinion I recommend it,
Translated reviews
Response from 1001hobbies
Thank you so much for your enthusiastic feedback! We're delighted that you like our site and our communication. Your recommendation warms our hearts. See you soon for new experiences with us!
M
Manuel E.
Rating: 3 out of 5
following a purchase from 20/11/2024
The stated delivery time was incorrect: Instead of one week, I had to wait four. However, the customer service and packaging were excellent.
Translated reviews
J
J. T.
Rating: 1 out of 5
following a purchase from 04/11/2024
Worthless, to have to wait six weeks for a small package, never again 1001 Hobbies.
Translated reviews
M
Moria V.
Rating: 1 out of 5
following a purchase from 25/11/2024
I still haven't received my order, which according to Colissimo was delivered on 15/12. The person who called me back after my complaint was supposed to send me an e-mail so that I could send my two figurines back to the post office relay point. I understand that I will receive my order after Christmas, but I would now like to have some visibility on my order, its reception and if I have an affidavit to make you certifying that I have not received anything and signed.
Thank you in advance for your prompt reply. Sincerely M.VELOU
Translated reviews
Response from 1001hobbies
Hello Mrs Velou, We sincerely regret your experience and apologize for this incident. We can confirm that the Colissimo parcel was dispatched and delivered on Saturday December 7th at 8.34am. An e-mail containing a certificate of non-receipt has been sent to the address associated with your customer account. To date, we have received no response from you, which prevents us from disputing this information with the carrier. Please contact our customer service department to rectify the situation. We remain at your disposal to assist you in this process. Sincerely, The Customer Service Team
M
Michel E.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you to all the team. I would also like to thank the person I contacted by phone for listening to me and satisfying my request. I have never been disappointed with 1001 hobbies.
Translated reviews
Response from 1001hobbies
Thank you very much for your warm feedback! We are delighted that our team was able to meet your expectations and that you are satisfied with our services. We appreciate your loyalty and will continue to do our best to satisfy you. See you soon for new orders!
J
Janine M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well. See you soon for new orders!
L
Laurence D.
Rating: 5 out of 5
following a purchase from 17/12/2024
It was very good, fast as I like.
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery lived up to your expectations. See you soon for your next orders!
R
Roberta B.
Rating: 5 out of 5
following a purchase from 17/12/2024
Accurate, fast and reliable
Translated reviews
D
DANIEL M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Delivered in one go, as requested, and as per my order.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery met your expectations. See you soon for new orders!
J
Juan Carlos R.
Rating: 1 out of 5
following a purchase from 13/11/2024
They took more than a month to send me the order and on top of that they first send me a part of it and I still haven't received the other part.
Translated reviews
Response from 1001hobbies
We sincerely regret the delay in delivery and the status of your order. It is possible that logistical problems may have affected the shipment of your package. We encourage you to contact our customer service at [email protected] so that we can check the status of the second part of your order and find a quick solution for you. Thank you for your understanding.
A
Antoine J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Items delivered within the time announced when ordering
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
R
Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
Translated reviews
L
Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
Translated reviews
J
jorge H.
Rating: 4 out of 5
following a purchase from 24/11/2024
Overall good. The order has not yet reached me Todó as it has been decided in two
Translated reviews
Response from 1001hobbies
Thank you for your comments. We understand the situation and apologize for the inconvenience. It appears that your order was shipped in multiple packages. We advise you to check the tracking information to follow the progress of your order. If you need further assistance, please feel free to contact us at [email protected].
M
MAURICE L.
Rating: 4 out of 5
following a purchase from 30/11/2024
Untidy parcel
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging of your parcel was not up to your expectations. We will pass on your comment to our logistics team to improve this point. Thank you for your understanding and see you soon!
M
MANUEL B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
C
CLARISSE V.
Rating: 4 out of 5
following a purchase from 18/12/2024
Very very light packaging, unsuitable cardboard goods visible to the naked eye
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry that the packaging was not up to your expectations. The safety of our products during transport is a priority, and we will pass on your comment to improve our packaging. Thank you for your understanding and see you soon!
P
Patrick V.
Rating: 4 out of 5
following a purchase from 17/12/2024
Fine
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
J
John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
P
paul B.
Rating: 4 out of 5
following a purchase from 08/12/2024
More than happy with service when look for out of ordinary tools
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
J
Jean-Michel P.
Rating: 5 out of 5
following a purchase from 13/11/2024
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
Translated reviews
Response from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
F
Frederic C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Received on time and in perfect condition
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
E
EA B.
Rating: 3 out of 5
following a purchase from 12/12/2024
Order received but took more than a week. Packaging was torn but fortunately everything was still in it.
Translated reviews
J
Josef S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Absolutely top, highly recommended!
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Vassilis M.
Rating: 2 out of 5
following a purchase from 29/11/2024
Order 29/11, still to be delivered (23/12). Not exactly speedy...
Translated reviews
Response from 1001hobbies
Hello, We sincerely regret your experience and apologize for the delay. It is important to note that our site distinguishes between two types of availability: "Available - Shipped today": These products are in stock on our site and ready for immediate shipment. "Available": These products are in stock with our supplier and require a prior order before being dispatched. In busy periods, lead times for these products may be extended. We thank you for your understanding and remain at your disposal for any further questions or assistance. Yours faithfully The Customer Service Team
G
Gino M.
Rating: 5 out of 5
following a purchase from 17/11/2024
TOP
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
T
Tineke R.
Rating: 4 out of 5
following a purchase from 05/12/2024
It took a while for me to receive the order but customer service responded nicely and immediately. After that, the order arrived quickly.
Translated reviews
P
patrick G.
Rating: 4 out of 5
following a purchase from 28/11/2024
Despite my 1st incomplete delivery (1 parcel out of 2), I am satisfied with your site thanks to your communication concerning my 2nd parcel which I have just received. I also like the large catalog of 12th motorcycle models. Keep up the good work!
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our communication and that you have finally received your 2nd parcel. We also appreciate your feedback on our 12th motorcycle model catalog, and will continue to offer you a wide selection of products. Thank you for your patience and trust, and see you soon for your next orders!
P
Pierre S.
Rating: 3 out of 5
following a purchase from 05/12/2024
Very difficult to exchange a defective product
Translated reviews
Response from 1001hobbies
We are sorry to hear that you have encountered difficulties in exchanging a faulty product. We understand that this can be frustrating and apologize for the inconvenience. We will pass on your feedback to our team to improve this process. Please do not hesitate to contact us directly for any assistance, we will do our best to resolve the situation quickly.
J
Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
Translated reviews
Response from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
M
michel C.
Rating: 5 out of 5
following a purchase from 10/12/2024
wide choice good order tracking
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
C
Christopher R.
Rating: 5 out of 5
following a purchase from 02/12/2024
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Roger F.
Rating: 5 out of 5
following a purchase from 29/11/2024
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
C
Christine T.
Rating: 3 out of 5
following a purchase from 03/12/2024
For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that the product meets your expectations, but we regret the delay in delivery and the need for a complaint. We are working to improve our delivery times to avoid this kind of inconvenience. Thank you for your patience and understanding.
S
Solange L.
Rating: 4 out of 5
following a purchase from 28/10/2024
Quickly ordered and delivered.Just a shame that stickers are put on the anime figure box.... a disaster for collectors. It can be gotten off after a lot of effort, but of course you can see it
Translated reviews
F
Frank H.
Rating: 1 out of 5
following a purchase from 08/12/2024
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
Translated reviews
R
Rocco P.
Rating: 1 out of 5
following a purchase from 04/12/2024
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
Translated reviews
Response from 1001hobbies
Hello Mr. Panaia, We sincerely regret this review and apologize for this incident. The product GUNZE B523 MR. SUPER CLEAR UV CUT FLAT SPRAY (170 Ml) was unfortunately no longer available and could not be restocked in time. In order not to delay the delivery of your order, we shipped your Funko immediately. The refund for the two paint cans was requested on 12/23/2024 at 11:31 a.m. and, after verification by our financial department, was made on 12/27/2024 to your PayPal account, in accordance with the initial payment. We thank you for your patience and remain at your disposal should you have any further questions. Sincerely, The Customer Service Team
D
dennie K.
Rating: 4 out of 5
following a purchase from 13/12/2024
everything went well came on the day of delivery date only improvement is it was only in bubble plastic and could easily see through what the product was in a box with bubble plastic would be a better option
Translated reviews
We use cookies for audience measurement and improving user experience.
English 