1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
everything without problems, delivery as ordered, gladly again, would have liked to give 5 stars, but somewhat long delivery time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Ilídio D.
Rating: 5 out of 5
following a purchase from 06/01/2025
Bom preço e entrega super rápida.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Paul B.
Rating: 4 out of 5
following a purchase from 20/12/2024
Postage can be a bit high but over all good range of products
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Paul Henri G.
Rating: 4 out of 5
following a purchase from 25/12/2024
Clear site navigation. Wide choice of models and accessories to show them off.
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Michael D.
Rating: 5 out of 5
following a purchase from 17/12/2024
Clear homepage. Wide range of products. Reliable and fast shipping. Fair prices.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Norbert L.
Rating: 4 out of 5
following a purchase from 18/12/2024
Long delivery time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Nina J.
Rating: 5 out of 5
following a purchase from 15/12/2024
Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Valérie B.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect and very fast
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Pascal D.
Rating: 5 out of 5
following a purchase from 10/12/2024
a store that can meet our demands is becoming increasingly rare!!!
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Isabelle D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Easy to access and find the product you're looking for
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Johan G.
Rating: 5 out of 5
following a purchase from 08/12/2024
Excellent delivery
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Jean-Claude M.
Rating: 5 out of 5
following a purchase from 26/12/2024
Compliant order, good staff responsiveness and fast delivery.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 12/12/2024
Not bad at all
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Jean-Yves T.
Rating: 5 out of 5
following a purchase from 02/01/2025
Never disappointed
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Jean-François F.
Rating: 4 out of 5
following a purchase from 30/12/2024
The site's navigation can be improved, but the service is fast and reliable.
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Laurent B.
Rating: 5 out of 5
following a purchase from 01/01/2025
large selection, reasonable price, fast shipping!
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Brigitte B.
Rating: 1 out of 5
following a purchase from 08/01/2025
Not clear enough
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Response from 1001hobbies
Hello, Please let us know if there are any points you feel are unclear. Sincerely, Laure
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Christian B.
Rating: 5 out of 5
following a purchase from 22/12/2024
Top on time
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Andrea U.
Rating: 5 out of 5
following a purchase from 07/01/2025
Everything perfect. Quick shipment.
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Jose V.
Rating: 4 out of 5
following a purchase from 30/12/2024
ok so far so good
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Concepción M.
Rating: 5 out of 5
following a purchase from 01/01/2025
Good product
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Felipe M.
Rating: 5 out of 5
following a purchase from 17/12/2024
Page very easy Good communication Fast delivery
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Patrick M.
Rating: 1 out of 5
following a purchase from 17/12/2024
Refusal to take back faulty product
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Response from 1001hobbies
Hello Mr Mougenot, We sincerely regret your opinion and apologize for this incident. We would like to point out that you contacted our customer service department on January 6 at 1:58 pm to express your dissatisfaction with the missing part (the wood glue) and the difficulty in understanding the instructions. As soon as we received your message, we offered to return the model. However, you informed us that you had already started assembling it. Under these conditions, and in accordance with our general terms of sale, we are unfortunately unable to accept the return of a model that has already been opened. We remain available for any other request. Best regards, 1001hobbies
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Cristina O.
Rating: 2 out of 5
following a purchase from 06/12/2024
I ordered 2 products and I only received one, I sent them an email and they did not answer me.
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Margje V.
Rating: 5 out of 5
following a purchase from 09/12/2024
Product delivery was during a busy time. Delivery time was therefore not as first indicated. I had been informed that it was delivered faster. Fortunately, it all worked out because a friend was able to pick up the destination.
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Philippe B.
Rating: 1 out of 5
following a purchase from 01/12/2024
Poor packaging, 2 models broken, soap not used.
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Response from 1001hobbies
Hello, We apologize for this incident. We invite you to reply to the e-mail sent on 23/12/2024, which we have also resent today. You can send photos of this model to [email protected]. Sincerely, 1001hobbies
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Christelle N.
Rating: 5 out of 5
following a purchase from 28/11/2024
Excellent site, quality products, well protected order
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Jocelyne D.
Rating: 5 out of 5
following a purchase from 08/12/2024
super satisfied
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Alessandro D.
Rating: 5 out of 5
following a purchase from 01/12/2024
on time shipment and excellent delivery
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Sara B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Andrea M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Miniatures with excellent detail, shipped on time as expected. Thank you
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Shanone M.
Rating: 1 out of 5
following a purchase from 14/12/2024
2 mails were sent without any response except to tell me that my file is pending. I never received my package knowing that the relay point gave it to someone else and nobody seems to care about the problem.
So my first and last order with you.
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Response from 1001hobbies
Hello, Customer Service will contact you today. Best regards, 1001HOBBIES
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Jean Paul N.
Rating: 5 out of 5
following a purchase from 20/12/2024
fine
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Miguel M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Everything is perfect. From placing the order through the page, tracking it and delivery in perfect condition. Very professional.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Margarita L.
Rating: 2 out of 5
following a purchase from 01/01/2025
I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.
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José Luis B.
Rating: 3 out of 5
following a purchase from 01/01/2025
Overall pretty good but prices a bit high and delivery too many days.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Elisabeth E.
Rating: 5 out of 5
following a purchase from 29/12/2024
Product as described and received promptly thank you!
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Andreas R.
Rating: 5 out of 5
following a purchase from 11/12/2024
Top reliable and fast!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Alberto Z.
Rating: 4 out of 5
following a purchase from 20/12/2024
The model is very detailed, but it is all plastic and weighs nothing.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Susanne F.
Rating: 5 out of 5
following a purchase from 25/12/2024
Everything perfect!!!!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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