1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
It seemed to me that I'd ordered a model to be built and not one already made. A little disappointed, I must admit.
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Response from 1001hobbies
We are sorry to hear that your order did not meet your expectations. If you have any questions about your product or would like to discuss this situation, please do not hesitate to contact us at [email protected]. We're here to help and provide you with the best possible solution.
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rik D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Everything went correctly
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John V.
Rating: 2 out of 5
following a purchase from 01/12/2024
Upon opening 1 of the boxes that were sealed, 1 part was missing from the sprue, also loose in the box it did not appear to be present. This means I cannot build this model because it is crucial in this model/
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Nathalie D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast, efficient, conforms to order, and very professional shipment tracking. Would recommend.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went as quickly and smoothly as you expected. See you soon for new orders, and thank you for your recommendation!
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Andrea D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Excellent
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Laurent L.
Rating: 5 out of 5
following a purchase from 09/12/2024
I've been a customer for several years now, and I've never found myself in a complicated situation... on the contrary, the service has been meticulous. Bravo
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Response from 1001hobbies
Thank you very much for your loyalty and your excellent feedback! We're delighted to be able to offer you a service that lives up to your expectations. See you soon for new orders, and thank you again for your confidence!
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Mieke B.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast correct shipping.
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Bernard D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Nothing to complain about, parcel arrived in good condition and on time. Merry Christmas!
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Response from 1001hobbies
Thank you so much for your feedback and good wishes! We are delighted that everything went well. Merry Christmas to you too and see you soon for new orders!
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Gabriele B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Quick delivery, accurate service
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Elisabeth F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Parcel delivered very quickly and in good condition kept informed of delivery progress
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that you were well informed of its progress. See you soon for new orders!
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Laurence J.
Rating: 5 out of 5
following a purchase from 10/12/2024
the site is clear. I found what I was looking for very quickly. Package very well packed. Deadline met.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that navigating our site was easy and that your parcel was well packaged and delivered on time. See you soon for new orders!
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Eric M.
Rating: 5 out of 5
following a purchase from 19/11/2024
Easy to find
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Response from 1001hobbies
Thank you for your feedback! We're delighted that navigating our site was easy for you. See you soon for new orders!
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Gary W.
Rating: 5 out of 5
following a purchase from 21/11/2024
Straight forward order delivery was prompt and product great
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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John L.
Rating: 3 out of 5
following a purchase from 08/12/2024
expected a kit got only the decals
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Cyril B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast service, several orders placed, never disappointed.
Lots of choice, fast shipping
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're satisfied with our fast service and wide selection. See you soon for new orders, and thank you for your loyalty!
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Sandrine D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Arrived quickly. The products are of good quality
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that delivery was quick and that you were satisfied with the quality of the products. See you soon for new orders!
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jocelyne D.
Rating: 4 out of 5
following a purchase from 06/12/2024
Why, I simply find the shipping costs a little high for delivery to a relay point.
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Response from 1001hobbies
Thank you for your feedback! We understand your point of view regarding shipping costs. We strive to offer delivery options that guarantee the quality and security of our shipments, but we take your feedback into account so that we can continue to improve our services. If you have any further questions or suggestions, please let us know!
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Emmanuel M.
Rating: 3 out of 5
following a purchase from 27/11/2024
Very nice product, a little expensive and a little long in coming. But very satisfied with my purchase all the same. Maybe I'll come back to you? But as usual I'll look at several other sellers before you do. I think the price of this model with delivery is around 250€. Have a nice weekend.
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Response from 1001hobbies
Thank you very much for your detailed feedback! We are delighted that you are happy with your purchase, despite the price and delivery time. We completely understand that you are comparing before finalizing your purchases and we appreciate that you are considering coming back to us. Please feel free to browse our offers and promotions to find products that meet your expectations. Happy Holidays!
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JORGE B.
Rating: 4 out of 5
following a purchase from 25/09/2024
Good disposition for delivery time and item condition
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are satisfied with the delivery time and the condition of the item. If you need anything else, feel free to contact us, we hope to see you again soon!
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leonardo B.
Rating: 4 out of 5
following a purchase from 05/11/2024
Excellent seller recommended
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Chresten B.
Rating: 5 out of 5
following a purchase from 30/11/2024
Nothing to complain about, seems to care about his customers!
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Response from 1001hobbies
Thank you very much for your feedback! We do our best to always meet your expectations. See you soon for new orders!
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Jasmina D.
Rating: 5 out of 5
following a purchase from 08/11/2024
All OK
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Ute V.
Rating: 4 out of 5
following a purchase from 19/11/2024
Long delivery time, a second ordered book has not yet arrived, but ordering is easy and good offers. Friendly approach to customers. Thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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olivier R.
Rating: 5 out of 5
following a purchase from 10/12/2024
The site is easy to navigate. A very friendly welcome on the phone and very nice figurines to paint.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you enjoyed browsing our site and that you appreciated our friendly telephone service. Happy painting with your figurines, and see you soon for new orders!
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 25/11/2024
Very good service Very professional
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our service has met your expectations. See you soon for new orders!
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Patrice L.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good product, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the product and delivery met your expectations. See you soon for new orders!
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Antonio J. C.
Rating: 3 out of 5
following a purchase from 30/11/2024
Very expensive products and delay in delivery
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Response from 1001hobbies
Thank you for your comments. We are sorry to hear that you found the products to be expensive and that delivery took longer than expected. We strive to offer competitive prices and to constantly improve our delivery times.
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Yves L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Super, as expected and delivered as agreed. Thank you very much. When will this model be available in 1/12, that would be great!
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that your order met your expectations. Regarding the 1/12 model, we'll take note of your suggestion and add it to our future requests! See you soon for new orders!
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Thierry A.
Rating: 5 out of 5
following a purchase from 26/11/2024
Perfect as always
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect for you. See you soon for new orders!
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nut N.
Rating: 2 out of 5
following a purchase from 24/11/2024
For a simple order, it all takes a long time. Also too little info on when to ship
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Marco B.
Rating: 5 out of 5
following a purchase from 08/11/2024
The product was according to 'orders , packaged perfect and full of notions for assembly
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Agnes L.
Rating: 3 out of 5
following a purchase from 27/11/2024
Let's start with the positive: the order arrived on time. Then let's come to the negative point, the paint was hardened and therefore unusable, 6 colors were provided for the model but only 4 were in the box, some parts were broken or undone, as if the box had already been unpacked ....
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Response from 1001hobbies
Thank you for your feedback! We're glad your order arrived on time. However, we are sorry for the problems you encountered with the paint and the missing or damaged parts.
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Bernard A.
Rating: 5 out of 5
following a purchase from 06/12/2024
Excellent
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Response from 1001hobbies
Thank you very much! We're delighted that everything lived up to your expectations. See you soon for new orders!
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Robert G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast shipping ...Careful shipping ....
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that the shipment was fast and careful. See you soon for new orders!
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Laurent G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very good and lots of choice
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like our wide range of products. See you soon for new discoveries!
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Stéphane V.
Rating: 4 out of 5
following a purchase from 19/11/2024
I bought tamiya paint pots ... nothing to say about the site's service. On the other hand, the manufacturer has found nothing better than to stick labels on the color reference ... so impossible to distinguish one gray from another gray. Not very clever on tamiya's part and 1001 hobbies should react.
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Response from 1001hobbies
Thank you for your detailed feedback! We understand your frustration regarding the labels stuck on the color references. We have already made a request to Tamiya on this subject, but unfortunately have not received a positive response. We will continue to monitor this situation and keep you informed if we receive a solution.
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Iñaki C.
Rating: 4 out of 5
following a purchase from 18/11/2024
Very fast shipment, everything correct
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Response from 1001hobbies
Thank you for your review! We are glad to hear that the shipment was fast and everything arrived correctly. If you need anything else in the future, don't hesitate to contact us, see you next time!
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mario davide S.
Rating: 1 out of 5
following a purchase from 15/10/2024
I did NOT receive part of the order for anything else paid for!!!
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Patrick V.
Rating: 5 out of 5
following a purchase from 01/12/2024
Good choice of models. THANK YOU;
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Response from 1001hobbies
Thank you very much! We're delighted you like our selection of models. See you soon for new orders!
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Frédéric L.
Rating: 5 out of 5
following a purchase from 02/12/2024
Fast shipping and tracking info provided, very good
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Response from 1001hobbies
Thank you for your feedback! We're glad you were happy with the fast shipping and tracking information. See you soon for new orders!
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