1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Thank you very much!!! We are happy that you are satisfied. See you soon for more purchases!
K
Klaus P.
Rating: 4 out of 5
following a purchase from 14/10/2024
Everything is fine.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that everything was to your satisfaction. See you next time!
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Eric B.
Rating: 5 out of 5
following a purchase from 08/11/2024
The site is clear and clean, my purchase went very well, fast and careful delivery, everything is perfect. Many thanks for the service :-)
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted to hear that your purchasing experience, as well as the delivery, were to your complete satisfaction. Don't hesitate to come back to us for your future needs; it will always be a pleasure to serve you!
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maria jesus C.
Rating: 3 out of 5
following a purchase from 22/10/2024
In principle, and except for the fact that they sent me the wrong product, I am happy. We will see how the return and exchange for the product I paid for will be executed.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you received the wrong product. We assure you that we will do our best to resolve this issue as quickly as possible. We appreciate your patience and look forward to resolving it to your satisfaction.
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Flavio R.
Rating: 5 out of 5
following a purchase from 23/10/2024
Impeccable service, quick and well done site, shipping on time. Perfect product. Nothing to say, 5 full stars! Bravo
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Response from 1001hobbies
Thank you so much for your great feedback! We are really happy that you had such a good experience with our site and service. Your satisfaction is our priority, and we are grateful for your support. See you soon for your next purchases!
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Fausto I.
Rating: 5 out of 5
following a purchase from 22/10/2024
I found myself very well . I found everything I was looking for
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Response from 1001hobbies
Thank you so much for your feedback! We are glad you found everything you were looking for. Please come back and visit us again soon!
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gilles M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Perfect, nothing to complain about.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are happy that everything went well. See you soon for your next order!
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Jan S.
Rating: 5 out of 5
following a purchase from 03/11/2024
A very good online store with a very large selection and good prices.
Ordering and delivery completely uncomplicated so very good.
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the selection, the prices and the ordering and delivery process. We hope to welcome you back as a customer soon!
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Fabrizio R.
Rating: 5 out of 5
following a purchase from 03/11/2024
Impeccable on everything
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Response from 1001hobbies
Thank you for your comment! We are happy to hear that you were satisfied. See you next time!
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Bernard M.
Rating: 5 out of 5
following a purchase from 15/11/2024
well
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Michel L.
Rating: 4 out of 5
following a purchase from 11/11/2024
Shipment a little longer than competitors: obviously they don't have much stock.
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Response from 1001hobbies
We apologize for the longer-than-expected delay. We understand that this can be frustrating. We are constantly working to improve our delivery times and inventory management. Thank you for your patience and understanding. Please do not hesitate to contact us if you have any questions or specific requirements regarding your order.
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Hub R.
Rating: 3 out of 5
following a purchase from 11/11/2024
site,ok .packaging for the article it contained, worthless more attention to this please.rest good.
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Response from 1001hobbies
Thank you for your feedback. We are pleased that you are happy with the site and the product, but we note your comment about the packaging. We apologize for this experience and will take steps to improve the quality of packaging to ensure that all items arrive in the best possible condition. Thank you for your understanding and constructive feedback.
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Pierre S.
Rating: 3 out of 5
following a purchase from 16/10/2024
It's hard to get a product exchanged.
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Response from 1001hobbies
We are sorry that you have encountered difficulties in exchanging a product. Your satisfaction is important to us, and we are committed to facilitating this process. Please do not hesitate to contact us again, and we will do our best to resolve the problem quickly.
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Jean-Yves G.
Rating: 5 out of 5
following a purchase from 14/11/2024
Excellent customer relations: Thanks to the person who contacted me by phone to offer me 2 free shipments, as one of the products was likely to arrive later (my fault, I hadn't read the message when ordering). In the end, they offered to replace the missing product with one that was a few euros more expensive, for the original price! 1001 hobbies is now at the top of my suppliers list, and I'm already planning my next order.
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Response from 1001hobbies
Thank you very much for your review! We are delighted that your experience was positive and that our customer service was able to meet your expectations. We do our utmost to ensure that every order goes smoothly. See you soon for your next order!
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ESTEBAN B.
Rating: 4 out of 5
following a purchase from 12/11/2024
in general, everything is fine
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Response from 1001hobbies
Thank you for your comments. We are glad that everything went well overall. If you need anything for a future order, please don't hesitate to contact us!
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juan M.
Rating: 5 out of 5
following a purchase from 16/11/2024
More expensive than other sites, but models not found everywhere, otherwise received on time, well packaged, perfect.
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Response from 1001hobbies
Thank you for your feedback! We do our best to offer a unique selection and quality service. Don't hesitate to come back for your next purchases!
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fernanda F.
Rating: 5 out of 5
following a purchase from 09/11/2024
everything arrived well and fast my rating is very good.
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Response from 1001hobbies
Thank you very much for your positive feedback ! We are glad to know that everything arrived well and quickly. We hope to see you again very soon pour de nouvelles commandes !
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gilbert P.
Rating: 5 out of 5
following a purchase from 12/11/2024
it's very good
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Response from 1001hobbies
Thank you very much for your positive review! Don't hesitate to come back if you need anything. See you soon!
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marco H.
Rating: 4 out of 5
following a purchase from 25/10/2024
Fine
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Response from 1001hobbies
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O V.
Rating: 2 out of 5
following a purchase from 13/10/2024
Received one item after three weeks. Second item Citroen 2 cv Charleston not available and also not supplemented After weeks message from France:Available again or return the cost price I chose the latter and received money back.Meanwhile bought the intended item elsewhere.Email and Phone in the Netherlands not reachable.Bad business Pity .
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Response from 1001hobbies
Thank you very much for your feedback. We are sorry to hear that you had this bad experience with your order. We fully understand your frustration with the incomplete delivery and difficulties in obtaining information. Our apologies for the inconvenience. We will take your feedback on board to improve our service in the future. Thank you for taking the time to share your feedback.
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Tom N.
Rating: 4 out of 5
following a purchase from 13/10/2024
The delivery took longer than expected and my address was not given correctly but the support was able to solve the problem in time and the package arrived undamaged so everything was great except for the delivery time.
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Response from 1001hobbies
I am sorry to hear that there was a delay in delivery and an address error. However, I am pleased that the support team was able to solve the problem quickly and that the parcel arrived undamaged. We will continue to work on improving delivery times. Thank you for your understanding and patience!
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Efflam M.
Rating: 4 out of 5
following a purchase from 16/11/2024
Quite satisfied!
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied. If you have any suggestions or questions, please let us know. We hope to see you soon!
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Franck D.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very serious and professional site. Large selection of items
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you're satisfied with our site. Don't hesitate to come back for future purchases, we're always happy to help.
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CHARTIER F.
Rating: 1 out of 5
following a purchase from 20/11/2024
Good evening, I ordered a 1/10 Ferrari Tamiya body and I received something else, a game box.
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Response from 1001hobbies
We apologize for the inconvenience concerning your order. It seems that there was a preparation error. We will do our best to resolve this quickly and send you the correct body. Thank you for your patience and understanding.
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lilia M.
Rating: 1 out of 5
following a purchase from 11/11/2024
The package was open
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Response from 1001hobbies
We're sorry to hear that your package arrived open. This does not reflect the quality of service we strive to provide.
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chantal G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good! Very friendly delivery person
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Response from 1001hobbies
Thank you for your positive review! We are delighted that the delivery went well and that the service lived up to your expectations. See you soon for new orders!
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Guillaume D.
Rating: 5 out of 5
following a purchase from 21/11/2024
Impeccable Bonne continuation!
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Response from 1001hobbies
Thank you very much for your positive feedback! We wish you all the best for the future and look forward to serving you again soon!
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Philip B.
Rating: 5 out of 5
following a purchase from 12/11/2024
Satisfied with fast delivery and sturdy packaging !
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Response from 1001hobbies
Thank you for your review! Glad to hear you're pleased with the quick delivery and sturdy packaging. We do our best to provide the best service possible!
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Paul D.
Rating: 3 out of 5
following a purchase from 21/10/2024
Website is fine
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Response from 1001hobbies
Thank you so much for your feedback! We're glad you love the website. If you have any suggestions or need help, feel free to let us know!
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Ece D.
Rating: 5 out of 5
following a purchase from 03/11/2024
Quality product!
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied with the quality of the product. If you need anything else, feel free to reach out!
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Sergio T.
Rating: 5 out of 5
following a purchase from 07/11/2024
What to say quick delivery , product as ordered all very well.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are glad that everything lived up to expectations. See you soon for new purchases!
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Felipe V.
Rating: 1 out of 5
following a purchase from 28/08/2024
PLEASE DO NOT BUY HERE! My experience was disastrous, please do not buy here, they have terrible customer service and do not allow you to cancel orders. My order took months to arrive. when I tried to contact them by phone to ask for updates on my order they asked me to be patient as we had a mutual commitment, after weeks of not knowing anything I tried to cancel my order due to this situation and my calls went unanswered and my emails took almost a week to be answered. They would not let me cancel my order and sent me a very poorly packaged package with damage to the product boxes.
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Response from 1001hobbies
We are really sorry to hear about your negative experience. We understand how frustrating it must be when there are delays. We take your feedback seriously and will look into the issues you have raised to improve our service.
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Georges G.
Rating: 5 out of 5
following a purchase from 17/11/2024
delivered on time. Undamaged parcel. Perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order was delivered on time and in perfect condition. We look forward to serving you again!
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good site with a multitude of references to please or please yourself, well packaged product and delivery within a reasonable time. I HIGHLY RECOMMEND
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you liked the variety of our references, the quality of the packaging and the delivery times. Your recommendation is our best reward. See you soon for new pleasures!
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Simon B.
Rating: 2 out of 5
following a purchase from 30/10/2024
When ordering, I always check if there's stock so as not to be bothered by third parties, otherwise I don't order. This time I've been taken for a ride, you only buy and sell, it's a real shame.
Thanks anyway, but it's far from square.
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Response from 1001hobbies
We are sorry for this experience although we do our best to indicate availability in real time. We take your comment to heart and will increase our transparency in this area. Thank you for your feedback, it helps us to improve.
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Philippe D.
Rating: 2 out of 5
following a purchase from 29/10/2024
Another order that takes over a month to arrive...
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Response from 1001hobbies
We apologize for the excessive delay. We understand how frustrating this can be and will analyze your order to identify the causes of the delay. Please do not hesitate to contact our customer service team for any updates or assistance. We are doing our best to improve our logistics and thank you for your patience.
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bruno F.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect
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Response from 1001hobbies
Thank you for your positive feedback!
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DENIS R.
Rating: 5 out of 5
following a purchase from 09/11/2024
It is not the first order I make, always on time and everything in order congratulations
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Response from 1001hobbies
Thank you for your trust and compliments! We are happy to know that you continue to choose our services with satisfaction. See you soon for your next order!
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Jan A.
Rating: 5 out of 5
following a purchase from 28/10/2024
Ordered this way and delivered quickly
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Response from 1001hobbies
Thank you for your feedback! We are glad that the order was delivered quickly and without any problems. See you soon for another shopping experience!
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Abdelilah K.
Rating: 1 out of 5
following a purchase from 28/10/2024
Very long delay!!! Very bad, delivery of an incomplete package thank you for proceeding to my refund of the other part thank you
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Response from 1001hobbies
We apologize for the inconvenience concerning your order. We have forwarded your refund request to the appropriate department for processing as soon as possible. You will receive a confirmation as soon as this is done. Thank you for your patience.
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