Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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M
Milan C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very good top
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Response from 1001hobbies
Thank you!!! Great to hear that everything is top notch! Until next time!
F
François B.
Rating: 4 out of 5
following a purchase from 10/10/2024
Delivery times are not always respected and yet we pay transport costs according to the dates announced.
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Response from 1001hobbies
Thank you for your feedback. We understand your frustration and apologize for any inconvenience related to delivery times. We make every effort to meet deadlines, but there may be unforeseen circumstances that affect delivery. We will pass on this information to improve our service. Your experience is important to us, and we appreciate your patience. If you have any further questions or require assistance, please do not hesitate to contact us.
D
Daniel S.
Rating: 5 out of 5
following a purchase from 07/10/2024
Beautifully pre-colored BMW HP4 race by Meng. Easy to build with screws and snap together parts. Perfect delivery.
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Response from 1001hobbies
Thank you for your great feedback! We're glad you're happy with Meng's BMW HP4 Race and that the build was so easy. Glad to hear that the delivery was perfect! Have fun with your model! ️
R
Ralf M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Unfortunately, delivery was impossible and the parcel was forcibly stuffed into the letterbox and damaged.
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Response from 1001hobbies
We are sorry to hear that the delivery did not go as expected and that the parcel was damaged. Of course, this is not the service we want to offer. Please contact us so that we can find a solution. We will do everything we can to fix the problem quickly!
A
Alain B.
Rating: 5 out of 5
following a purchase from 04/11/2024
Plenty of choice; good delivery times; good A.B. products.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that the variety of our products and our delivery times have met your expectations. Please don't hesitate to come back to us if you have any further queries! We hope to see you soon!
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Sylvette B.
Rating: 4 out of 5
following a purchase from 24/10/2024
More detailed opinion on the contents of the boxes. The model will be very expensive
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Response from 1001hobbies
Thank you for your feedback! We understand that the price of some models may seem high, especially for models requiring several accessories or additions. Your suggestions for a more detailed description of the contents are valuable and will enable us to improve our customers' experience. If you have any questions about our products, please do not hesitate to contact us!
M
martin V.
Rating: 1 out of 5
following a purchase from 14/10/2024
Still waiting on my 11-10-2024 order sended mails via youre website no response called 30-10-2024 promised me i get it on 6-11-2024 still nothing its 8-11-2024 this is not how you treat youre customers
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Response from 1001hobbies
We sincerely apologize for the delay and the frustration this has caused. . Please rest assured we are looking into your order with the utmost urgency. Thank you for your patience, and we will make sure this is resolved promptly!
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Jeffery H.
Rating: 5 out of 5
following a purchase from 24/10/2024
Great Seller!
Response from 1001hobbies
Thank you so much! We really appreciate your kind words and are glad to have earned your trust. Looking forward to your next visit!
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Angelique C.
Rating: 4 out of 5
following a purchase from 03/11/2024
I haven't used it yet, but it looks fine to me.
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Response from 1001hobbies
Thank you for your message! Don't hesitate to share your opinion with us once you've tested the product. See you soon and enjoy your discovery!
A
alain V.
Rating: 5 out of 5
following a purchase from 11/10/2024
Very good delivery times and products
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Response from 1001hobbies
Thank you for your positive feedback! I'm glad you were satisfied with the delivery times and the products. See you soon!
J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 02/10/2024
Models well received and my display cases in good condition.
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Response from 1001hobbies
Thanks for your feedback! Glad to hear that the models and showcases arrived in perfect condition. Enjoy and see you soon for your next projects! ️
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Eric B.
Rating: 5 out of 5
following a purchase from 01/10/2024
Several orders made, always received on time.
I am happy with this site, I recommend it 100/100.
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Response from 1001hobbies
Thank you for your loyalty and enthusiastic recommendation! We're delighted that you're satisfied with our delivery times and service with every order. See you soon for new experiences on our site!
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Eric B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Quality site that I highly recommend. Fast and careful shipping. Very fair prices.
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Response from 1001hobbies
Thank you so much for your positive comment! We are happy that you had a good experience with us. We will continue to strive to always offer you the best!
J
John W.
Rating: 4 out of 5
following a purchase from 01/10/2024
Could of used better tracking. Overall not bad. Package was slightly crushed. It wasn't shipper fault. It was USPS issue.
Response from 1001hobbies
Thank you for the feedback! We’re glad the overall experience was positive, though we’ll definitely look into ways to improve tracking for smoother updates. Sorry to hear about the packaging mishap with USPS – we’ll keep striving to make sure your orders arrive safely. Looking forward to serving you again!
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Marco G.
Rating: 5 out of 5
following a purchase from 27/10/2024
Fast shipping, original products, recommended
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Response from 1001hobbies
Thank you for your positive feedback! We are happy that you received the products on time and that everything was satisfactory. We look forward to serving you again!
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Enzo P.
Rating: 5 out of 5
following a purchase from 02/08/2024
Accurate detailing
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Response from 1001hobbies
Grazie mille per il feedback! Siamo lieti di sapere che ha trovato tutto dettagliato e preciso. A presto per la prossima esperienza!
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Henri R.
Rating: 5 out of 5
following a purchase from 15/10/2024
Availability, speed of reaction, wide range of products, European company...that listens!
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to know that our responsiveness, wide product selection and European presence have met your expectations. It's a pleasure to work with you! We hope to see you soon!
A
Alain S.
Rating: 5 out of 5
following a purchase from 29/10/2024
Top of the top choice of products order and deliveries on time or even earlier. Everything was perfect
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Response from 1001hobbies
Thank you for your excellent feedback! We're delighted that you found what you were looking for in our products, and that everything went perfectly with the order and delivery. Enjoy your purchases, and see you soon for a new order!
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Simone T.
Rating: 5 out of 5
following a purchase from 24/10/2024
Fantastic product, fast delivery. Everything within expectations, even more
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Response from 1001hobbies
Thank you so much for your positive feedback! We are happy that the product exceeded your expectations and the delivery was fast. We look forward to serving you again!
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Roberto S.
Rating: 4 out of 5
following a purchase from 30/10/2024
ONE PRODUCT WAS GOOD AND ONE WAS NOT SO GOOD
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Response from 1001hobbies
Thank you for your feedback! We are glad that one product was satisfactory. We apologize if the other did not meet your expectations. If you need assistance or would like to talk about the product, we are here to help!
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pierre B.
Rating: 5 out of 5
following a purchase from 30/10/2024
Very good service fast and careful delivery
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Response from 1001hobbies
Thank you very much for your positive review! We are delighted that the delivery was quick and careful. See you soon for new shopping experiences!
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Didier R.
Rating: 5 out of 5
following a purchase from 31/10/2024
Fast, accurate delivery
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that delivery was quick and met your expectations. See you soon for your next orders!
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JOAQUIN Z.
Rating: 5 out of 5
following a purchase from 29/10/2024
EVERYTHING PERFECT, THEY ARE FAST AND RELIABLE
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything was perfect, we hope to see you again soon!
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Paul H.
Rating: 1 out of 5
following a purchase from 06/10/2024
The order is ( decals set) has been in transit for a month and only shipped after a second email from me. Then it also turns out that they delivered the wrong decals
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Response from 1001hobbies
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to experience delays and receive the wrong stickers. We thank you for your patience and hope to resolve this issue soon!
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Eric G.
Rating: 5 out of 5
following a purchase from 23/10/2024
Nothing to say, parcel received on time and tracked every day.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that everything went well with the delivery and follow-up. Do not hesitate to come back for your next orders!
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Eric M.
Rating: 4 out of 5
following a purchase from 01/10/2024
order conforms, received J24
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Response from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived in good condition. Please do not hesitate to come back to us if you have any further questions or needs. We hope to see you soon!
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Eric M.
Rating: 5 out of 5
following a purchase from 07/10/2024
dispatched within 15 days, as requested
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was made on time and that the product meets your expectations. If you have any further requests or questions, please don't hesitate to contact us!
C
Christelle M.
Rating: 5 out of 5
following a purchase from 12/10/2024
Quick and easy ordering and tracking
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order went well and that the follow-up met your expectations. See you soon for your next orders!
C
Corinne R.
Rating: 3 out of 5
following a purchase from 09/10/2024
Order placed in July 2024 for 2 items, only 1 received in October and the other to be received later... The item received is of good quality but as I have not yet received the second I cannot give a good mark: my account has been debited for several months!
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Response from 1001hobbies
Thank you for sharing your experience with us. We fully understand your frustration with the delay and early debit, and apologize for the inconvenience. Please be assured that we are closely monitoring the shipment of your second item and will get it to you as soon as possible. Please do not hesitate to contact us with any questions you may have, and we will be happy to assist you.
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Jean-eric R.
Rating: 5 out of 5
following a purchase from 31/10/2024
Good and as ordered
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your order met your expectations. We look forward to serving you again!
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LIONEL C.
Rating: 5 out of 5
following a purchase from 23/10/2024
On the shipment nothing to say about the product I made a claim on the quality
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Response from 1001hobbies
Thank you for your honest feedback! We're glad the shipment was up to scratch, and sorry for the quality issue. Your complaint has been taken into account.
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laurent V.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fine
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Response from 1001hobbies
Thanks for your feedback!
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Arjan K.
Rating: 4 out of 5
following a purchase from 09/10/2024
The website is fine
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Response from 1001hobbies
Thank you for your positive feedback! Glad to hear you're happy with the website. If you need help with anything, feel free to let us know. Have fun shopping!
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Alexandre E.
Rating: 5 out of 5
following a purchase from 09/10/2024
Fast and beautiful package.childhood is back! I will be able to make beautiful Diorama!
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We're delighted that your order has taken you back to your childhood memories and inspired you to create some wonderful dioramas! Please feel free to share your creations, and we look forward to seeing you soon for more exciting projects!
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Gianluca S.
Rating: 4 out of 5
following a purchase from 22/10/2024
Everything arrived well packed.I had to wait for them to source the material,luckily it was three items.All good
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Response from 1001hobbies
Thank you for your review! We are happy that everything arrived well and well packaged. We apologize for the wait in getting the materials, but we're glad everything turned out well in the end! We look forward to your next purchases!
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PARTRICK S.
Rating: 5 out of 5
following a purchase from 30/10/2024
Delivery on time
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery time was respected! See you soon for your next orders!
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Fabienne P.
Rating: 3 out of 5
following a purchase from 20/10/2024
Too many e-mails
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Response from 1001hobbies
Thank you for your feedback! We understand that the frequency of e-mails may be too high. We will take your comment into account to adjust our mailings. Please let us know if you have any other suggestions!
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Patrick U.
Rating: 5 out of 5
following a purchase from 22/10/2024
Fast delivery of a product that was almost nowhere to be found. Very pleased!
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you were able to find a hard-to-find product and that delivery was prompt. Your satisfaction is our priority and we hope to serve you again soon!
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Pietro S.
Rating: 5 out of 5
following a purchase from 20/10/2024
Shipment on time and packaging appropriate to the contents
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Response from 1001hobbies
Thank you for your feedback! We are glad that the shipment was on time and the packaging was adequate. We hope to see you again soon for your next purchases!
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Guy M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Fine
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Response from 1001hobbies
Thanks for your feedback! I'm glad everything's fine! See you soon!