Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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M
Manfred R.
Rating: 5 out of 5
following a purchase from 17/10/2024
Everything is great!
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Response from 1001hobbies
Thank you very much for your enthusiasm! We are delighted that everything went so well. Your satisfaction motivates us to continue to offer the best possible service. See you soon for your next order!
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Benjamin C.
Rating: 5 out of 5
following a purchase from 20/10/2024
Good product, on time, everything ok
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied with the product and that it arrived on time - all ok! We hope to see you again soon!
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Bruno B.
Rating: 5 out of 5
following a purchase from 22/10/2024
Easy-to-navigate site (even if many photos are missing), good prices, fast delivery.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you find the site easy to navigate and that you like the prices! We'll take your comment about the missing photos into account to improve the experience. See you soon for your next orders!
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Gilles F.
Rating: 5 out of 5
following a purchase from 07/10/2024
Everything is of excellent quality, and shipping is meticulous. Many of the models on this site remind me of my childhood.
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Response from 1001hobbies
Thank you so much for this touching feedback! We're delighted that you've found the quality of our products to be top-notch and that the shipping has been meticulous! It's great that our models bring back fond childhood memories. See you soon for more nostalgic adventures!
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Francis S.
Rating: 5 out of 5
following a purchase from 16/10/2024
Perfect service.
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Response from 1001hobbies
Thank you so much! We're so glad you had perfect service! See you soon for more orders!
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Jean-paul C.
Rating: 5 out of 5
following a purchase from 23/10/2024
fast delivery time. very good, thank you.
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick! See you soon for new orders!
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Jean-Marc L.
Rating: 5 out of 5
following a purchase from 14/10/2024
Order sent on time, and above all the stock status seems to be kept up to date, which is not the case with all the sites! Continue
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that your order was shipped on time and that you appreciate our stock management! We continue to work hard to offer you the best! We hope to see you soon!
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fabrice M.
Rating: 5 out of 5
following a purchase from 04/10/2024
Very fast delivery, top price.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that delivery was quick and that you found our prices top-notch! See you soon for more purchases!
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Peter W.
Rating: 5 out of 5
following a purchase from 02/10/2024
Thank you very much, very nice purchase transaction
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Response from 1001hobbies
Thank you very much for your positive feedback! We are pleased to hear that you found the purchasing process enjoyable. Your satisfaction is our top priority and we hope to welcome you back soon for future purchases!
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Jean-pierre G.
Rating: 5 out of 5
following a purchase from 30/08/2024
Products well represented everything is perfect
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that our products are well represented and that everything is perfect for you! See you soon for your next orders!
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Johann P.
Rating: 2 out of 5
following a purchase from 08/08/2024
I had to wait 8 weeks for my order, only to find that 4 out of 6 products were not delivered. Although delivery was indicated in the order. After several inquiries to the service department, the two products were finally delivered. Service works very well. Goods generally too expensive compared to other suppliers.
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Response from 1001hobbies
We are sorry to hear that you had to wait so long for your order and that not all products were delivered. We understand how frustrating this can be and appreciate your patience. We're glad you were happy with our customer service! ️ We take your feedback on pricing seriously and will work to improve our offering. Thank you for your feedback and we hope we can provide you with a better experience next time!
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Johann P.
Rating: 3 out of 5
following a purchase from 06/10/2024
Unfortunately, it is not clear when delivery will take place. However, if you ask online, you get quick information. Goods too expensive compared to other suppliers.
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Response from 1001hobbies
Thank you for your honest feedback! We understand that the delivery time can sometimes be unclear, but we are pleased that you received quick information. We are constantly working to improve our offer. Your comment about the prices is very valuable to us! We hope to see you again soon and provide you with an even better experience!
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Daniel M.
Rating: 5 out of 5
following a purchase from 09/10/2024
New item, and very well packaged. I was informed at all times of when the package was going to arrive, both on the web and via email.
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Response from 1001hobbies
Thank you for your excellent feedback! We are glad to hear that the item arrived well packed and that you were informed at all times about the delivery. We hope to see you soon for more purchases!
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Christian J.
Rating: 4 out of 5
following a purchase from 19/10/2024
Wide selection, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate our wide selection and fast delivery! See you soon for more purchases!
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Kiran P.
Rating: 5 out of 5
following a purchase from 03/10/2024
They sent me the items in my order that were in stock.
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that you received the items that were in stock. If you need anything else or have any questions, feel free to contact us, we hope to see you soon!
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Marco E.
Rating: 5 out of 5
following a purchase from 13/10/2024
good quality everything was fine and on time
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Response from 1001hobbies
Awesome to hear! We're thrilled that everything arrived on time and met your quality expectations. Your satisfaction is our priority! Looking forward to your next order!
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jean C.
Rating: 5 out of 5
following a purchase from 06/10/2024
clear, informed, deposit on time, product quality! perfect
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We're delighted that everything went smoothly and on time, and that you're happy with the quality of the product! See you soon for more perfect orders!
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Helmut R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Top service, very good contact, good price-performance ratio, everything fits
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Response from 1001hobbies
Thank you very much for the great feedback! We are delighted to hear that you are so happy with our service and value for money. We do our best to make everything perfect! We look forward to welcoming you back soon!
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Steffen R.
Rating: 4 out of 5
following a purchase from 07/09/2024
After 30 years as a trained letter carrier...with a lot of experience...I was very very skeptical about this purchase! But everything is fine!
Goods arrived and super as described! Shipment came logically very delayed somewhere from abroad... But a very great packaging as a package with decent shipping. By DHL international parcel! No tracking package with insurance and so on... Everything went well! Best regards from Neindorf / Börde
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Response from 1001hobbies
Best wishes to Neindorf! It's wonderful to hear that everything went well despite your skepticism! We are glad that the goods arrived safely and that you are happy with the packaging and shipping. A big thank you for your trust and we look forward to your next visit! All the best from our team!
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Florent B.
Rating: 5 out of 5
following a purchase from 11/10/2024
Always perfect
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Response from 1001hobbies
Thank you very much! It's always a pleasure to serve you! See you soon for more perfect orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 11/10/2024
The delivery was fast, well packaged.
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Response from 1001hobbies
We are happy to hear that your delivery was prompt and well-packaged! Your satisfaction is our priority. Thank you for your feedback!
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Alex S.
Rating: 5 out of 5
following a purchase from 04/10/2024
Purchase, delivery information, delivery, everything great!
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Response from 1001hobbies
Fantastic! We're delighted to hear that everything went so well - from purchase to delivery! Your positive feedback makes us really happy. We're already looking forward to your next purchase with us!
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Luc B.
Rating: 5 out of 5
following a purchase from 08/10/2024
Quickly delivered and well packaged
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the delivery was quick and that everything was well packaged! See you soon for your next order!
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Christophe B.
Rating: 5 out of 5
following a purchase from 22/10/2024
The order was simple, efficiently processed and the product met my expectations.
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Response from 1001hobbies
Thanks for the great feedback! We're delighted that your order was simple and efficiently processed, and that the product met your expectations! See you soon for more shopping adventures!
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Jose Luis G.
Rating: 5 out of 5
following a purchase from 06/10/2024
SERIOUSNESS AND PUNCTUALITY
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Response from 1001hobbies
Thank you very much for your comment! We are glad that you value our seriousness and punctuality, we hope to see you soon for more purchases!
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Patrice D.
Rating: 3 out of 5
following a purchase from 22/10/2024
Hello, parcel well received, however the box is damaged and too large, the model boxes are not held correctly, so packaging problem. Fortunately, the model boxes did not suffer. On the other hand, the tiger caterpillar elements are detached from the bunches and fall directly into the box, so once again a packaging problem. A little disappointed all the same for my first order with you.
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Response from 1001hobbies
Hello and thank you for your feedback! We're sorry to hear that the packaging wasn't up to scratch for your first order. We take your comments very seriously and will work to improve the packaging to avoid this kind of problem in the future. It's great that the model boxes are intact, but we understand your disappointment. Please don't hesitate to contact us if you need any assistance. See you soon, and we hope to delight you with your next order!
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Baudouin D.
Rating: 5 out of 5
following a purchase from 19/10/2024
Fair prices, very good service and fast delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you found our prices fair and that you liked the service! We'll keep working hard to offer you fast deliveries. See you soon for your next order!
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Dayan M.
Rating: 5 out of 5
following a purchase from 21/10/2024
PERFECT
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Response from 1001hobbies
Thank you so much!!! We are happy that everything is perfect! We look forward to your next purchases soon!
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Carolina J.
Rating: 2 out of 5
following a purchase from 28/09/2024
It took a little longer to arrive than indicated, and 16 days after receiving the return I still have not received my money back, the car I think q well, it was not what my husband wanted.
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Response from 1001hobbies
Hello, thank you for your comment. We are sorry that the delivery took longer than expected and that the refund process is taking time. Please be assured that we will endeavor to process your refund as soon as possible. If there is anything else we can help you with, please let us know, we hope you find the car your husband wanted in your next purchase!
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renato M.
Rating: 5 out of 5
following a purchase from 14/10/2024
Very fast
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that you found our service very fast! We look forward to serving you again soon!
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Patrick G.
Rating: 5 out of 5
following a purchase from 22/10/2024
Easy navigation. Effective filters One negative point: it's not easy to select the delivery location (free delivery point). You can't check afterwards that it's the 1st possible choice.
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Response from 1001hobbies
Thank you for your detailed feedback! We're glad the navigation and filters worked for you! We've taken note of your comment about selecting the delivery location. It's super important for us to improve it, so thank you for your patience! We hope to see you soon!
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Christophe B.
Rating: 5 out of 5
following a purchase from 22/10/2024
Perfect
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Response from 1001hobbies
Thank you so much! We're delighted that everything is perfect! See you soon for new adventures!
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Alain R.
Rating: 5 out of 5
following a purchase from 23/10/2024
Perfect and very fast shipping. Mondial relay has outdone itself. Order placed on 23/10 and received on 25.
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Response from 1001hobbies
Wow, thanks for the great feedback! We're delighted that everything was perfect and that delivery was so quick! Mondial Relay really delivered! See you soon for your next order!
C
claude L.
Rating: 5 out of 5
following a purchase from 03/10/2024
Impeccable service, I recommend.
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted that you had impeccable service! Your recommendation warms our hearts. We hope to see you soon!
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MERCIER C.
Rating: 5 out of 5
following a purchase from 05/10/2024
Correct delivery, on time. No complaints.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything is in order and that deadlines were met! See you soon for more worry-free orders!
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Ann W.
Rating: 1 out of 5
following a purchase from 21/09/2024
Wrong item sent. Contradictory Ad which I showed them. Didn't offer exchange but a discount on next order. Stuck with decals I can't use and loss of my money.........DO NOT RECOMMEND!!!!!
Response from 1001hobbies
We're truly sorry to hear about your experience and the mix-up with your order. . Your feedback is invaluable, and we will take it into account to improve our services. We appreciate your understanding and hope to make things right in the future.
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davide Z.
Rating: 5 out of 5
following a purchase from 20/10/2024
Fast and accurate as always
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Response from 1001hobbies
Thank you for your comment! We are happy to hear that we were fast and accurate as always! See you soon for your next purchases!
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Rafael D.
Rating: 5 out of 5
following a purchase from 18/10/2024
The site is very easy to navigate, the speed of delivery, very pleased.
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Response from 1001hobbies
Thank you for your feedback! We're glad you find our site easy to navigate and that you're happy with the speed of delivery - we hope to see you soon for more shopping!
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Dario F.
Rating: 4 out of 5
following a purchase from 03/10/2024
Serious professional team hobbies 1001 rich in items and brands,good.
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Response from 1001hobbies
Thank you so much for your words! We are glad that you appreciated our seriousness and professionalism, as well as our wide range of items and brands. We hope to see you again soon on Hobbies 1001!
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Philippe A.
Rating: 5 out of 5
following a purchase from 13/10/2024
Well many references
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Response from 1001hobbies
Thanks for your comment! We're glad you like our wide selection of references! Don't hesitate to come back and explore all our new products!