1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Frankly, I was really pleasantly surprised - a very high quality model, very well packaged. I'm really going to enjoy putting it together.
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We're delighted to hear that you were pleasantly surprised by the quality of your model and its packaging. It's great that you can't wait to build it! Your satisfaction is our greatest reward. Thank you, and don't hesitate to come back for future purchases!
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STEPHANE B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Perfect from order to delivery
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted to hear that everything, from ordering to delivery, was perfect for you. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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Jean- pierre G.
Rating: 4 out of 5
following a purchase from 29/09/2024
Despite the delay I have finally received some of my orders. The first order was received this week and the next one the week of the 24th.
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Response from 1001hobbies
Thank you for sharing your experience. We're sorry for the delay in receiving your order, but we're glad to hear that you've finally received some of it. We do our best to ship all orders promptly. Please do not hesitate to contact us if you have any questions or concerns. Thank you for your patience, and we hope your next order arrives soon!
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Brice B.
Rating: 5 out of 5
following a purchase from 16/10/2024
Fast shipping, correct order
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Response from 1001hobbies
Thank you for your feedback! We are happy to hear that your shipment was fast and that your order was accurate. Your satisfaction is our priority! Please come back again for future purchases. We hope to see you soon!
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Remi I.
Rating: 5 out of 5
following a purchase from 16/10/2024
Order placed on Wednesday. Received Friday! Perfect packaging . Highly recommend! Thank you very much
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted to hear that your order was received so quickly and that the packaging was perfect. Your recommendation means a lot to us! Thank you, and please come back for future purchases. See you soon!
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Christophe V.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very good product very fast delivery
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are happy with the product and that delivery was very quick. Your satisfaction is very important to us! Don't hesitate to come back for future purchases. We hope to see you soon!
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Franck D.
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery .excellent site
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Response from 1001hobbies
Thank you for your feedback! We're happy to hear that you appreciate the speed of shipment and that you find our site excellent. Your satisfaction is our priority! Please come back again for future purchases. See you soon!
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Franck D.
Rating: 5 out of 5
following a purchase from 28/09/2024
Excellent site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you find our site excellent. Your satisfaction is very important to us. Please come back again for future purchases. We hope to see you soon!
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JUAN RAMON V.
Rating: 5 out of 5
following a purchase from 02/10/2024
The response may be somewhat delayed, but it is manageable.
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Response from 1001hobbies
Thank you for your understanding! We are sorry for the small delay, but we are glad to hear that it was manageable. We will keep working to improve every day.
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jean-luc D.
Rating: 5 out of 5
following a purchase from 11/10/2024
Quick delivery.
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that your order was delivered promptly. Your satisfaction is our priority! Please come back again for future purchases. We hope to see you soon!
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mario B.
Rating: 3 out of 5
following a purchase from 08/10/2024
rather long order
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that your order took longer than expected. We strive to improve our delivery times and appreciate your feedback. If you have any questions or concerns, please do not hesitate to contact our customer service department. Thanks again for your feedback!
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Greg M.
Rating: 5 out of 5
following a purchase from 13/10/2024
Simple, fast and efficient
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Response from 1001hobbies
Thank you for your feedback! We're glad you found our service simple, fast and efficient. That's exactly what we're aiming for! Don't hesitate to come back for future purchases. We hope to see you soon!
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Michael F.
Rating: 5 out of 5
following a purchase from 15/10/2024
Everything is fine! Thank you very much!
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Response from 1001hobbies
Thank you for your positive feedback! If you need help or have any questions, please do not hesitate to ask.
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Umut C.
Rating: 4 out of 5
following a purchase from 19/09/2024
I have had two experiences with this seller, the first was bad and the second was good. I first bought an idea product 10 months ago which was supposed to be available in 2 months, 2 months came and went, 4 months came and went and nothing had happened. after a few complaint emails I could have my money back or have the money as a voucher for their website. I opted for the voucher as I wanted to give the seller a second chance and this time I was not disappointed, everything arrived in good condition and even earlier than expected. My conclusion, criticism, and tip to the seller would be not to buy a pre-order product (and not to offer them Mr. Seller), because in my and many other cases the seller offers products that do not exist and are only speculated. My product was offered and sold to me even though it was not clear if it would ever be made again and after I got my money it turned out that it will indeed never be made again by the manufacturer in the foreseeable future. But as I said, as long as you don't pre-order anything bizarre I can recommend this store with a good heart
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Response from 1001hobbies
Thank you for the detailed feedback on your experience with the seller. It's good to know that your second order was satisfactory and that you ultimately had a positive experience. Your advice about pre-orders is very helpful, especially when other customers have had similar issues. Transparency about product availability is important to maintain customer trust. If you have any further thoughts or recommendations, please share them!
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Fran S.
Rating: 5 out of 5
following a purchase from 13/10/2024
Everything perfect, price of 10
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad to hear that everything was perfect and that the price was right, we hope to keep surprising you!
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alain S.
Rating: 5 out of 5
following a purchase from 15/10/2024
perfect, fast shipping, good follow-up, excellent
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted to hear that everything went perfectly for you, with fast shipping and good tracking. Your satisfaction is our priority! Please come back again for future purchases. We hope to see you soon!
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Fabian R.
Rating: 5 out of 5
following a purchase from 03/09/2024
Top
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Response from 1001hobbies
Thank you very much! If you have any further feedback or questions, please let us know.
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philippe L.
Rating: 5 out of 5
following a purchase from 26/09/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your enthusiastic feedback! We are delighted to hear that you found our service impeccable, careful and attentive. Your recommendation means a lot to us! Please come back again for future purchases. See you soon!
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Michel O.
Rating: 5 out of 5
following a purchase from 07/10/2024
the site is easy to use, the ordering conditions are simple and the delivery times are respected. the material received is of very good quality and corresponds exactly to what I expected.
The material received is of very good quality and is exactly what I expected. Thank you for your efficiency.
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Response from 1001hobbies
Thank you very much for your detailed and positive feedback! We are delighted to hear that you find our site easy to use, that the ordering process is straightforward and that delivery times are respected. It's great that the quality of the material you received meets your expectations! Your satisfaction is our priority, and we thank you for your trust. See you soon for your future purchases!
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Pierrick T.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very good. Just the paint match
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went very well for you. We take note of your comment about the paint matching and will make sure to improve that. Please come back again for future purchases. We hope to see you soon!
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Jules D.
Rating: 5 out of 5
following a purchase from 28/09/2024
Nothing to complain about.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went well for you. If you need anything or would like to share any other feedback, please let us know. We hope to see you soon!
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Serge S.
Rating: 5 out of 5
following a purchase from 01/10/2024
reliable, good products
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you find our products of good quality and that you appreciate our reliability. Your satisfaction is our priority! Don't hesitate to come back for future purchases. We hope to see you soon!
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JOAQUIN Z.
Rating: 5 out of 5
following a purchase from 07/10/2024
Everything perfect, thank you
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Response from 1001hobbies
Thank you very much for your trust! We are delighted that everything went so well, see you soon for another first class experience!
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Dorothee G.
Rating: 3 out of 5
following a purchase from 12/09/2024
Slow delivery. Almost 3 weeks between order and delivery.
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Response from 1001hobbies
Thank you for your return. We're sorry to hear that it took almost three weeks for your order to arrive. We understand that long delivery times can be frustrating and we are constantly striving to improve our service. We hope your next experience will be much quicker.
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Manon M.
Rating: 3 out of 5
following a purchase from 13/10/2024
Figurine damaged at the level of the head (chin)... Fast delivery
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Response from 1001hobbies
Thank you for sharing your feedback. We are delighted to hear that delivery was prompt, but we are sorry to hear that the figurine arrived damaged on the head. Your satisfaction is very important to us, and we encourage you to contact our customer service department so they can help you resolve this issue. Thanks again for your comment!
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Patrick G.
Rating: 5 out of 5
following a purchase from 12/10/2024
Good, but shipping costs too high
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you find our service satisfactory, but we are sorry to hear that you find the shipping costs too high. Your comments are important to us, and we will take them into account to improve our offer. Don't hesitate to come back for future purchases! We hope to see you soon!
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Farshad Y.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very good website; fast delivery at a great price.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our website and the fast delivery. We always strive to offer our customers the best prices and excellent service. See you next time!
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fernando E.
Rating: 4 out of 5
following a purchase from 05/10/2024
good service and fast arrival
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you were satisfied with our service and delivery speed - see you soon for new experiences with us!
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Sylvain B.
Rating: 3 out of 5
following a purchase from 12/10/2024
No base to stick the buildings to. Very small size compared with usborne models
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Response from 1001hobbies
Thank you for your feedback. We're sorry to hear that you couldn't find a base to stick the buildings on and that the dimensions were smaller than expected compared to the Usborne models. We value your feedback and take it into account to improve our offer. If you have any questions or need assistance, please don't hesitate to contact us. Thanks again for your feedback!
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Frans V.
Rating: 4 out of 5
following a purchase from 30/09/2024
good is good , wish to give no further opinion
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Response from 1001hobbies
Thank you for your feedback! We appreciate you taking the time to let us know that all is well. If you have any questions or comments in the future, we are always here for you!
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RASPAIL L.
Rating: 4 out of 5
following a purchase from 28/09/2024
The order met my expectations.
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Response from 1001hobbies
Thank you for your feedback! We are delighted to hear that your order met your expectations. Your satisfaction is very important to us. Don't hesitate to come back for future purchases! We hope to see you soon!
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ADRIAN M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very professional company with technically highly qualified staff and an impressive catalog. Impeccable product deliveries, with daily follow-up until the goods are received.
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Response from 1001hobbies
Thank you for your positive comments. We are pleased to hear that you have had a satisfactory experience with our company and that you like our equipment and our catalog. Your satisfaction is our priority, and we are pleased to have supported you throughout the delivery process. See you soon for future orders!
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GEORGES K.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very good and fast despite the different products...
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that everything went smoothly and that you were satisfied with the speed of shipment, even with different products. Your satisfaction is our priority, and we hope to see you again soon for future purchases!
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Josep M.
Rating: 3 out of 5
following a purchase from 07/10/2024
Packaging and box arrived broken and with the box open
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Response from 1001hobbies
We are sorry to hear that your order arrived in poor condition, with damaged packaging and box. We take the protection of our products during shipping very seriously. We value your feedback and will use it to improve our packaging processes. If you need assistance with a replacement or refund, please do not hesitate to contact us.
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JEAN ETIENNE B.
Rating: 5 out of 5
following a purchase from 11/10/2024
Perfect, quality figurines, well packaged and very fast shipping with excellent order tracking.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted to hear that you found our figurines to be of high quality, well packaged, and that shipping was ultra-fast with excellent order tracking. Your satisfaction is our priority, and we look forward to welcoming you back for future purchases!
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Bill R.
Rating: 5 out of 5
following a purchase from 20/09/2024
Qick and smooth transaction and great shipping.
Response from 1001hobbies
Thank you for your kind words! We're glad to hear that you had a quick and smooth transaction, along with great shipping. Your satisfaction is our priority, and we look forward to serving you again!
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fabrice M.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very fast delivery, the product was at an unbeatable price.
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Response from 1001hobbies
Thank you for your feedback! We're happy to hear that delivery was very quick and that you found the product at an unbeatable price. Your satisfaction is our priority! Please come back again for future purchases. We hope to see you soon!
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guillaume B.
Rating: 5 out of 5
following a purchase from 09/10/2024
very reliable, very fast delivery, I recommend ++++
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted to hear that you find our service very reliable and fast for shipping. Your recommendation means a lot to us! Please come back again for future purchases. See you soon!
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Nicolas C.
Rating: 1 out of 5
following a purchase from 01/10/2024
I have nothing against ordering but the conditions of the 1001PRIME program changed during the year by modifying the free shipping tier, a shame. Thanks to the support team who were very competent but this greatly diminishes the attractiveness of the site.
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Response from 1001hobbies
Thank you for taking the time to share your concerns. We're sorry to hear that the changes to the 1001PRIME program have disappointed you, and we understand that this may affect your perception of our site. We appreciate your appreciation of our support, and will pass on your comments regarding the attractiveness of the program. Your satisfaction is important to us, and we look forward to providing you with a better experience in the future. Thanks again for your feedback!
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Philippe G.
Rating: 5 out of 5
following a purchase from 09/10/2024
Wide selection, competitive price, fast delivery.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you appreciate our wide selection, competitive prices and fast delivery. Your satisfaction is our priority, and we hope to see you soon for your future purchases!
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