1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Philippe R.
Rating: 5 out of 5
following a purchase from 04/05/2024
Good products fast delivery perfect
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Bryan D.
Rating: 1 out of 5
following a purchase from 16/04/2024
I haven't received me package to this day, you guys and hobbies1001 do nothing but ignore. So do I get my money back or are you going to take action now by sending a new one. Do something instead of doing nothing
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Response from 1001hobbies
Thank you very much for your review, Thank you very much for your feedback. We would like to inform you that after tracking your package LD181424535FR by La Poste Française to Post NL, the package was delivered on 20/04/2024 to the address you indicated for delivery. We are very sorry that you have not received your product. We have replied to all your emails. Could you please contact us at 088081159 between 10am and 1pm and between 2pm and 5pm? We need the certificate of non-receipt sent by email on April 26, 2024 at 11:42 a.m. to investigate with the carrier. We regret that the "verified opinions" site is not adequate to handle online disputes. Once again, we apologize for this incident. Sincerely 1001hobbies
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richard V.
Rating: 5 out of 5
following a purchase from 29/04/2024
No problems encountered.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Boubakeur B.
Rating: 3 out of 5
following a purchase from 25/04/2024
Saca out of stock too long
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Robert W.
Rating: 5 out of 5
following a purchase from 22/03/2024
However, still waiting for a delivery dated 9.3.2024, order no.: PCCXMNMOG; DFS Kranich ; PLA18248 and Bücker Jungmeister BÜ 133 , PLA08532
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric V.
Rating: 5 out of 5
following a purchase from 26/04/2024
received promptly
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philippe M.
Rating: 5 out of 5
following a purchase from 23/04/2024
Thanks to 1001hobbies. Dozens of products ordered. Very nice.
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Jean-Paul S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Contract fulfilled
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Valerie F.
Rating: 5 out of 5
following a purchase from 15/04/2024
I am very satisfied with my order, everything is smooth and clear with 1001 hobbies.
Thank you very much to all the team. Best regards.
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Dominique G.
Rating: 3 out of 5
following a purchase from 18/04/2024
The paint does not cover the room well and does not give a good finish even after 2 coats.
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michel B.
Rating: 5 out of 5
following a purchase from 03/04/2024
Efficient site, fast and well-packed parcels at the right price.
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Clément F.
Rating: 5 out of 5
following a purchase from 18/04/2024
Fast order and delivery, no problem, attractive price on the radio/receiver part.
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Ineke F.
Rating: 5 out of 5
following a purchase from 13/04/2024
Good and fast.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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RUBEN O.
Rating: 5 out of 5
following a purchase from 06/04/2024
Everything was perfect.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Paul B.
Rating: 5 out of 5
following a purchase from 14/04/2024
Satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Trent O.
Rating: 4 out of 5
following a purchase from 16/04/2024
Bit messy, but good content!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Eric C.
Rating: 4 out of 5
following a purchase from 02/04/2024
Surprised to find the tamiya gekko model
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Eric C.
Rating: 3 out of 5
following a purchase from 10/04/2024
Great choice of models but price too high attention to product packaging
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RENAN P.
Rating: 4 out of 5
following a purchase from 05/04/2024
Fast delivery, parcel arrived in good condition, I'll be back.
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Yannick M.
Rating: 5 out of 5
following a purchase from 17/04/2024
As ordered and on time. Very good.
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Raphael V.
Rating: 5 out of 5
following a purchase from 07/04/2024
Perfect
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Lloyd B.
Rating: 5 out of 5
following a purchase from 29/04/2024
I received the items i ordered in a very timely manor
Response from 1001hobbies
We're glad to hear that you received your items promptly! If you have any other questions or need further assistance, feel free to reach out.
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Derrick J.
Rating: 5 out of 5
following a purchase from 20/04/2024
Easy to choose the product, excellent service from the moment you receive the goods, up-to-date order fulfilment until delivery. Highly recommended.
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Walter S.
Rating: 5 out of 5
following a purchase from 01/05/2024
Everything went very well! Highly recommended!1
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Vicente A.
Rating: 2 out of 5
following a purchase from 25/04/2024
The original Trumpeter box containing the model arrived in a sorry state, the preparation for transport was not good.
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Jesus P.
Rating: 2 out of 5
following a purchase from 27/04/2024
I send several messages telling them to cancel the order, I call several times by phone and they never pick up, they answer me two days later saying that unfortunately they have already sent it ... I do not recommend, bad service.
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Response from 1001hobbies
Dear customer, We sincerely apologize for the inconvenience you experienced with your order. We regret that you had difficulty contacting us and that it took so long for us to get back to you. We fully understand your frustration and apologize for the inconvenience of shipping your order despite your cancellation request. We take your comments very seriously. We are actively working to improve our responsiveness and availability to avoid similar situations in the future. Your satisfaction is our top priority and we are determined to rectify this situation. If you have any other questions or need further assistance, please do not hesitate to contact us directly. We are here to help you and will do our best to resolve this issue to your satisfaction. Once again, we apologize for any inconvenience we may have caused you.
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Dorothea A.
Rating: 5 out of 5
following a purchase from 30/04/2024
The delivery was fast and uncomplicated and the shipment was always tracked. The price/performance ratio is absolutely right. This will not be my last order.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Christian C.
Rating: 5 out of 5
following a purchase from 04/05/2024
Fast delivery, powerful search engine
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didier M.
Rating: 5 out of 5
following a purchase from 16/04/2024
Good interpersonal skills. Very fast
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Philippe C.
Rating: 4 out of 5
following a purchase from 03/04/2024
Great choice of products, but delivery time as long as ever.
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Virginie C.
Rating: 5 out of 5
following a purchase from 06/04/2024
Super site and very accommodating I recommend 100%. Great customer service
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Meike M.
Rating: 4 out of 5
following a purchase from 17/04/2024
Delivery took a little longer. ...otherwise it was okay.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Alexandre M.
Rating: 4 out of 5
following a purchase from 28/03/2024
Super
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Rob S.
Rating: 5 out of 5
following a purchase from 30/04/2024
Received purchased products in great condition. Took a while for the package to be delivered. Had to be shipped from France. Customer is well informed where the package is. Absolutely great, 1001hobbies.nl !
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Wargod W.
Rating: 1 out of 5
following a purchase from 06/05/2024
I have NOT received my order. I received several emails that it was ready for collection with QR codes and everything but the box at the collection point was EMPTY and neither the suppliers nor the seller got back to me after 2 days.
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Response from 1001hobbies
Hello sir, we regret your review. However, we would like to point out that you provided an incorrect telephone number on our website, which prevented the code from being received. In addition, according to the carrier's tracking, the parcel appears to have been delivered on 10.05.2024. Thank you for your reply. Yours sincerely, 1001hobbies
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pieter P.
Rating: 5 out of 5
following a purchase from 24/04/2024
Fast delivery well packed good communication
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Christian B.
Rating: 5 out of 5
following a purchase from 01/05/2024
No complaints about my order and its delivery. Everything went smoothly. I was just surprised to find that the masks mentioned on the two instructions were not supplied with each model, as the assembly instructions suggest. Is this normal? A reply from the seller would be appreciated.
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Jean-Louis S.
Rating: 5 out of 5
following a purchase from 13/04/2024
Impeccable transaction.
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thierry B.
Rating: 2 out of 5
following a purchase from 30/04/2024
Ordered Ruff Puffs and Viet Congs and APVN....it was so simple! received the Viets and instead of the South Vietnamese, a quadruple 20mm Armory. Called immediately (Tuesday afternoon), the operator told me she would immediately send an exchange voucher...I'm still waiting; no need to buy where it's most expensive to be poorly served!
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Response from 1001hobbies
Hello Sir, Thank you for taking the time to leave us this review. We are very sorry that you did not understand that this was a human preparation error and we regret it. We apologize again for this incident. Following our initial discussion, we have sent you the return slip. Our customer service department is very responsive according to the feedback we receive from our customers. We feel that the non-receipt of a return slip does not merit such a mark. We have also asked for this product to be returned immediately. It is currently on order with our supplier and should be delivered around 18/06/2024. It was ordered from our supplier in England, and it is possible that the supplier's order will be slightly delayed due to customs clearance. Thank you for your patience. Best regards, 1001HOBBIES
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