English 
R
Rating: 5 out of 5
Very serious professionals
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 685 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
took a bit long, but satisfied with the delivery **** laszlo
Translated reviews
S
Rating: 5 out of 5
Very happy with my order. Thank you very much
Translated reviews
G
Rating: 5 out of 5
VERY FAST!
Translated reviews
J
Rating: 5 out of 5
very good!
Translated reviews
F
Rating: 5 out of 5
Fast delivery
Translated reviews
L
Rating: 1 out of 5
The shipment took exactly a week, so that part was great; however, I paid an extra (2-3€) for the package to have double packaging, but the game arrived only in a box without additional protections and since it was a 3kg package, both the box and the game inside arrived with bent corners and even the game box is broken in one part.
Translated reviews
Response from 1001hobbies
Hello Mrs. Ruiz Montes,
We apologize for the inconvenience caused. Please note that the book was ordered from a French website, so it is normal for it to be in French.
After verification, we have not received any email from you, and we regret that. After sending your message, you should receive an email confirming its correct receipt, as well as the number of the claim opened.
We invite you to resend your email to the following address: [email protected], in Spanish, so that our customer service can respond to your request as soon as possible.
Sincerely,
1001hobbies
We apologize for the inconvenience caused. Please note that the book was ordered from a French website, so it is normal for it to be in French.
After verification, we have not received any email from you, and we regret that. After sending your message, you should receive an email confirming its correct receipt, as well as the number of the claim opened.
We invite you to resend your email to the following address: [email protected], in Spanish, so that our customer service can respond to your request as soon as possible.
Sincerely,
1001hobbies
G
Rating: 5 out of 5
Very good
Translated reviews
S
Rating: 1 out of 5
Product poorly packaged and damaged in transit. One side crushed and wet leading to the product arriving in a damp condition.
Response from 1001hobbies
Hello,
We are sorry to hear that your product arrived damaged and in a damp condition due to inadequate packaging during transit.
In order to review your case and provide a suitable solution, we kindly ask you to contact our customer service team at the following address: [email protected].
We remain at your disposal to assist you further.
Kind regards,
1001hobbies
We are sorry to hear that your product arrived damaged and in a damp condition due to inadequate packaging during transit.
In order to review your case and provide a suitable solution, we kindly ask you to contact our customer service team at the following address: [email protected].
We remain at your disposal to assist you further.
Kind regards,
1001hobbies
C
Rating: 2 out of 5
3 weeks to deliver a small model...
Translated reviews
Response from 1001hobbies
Hello Mr. Palouzier,
During your order BXSWJEIFN, we indicated to you, in the confirmation as well as on the product sheet, that this product would be delivered within a period of 1 to 2 weeks.
It is possible that some delays may sometimes be slightly longer, and we regret that.
We hope, however, that this model will give you complete satisfaction.
Best regards,
1001hobbies
During your order BXSWJEIFN, we indicated to you, in the confirmation as well as on the product sheet, that this product would be delivered within a period of 1 to 2 weeks.
It is possible that some delays may sometimes be slightly longer, and we regret that.
We hope, however, that this model will give you complete satisfaction.
Best regards,
1001hobbies
S
Rating: 5 out of 5
Great experience
Translated reviews
R
Rating: 5 out of 5
Canadair CL-215 Sécurité Civile F-ZBBW landed safely - May 23 14:43h after North Atlantic crossing. Beautifully crafted. Thank you. 5 stars.
F
Rating: 5 out of 5
Nothing to complain about as usual
Translated reviews
P
Rating: 5 out of 5
Thanks for shipping to Florida UA
W
Rating: 4 out of 5
Just good. What you might expect.
Translated reviews
G
Rating: 5 out of 5
Great experience, recommended seller
Translated reviews
E
Rating: 5 out of 5
Very good.
Translated reviews
A
Rating: 5 out of 5
Very happy with the product and the delivery
G
Rating: 5 out of 5
Perfect
Translated reviews
N
Rating: 5 out of 5
Everything is perfect!!
Translated reviews
C
Rating: 1 out of 5
Book was French and not English. Emailed customer service with no response.
Response from 1001hobbies
Hello Mrs. Slough,
We are sorry for this inconvenience. Please note that the book was ordered from a French website, so it is normal that it is in French.
After verification, we have not received any email from you, and we regret this. Following the submission of your message, you should receive an email confirming its successful receipt, along with the reference number of the opened case.
We kindly invite you to resend your email to the following address: [email protected], in English, so that our customer service team can respond to your request as quickly as possible.
Kind regards,
1001hobbies.fr
We are sorry for this inconvenience. Please note that the book was ordered from a French website, so it is normal that it is in French.
After verification, we have not received any email from you, and we regret this. Following the submission of your message, you should receive an email confirming its successful receipt, along with the reference number of the opened case.
We kindly invite you to resend your email to the following address: [email protected], in English, so that our customer service team can respond to your request as quickly as possible.
Kind regards,
1001hobbies.fr
A
Rating: 5 out of 5
All good, communication, product, timing.
Translated reviews
J
Rating: 3 out of 5
Well wrapped, customer service a bit mediocre
Translated reviews
Response from 1001hobbies
Dear Jorge, we thank you for your comment and regret that customer service did not meet your expectations. Your opinion is very valuable to us and we are committed to improving our service. If you have any specific suggestions, please feel free to share them.
N
Rating: 5 out of 5
Perfect conditions and excellent packaging
Translated reviews
A
Rating: 5 out of 5
Great
Translated reviews
G
Rating: 5 out of 5
Hello everything is in accordance with the order thank you
Translated reviews
G
Rating: 1 out of 5
selling a product that was not in stock without saying so..and waiting 15 days...meh
Translated reviews
Response from 1001hobbies
Hello Mr. Nguyen,
During your order WIHAJVRGK, we indicated to you, in the confirmation as well as on the product sheet, that this product would be delivered within a period of 1 week. (BADGER 360 DELUXE - BLISTER - Shipped within 1 week)
It is possible that some delays may sometimes be slightly longer, and we regret that.
We hope, however, that this model will give you complete satisfaction.
Best regards,
1001hobbies
During your order WIHAJVRGK, we indicated to you, in the confirmation as well as on the product sheet, that this product would be delivered within a period of 1 week. (BADGER 360 DELUXE - BLISTER - Shipped within 1 week)
It is possible that some delays may sometimes be slightly longer, and we regret that.
We hope, however, that this model will give you complete satisfaction.
Best regards,
1001hobbies
J
Rating: 5 out of 5
Perfect!
Translated reviews
G
Rating: 5 out of 5
First order placed with 1001hobbies, completely satisfied, accuracy for the ordered products, delivered quickly.
Translated reviews
B
Rating: 5 out of 5
Nothing to report. Part corresponds to my expectations and fast shipping.
Translated reviews
W
Rating: 1 out of 5
My preorder took 11 months to arrive… no communication from 1001hobbies at all. When I ordered it said that it would arrive in a month. I’m really glad it arrived in the end but the customer service is awful and you might have to wait a year for your package to arrive
Translated reviews
Response from 1001hobbies
Hello,
As stated in our terms and conditions and also in the tab "information about pre-orders", the indicated date is for informational purposes only and can be changed without prior notice, as it is provided by the supplier and may be adjusted later.
We regret the delay of this pre-order. However, a pre-order remains the best way to obtain a product that has not yet been released in Europe.
Best regards,
1001hobbies
As stated in our terms and conditions and also in the tab "information about pre-orders", the indicated date is for informational purposes only and can be changed without prior notice, as it is provided by the supplier and may be adjusted later.
We regret the delay of this pre-order. However, a pre-order remains the best way to obtain a product that has not yet been released in Europe.
Best regards,
1001hobbies
G
Rating: 5 out of 5
Delivered as expected and well packaged. Good logistical follow-up.
Translated reviews
A
Rating: 5 out of 5
Good quality, very satisfying thank you!!!!!!!
Translated reviews
A
Rating: 5 out of 5
Good products
Translated reviews
J
Rating: 5 out of 5
very good attention to their customers and good delivery
Translated reviews
D
Rating: 5 out of 5
Everything perfect
Translated reviews
G
Rating: 4 out of 5
Positive review
Translated reviews
D
Rating: 5 out of 5
Easy to process the order, delivered within a reasonable time and everything correct
Translated reviews
P
Rating: 5 out of 5
Everything perfect
Translated reviews
L
Rating: 5 out of 5
Everything perfect, product and speed in shipping
Translated reviews