Reviews 1001hobbies : Discover customer reviews from 1001hobbies.com (Page 337)

V

Verified Buyer

Published on 17/09/2022 à 11h05 following a purchase from 18/08/2022

Item was good but (I now realise) expensive and dispatch time (2+ weeks) was disappointing.

A

Acheteur Vérifié

Published on 17/09/2022 à 10h05 following a purchase from 05/09/2022

1st purchase on 1001hobbies and very happy: perfect order, good follow-up and fast delivery! Thank you, and I won't hesitate to use the site again.

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

C

Comprador Verificado

Published on 16/09/2022 à 20h58 following a purchase from 17/08/2022

After placing an order and immediately requesting that they include an item I had forgotten, they asked me for my bank information to process the additional item and include it in my order... surprise? they didn't include it. In addition, they sent me another order by mistake. After complaining on the phone I was told that my order (the good one) was also on its way two weeks before it was actually on its way. My order was shipped last Thursday 8th and I had been waiting since mid-August ... horrible, really horrible if you have an urgency as it was the case to make a delivery of a customer order and you depend on them ... they have made me lose money with their lousy management and attention.

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Response from 1001hobbies Published on 19/09/2022

Dear customer Thank you for your comments. We are very sorry for your unsatisfactory experience and would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously, and the people involved have been well informed of your situation. Thank you for your trust in 1001Hobbies.

A

Acquirente Verificato

Published on 16/09/2022 à 20h32 following a purchase from 27/08/2022

I did not need any assistance,because everything went smoothly and the delivery,which I could follow with tracking, was on time

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C

Comprador Verificado

Published on 16/09/2022 à 19h40 following a purchase from 08/09/2022

Everything is perfect. Thank you.

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A

Acheteur Vérifié

Published on 16/09/2022 à 18h18 following a purchase from 03/09/2022

Very good team and very serious as soon as I can I speak about you friendship to you all

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

C

Comprador Verificado

Published on 16/09/2022 à 17h59 following a purchase from 29/08/2022

Fast delivery. And accuracy with what they offer, plus good quality/price ratio.

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A

Acheteur Vérifié

Published on 16/09/2022 à 16h19 following a purchase from 10/09/2022

Ordering was easy, storage info was correct, delivery was on time and very well packaged. I recommend this seller

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

G

Geverifieerde Koper

Published on 16/09/2022 à 16h12 following a purchase from 27/08/2022

Everything was ok

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A

Acheteur Vérifié

Published on 16/09/2022 à 16h03 following a purchase from 09/09/2022

Very good site - Numerous models - Fast, secure shipping - Overall competitive prices

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acquirente Verificato

Published on 16/09/2022 à 15h48 following a purchase from 29/08/2022

all okay

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G

Geverifieerde Koper

Published on 16/09/2022 à 15h34 following a purchase from 09/08/2022

To date after 6 weeks still have not received my order. Then I am told you have chosen non tracking shipping. Yes what does that say then! That the delivery will take months! I think it is a bad thing, also I was totally unaware that it was a non tracking shipment I just ordered the normal way.

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Response from 1001hobbies Published on 21/09/2022

Hello, thank you for your message. Your feedback is valuable to help us improve the customer experience. We have passed on the information and will work on communicating the lack of follow-up and long delays. If you have not heard from your package in the meantime, please contact customer service [email protected].

A

Acheteur Vérifié

Published on 16/09/2022 à 13h58 following a purchase from 31/08/2022

well received the parcel but with delay with mondial relay cordialement

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

G

Geverifieerde Koper

Published on 16/09/2022 à 13h51 following a purchase from 29/08/2022

Met expectations

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G

Geverifieerde Koper

Published on 16/09/2022 à 13h21 following a purchase from 28/08/2022

Neat and fast delivery

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G

Geverifieerde Koper

Published on 15/09/2022 à 22h53 following a purchase from 15/08/2022

Very satisfied

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C

Comprador Verificado

Published on 15/09/2022 à 21h47 following a purchase from 28/08/2022

THE BLISTER OF THE FIGURINES HAS ARRIVED BENT BUT WITHOUT DAMAGE TO THEM. THE PACKAGING IS A BIT MORE RIGID, THAT'S WHY I HAVEN'T GIVEN 5 STARS. OTHERWISE EVERYTHING IS FINE

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A

Acheteur Vérifié

Published on 15/09/2022 à 21h25 following a purchase from 07/08/2022

Very good service

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

G

Geverifieerde Koper

Published on 15/09/2022 à 20h40 following a purchase from 08/08/2022

Great website. Only having to report several times that nothing had been sent and no response, until after waiting far too long the package arrived, while it was supposed to be sent right away, is very bad. Therefore a 2. The instant shipping is not correct at all.

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Response from 1001hobbies Published on 21/09/2022

Hello, thank you for your message. When you purchased your order, you chose eco-delivery without tracking. We have noticed that the delivery time is generally longer in this case. We are glad that the package arrived safely.

V

Verified Buyer

Published on 15/09/2022 à 19h37 following a purchase from 30/07/2022

Very good, I have ordered a few times from 1001 Hobbies and I’ve not had any problems with either service or delivery. I would recommend

Response from 1001hobbies Published on 21/09/2022

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

G

Geverifieerde Koper

Published on 15/09/2022 à 19h15 following a purchase from 08/09/2022

no opinion good side

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A

Acheteur Vérifié

Published on 15/09/2022 à 18h31 following a purchase from 11/08/2022

Easy to use

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Published on 15/09/2022 à 18h27 following a purchase from 16/08/2022

My parcel arrived 5 days after the deadline set by the site. Very disappointed as it was for a gift that could not be delivered despite the site's promise.

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Response from 1001hobbies Published on 16/09/2022

Hello, Thank you for your comment and for your confidence. We are sorry if your experience was not satisfactory and we take good note of your remarks. As customer satisfaction is our priority, your comments and suggestions will help us to improve our responsiveness. We wish you an excellent day. 1001hobbies customer service

A

Acheteur Vérifié

Published on 15/09/2022 à 17h38 following a purchase from 06/09/2022

thanks super!

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acquirente Verificato

Published on 15/09/2022 à 17h36 following a purchase from 27/08/2022

I was excited about the 1001 hobbies site because I found some Heller kits there that I thought were now unavailable. With the help of my son (he much more practical especially for forms of payment while I only use ATM) I placed the order which was delivered a few days in advance of the date communicated to me. For all this I have to give a positive review. Thank you and see you next time.

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A

Acheteur Vérifié

Published on 15/09/2022 à 17h19 following a purchase from 18/07/2022

Very good, impeccable service, careful and attentive. I recommend it!

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A

Acquirente Verificato

Published on 15/09/2022 à 17h03 following a purchase from 09/08/2022

CORRECT SELLER AND SHIPMENTS ON TIME IN CASE OF PROBLEMS AVAILABLE TO PROPOSE ALTERNATIVE SOLUTIONS .
TO RECOMMEND .
GIANNI .

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A

Acquirente Verificato

Published on 15/09/2022 à 16h23 following a purchase from 09/09/2022

speed of dispatch - clear website

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A

Acheteur Vérifié

Published on 15/09/2022 à 16h17 following a purchase from 08/09/2022

Thank you for your promptness and compliance with the order

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A

Acheteur Vérifié

Published on 15/09/2022 à 15h13 following a purchase from 09/09/2022

Very good, impeccable service, careful and attentive. I recommend it!

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C

Comprador Verificado

Published on 15/09/2022 à 14h03 following a purchase from 04/09/2022

The Airbus A380 AF model is giant, complex to assemble, it takes about 20 days for the drying of the tail, it is the second model of this aircraft that I buy. Thanks.

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C

Comprador Verificado

Published on 15/09/2022 à 14h01 following a purchase from 07/09/2022

They have a wide and easily accessible catalog, quality products with moderate prices, Thank you.

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C

Comprador Verificado

Published on 15/09/2022 à 08h35 following a purchase from 16/08/2022

I have been very satisfied

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A

Acquirente Verificato

Published on 15/09/2022 à 00h26 following a purchase from 09/07/2022

Functional site.

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A

Acheteur Vérifié

Published on 14/09/2022 à 20h09 following a purchase from 23/07/2022

Everything went very smoothly. The site is clear and easy to use.
Order arrived safely. I am very satisfied.

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A

Acheteur Vérifié

Published on 14/09/2022 à 19h14 following a purchase from 17/08/2022

RAS Always on top

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V

Verified Buyer

Published on 14/09/2022 à 19h12 following a purchase from 03/09/2022

Got my order very quickly and in good shape!

A

Acheteur Vérifié

Published on 14/09/2022 à 16h54 following a purchase from 07/09/2022

Fine in all....... thank you

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Acheteur Vérifié

Published on 14/09/2022 à 16h25 following a purchase from 30/08/2022

No response. No human contact

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Response from 1001hobbies Published on 21/09/2022

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Published on 14/09/2022 à 14h30 following a purchase from 11/09/2022

the site is very well done, simple, no hassle to fill the basket and return to shopping... payment ok, fast delivery

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Customer reviews of 1001hobbies

Summary of reviews

Reviews 1, 2, 3, 4 and 5 stars