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M
Rating: 5 out of 5
material received in packaging ensuring its integrity, in line with my expectations. To be renewed...
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Ras
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J
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Good choice, good prices, reasonable shipping times. I will come back!
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J
Rating: 5 out of 5
price quality is not bad.
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B
Rating: 5 out of 5
Thank you!
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P
Rating: 5 out of 5
fast delivery, perfectly packaged.
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F
Rating: 4 out of 5
The two kits I received are very nice. A little pricey but I have not been able to find them on other sites so I don't mind paying. I look forward to receiving the other two I ordered.
P
Rating: 5 out of 5
Despite a delay, delivery was well ensured
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C
Rating: 2 out of 5
delay much too long..... Order - received on 13/2
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M
Rating: 2 out of 5
order is taking a long time
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G
Rating: 5 out of 5
Delivery times were respected, with goods conforming to what was ordered. Very good!!!
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C
Rating: 5 out of 5
Careful and fast shipping.
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M
Rating: 1 out of 5
They are scammers. It has been more than 7 months since I placed my order and after months I receive an email saying that my order is on its way and then that I have not been home. According to them, they have sent it twice and no one has come here. I requested a refund and nothing.
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M
Rating: 2 out of 5
Delivery much too long
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J
Rating: 4 out of 5
Good prices (in this case), product in good condition. Shipping was delayed without prior notice
T
Rating: 5 out of 5
I received my order on time. Small downside: the adhesive tape that closed the box was not wide enough. As a result, the package was open but nothing was missing inside. Checked in the presence of the deliverer.
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J
Rating: 1 out of 5
Two months of waiting is too long, moreover it was not the model I wanted, I had to change for reasons I have already mentioned. I am really very disappointed. I don't know if I will ever place an order with 1001 hobbies again.
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P
Rating: 1 out of 5
I sent you an email of dissatisfaction and I just received your non-delivery questionnaire.
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E
Rating: 4 out of 5
Good
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P
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
very good, competitive prices and very fast delivery. I will shop again.
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J
Rating: 1 out of 5
Hello, following the partially received order, I am disappointed with the customer service. I can understand that a reorganization is underway for several weeks, but please try to provide a response within 7 days, especially when it concerns an issue of usage of a voucher or partner code. And regarding the fact that there is no minimum commercial gesture on shipping costs when a delivery cannot be honored for a product that was available at the time of purchase and later went out of stock. You will understand my words as any merchant would. I hope to receive a response in the coming days. Best regards.
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R
Rating: 4 out of 5
My order was delivered too late, also the item was in stock but was delivered weeks later. I had to pay shipping costs and it was not delivered to my home, I had to pick it up at the pickup point. I don't think it should be like this.
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L
Rating: 5 out of 5
Great price for models Great communication Will buy from again
C
Rating: 4 out of 5
Impeccable! I had an issue and a delay with my order but the service corrected it for me and everything went well. Their service is reorganizing and I had to contact them via the assistance on the site. Very reasonable prices, fast shipping but a bit damaged upon arrival (one corner was damaged).
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J
Rating: 5 out of 5
efficient service
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S
Rating: 5 out of 5
I am very satisfied with the purchases of your product selections but very disappointed with the long deliveries and poorly managed by the local correspondents who do not respect the delivery destination and unload in other places and to other people, forcing us to move to retrieve your boxes. Sorry for my continuous complaints.
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M
Rating: 2 out of 5
Everything arrived as per the order but after almost a month and without any explanation for the delay, despite the various requests for updates that I sent. A delay is certainly understandable, not responding to reports, no.
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F
Rating: 3 out of 5
Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.
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V
Rating: 4 out of 5
The products are in accordance with the order. I still note a downside regarding the fact of putting a price label on the product description and the color, we then have difficulty knowing what the shade is. However, I am not satisfied with the delivery, not at the chosen pickup point and therefore delayed by more than 24 hours.
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F
Rating: 1 out of 5
Order shipped with a week delay, error in the products and no response from customer service.
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D
Rating: 5 out of 5
My husband loved it
R
Rating: 5 out of 5
Fast and professional delivery.
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P
Rating: 5 out of 5
Everything went well, thank you
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A
Rating: 5 out of 5
I am very happy with my purchase 🙂
F
Rating: 3 out of 5
Shipments sometimes too long (items displayed available, while they are not)
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S
Rating: 5 out of 5
They were not clear whether they had the product in stock or not... In the end, they said they would process the refund, and a few days later, it shows that the product that supposedly was out of stock was shipped.
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P
Rating: 5 out of 5
Very well informed about the order and delivery process and the item is perfect
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N
Rating: 4 out of 5
The paints came with warning stickers over the original stickers. This makes it impossible to see what the colour is. If you have to put the warning sticker on, can you put it so it doesn't cover the name of the paint?
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