1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Support is non-existent. Pre-orders are postponed indefinitely without a simple way to cancel. Sometimes I wait longer because they are available elsewhere in the meantime. A postponed pre-order can be canceled without costs according to the law. Why do I, as a customer, have to bear all the risk???
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Response from 1001hobbies
Hello Mstan,
We regret that you are dissatisfied with the handling of your pre-order and the communication from our customer service.
We would like to review your specific case. Please contact us at [email protected] and provide your order number so we can check your situation and assist you further.
Best regards,
The 1001hobbies team
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Bernard C.
Rating: 5 out of 5
following a purchase from 11/08/2026
Everything went very well.
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Agostino R.
Rating: 1 out of 5
following a purchase from 12/07/2026
A delay of one month for the delivery of items listed as in stock, emails sent remain unanswered and having to call to unblock the situation, given the number of online sales sites, this does not seem very serious.
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Response from 1001hobbies
Hello Agostino,
We are sincerely sorry to hear that your experience with our store did not meet your expectations. We understand your frustration regarding the delivery delay and the lack of response to your messages.
In order to assist you better, we invite you to contact us at [email protected].
Best regards,
The 1001hobbies team
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Giorgio L.
Rating: 5 out of 5
following a purchase from 30/07/2026
First experience with this e-commerce and I must say I am fully satisfied! They clarified all my doubts promptly, always with great professionalism and kindness. The price of the item is very competitive and the shipping is nothing short of lightning fast. I will definitely return to shop with them. I recommend it 100%
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Luis H. T.
Rating: 4 out of 5
following a purchase from 11/08/2026
Everything is very good
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José V. G.
Rating: 5 out of 5
following a purchase from 11/08/2026
Recommended
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Eric P.
Rating: 5 out of 5
following a purchase from 04/08/2026
Very satisfied with my order and the quality of the items. I will order again.
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Romain B.
Rating: 1 out of 5
following a purchase from 15/06/2025
Waiting for almost 1 year postponed several times refund impossible and unfortunately not only on one order but several
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Response from 1001hobbies
Hello Romain,
We are sincerely sorry to learn that your experience with our store did not meet your expectations. Your satisfaction is important to us, and we would like to have the opportunity to discuss this further in order to find a solution that suits you, which is why we invite you to contact us by email at [email protected].
Best regards,
The 1001hobbies team
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Michael D.
Rating: 1 out of 5
following a purchase from 05/05/2026
Holds your package ransom, delays shipping over and over and refuses refunds despite customer rights saying otherwise. Avoid
Response from 1001hobbies
Dear Michael,
Thank you for sharing your feedback with us. We are truly sorry to hear what has happened to you and would like to offer further assistance. Please contact us directly by email at [email protected] so that we can find the best solution.
Kind regards,
The 1001hobbies team
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Mario P.
Rating: 5 out of 5
following a purchase from 03/08/2026
Everything was great and I will definitely order again.
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William M.
Rating: 5 out of 5
following a purchase from 08/08/2026
Quick service with a quality product which is reasonably priced.
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Peet V.
Rating: 5 out of 5
following a purchase from 11/08/2026
Very happy with the fast delivery
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Robert U.
Rating: 5 out of 5
following a purchase from 03/08/2026
perfect
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Stephen L.
Rating: 5 out of 5
following a purchase from 18/07/2026
Fast service and fairly priced rarities.
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Selmin Z.
Rating: 5 out of 5
following a purchase from 03/08/2026
I think the Transformers are really great, nothing is broken and they look really realistic, I can only recommend them further
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Jose Manuel D.
Rating: 1 out of 5
following a purchase from 13/04/2026
Months of delay compared to the estimated shipping date of an item included in my order and, when they finally receive it, they cancel two other items that were supposed to be in stock and were only waiting for the other. Of course, zero explanations. First purchase and last.
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Response from 1001hobbies
Hello, José Manuel:
We sincerely regret that your experience with this order has been unsatisfactory and that the package arrived damaged. We appreciate your feedback and invite you to contact us by email at [email protected] so that we can find a solution to your problem.
Sincerely,
The 1001hobbies team
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Dominique F.
Rating: 3 out of 5
following a purchase from 06/08/2026
Package and packaging of the contents were damaged upon arrival.
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Michel B.
Rating: 5 out of 5
following a purchase from 10/08/2026
Effectiveness speed compliance friendliness of the welcome
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José E.
Rating: 2 out of 5
following a purchase from 04/08/2026
I have not received my order
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Response from 1001hobbies
Dear José:
We regret to know that you have not received your order and understand how frustrating it can be. We invite you to contact us directly by email at [email protected] so that we can assist you as best as possible.
Sincerely,
The 1001hobbies team
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John D.
Rating: 5 out of 5
following a purchase from 06/08/2026
Great service as always!
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Ramon L.
Rating: 5 out of 5
following a purchase from 08/08/2026
Very good service
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Luis Miguel G.
Rating: 1 out of 5
following a purchase from 06/08/2026
I am still waiting for the return of my money. Incorrect order and you offer me a partial refund in store. I want my money and you can pick up your incorrect order.
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Response from 1001hobbies
Dear Luis Miguel:
We sincerely regret the experience you have had with your order and understand your disappointment. We want to help you resolve this situation as soon as possible; therefore, we invite you to contact us by email at [email protected] to find the best solution.
Sincerely,
The 1001hobbies team
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Marco N.
Rating: 5 out of 5
following a purchase from 10/08/2026
Great experience
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Jose Luis C.
Rating: 3 out of 5
following a purchase from 10/08/2026
I think a collection like this should go in an album that complements the first one, not just sell the cards
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Jeanclaude P.
Rating: 1 out of 5
following a purchase from 22/07/2026
I still have not received anything from my order. Jean Claude Prévost.
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Response from 1001hobbies
Hello Jean Claude,
We are sincerely sorry to hear that you have not yet received your order. We invite you to contact us directly by email at [email protected] so that we can review your situation and find a solution together.
Best regards,
The 1001hobbies team
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Gernot S.
Rating: 5 out of 5
following a purchase from 10/08/2026
all good, fast delivery!
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Thierry C.
Rating: 5 out of 5
following a purchase from 31/07/2026
very good !
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Sharona A.
Rating: 5 out of 5
following a purchase from 06/08/2026
Great experience! Will be shopping here again!
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Dominique N.
Rating: 5 out of 5
following a purchase from 08/08/2026
Fast and serious. Highly recommended
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Geoffrey P.
Rating: 5 out of 5
following a purchase from 04/08/2026
Fast delivery and very interesting prices... I recommend
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Herve C.
Rating: 5 out of 5
following a purchase from 08/08/2026
Very good
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Alain G.
Rating: 5 out of 5
following a purchase from 07/08/2026
very good
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Patrick S.
Rating: 5 out of 5
following a purchase from 08/08/2026
All good, perfect, thanks.
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Paul V.
Rating: 5 out of 5
following a purchase from 07/08/2026
first!!
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Marc L.
Rating: 5 out of 5
following a purchase from 06/08/2026
The model came fast and well packaged. I will shop there again. Thanks
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Christian S.
Rating: 1 out of 5
following a purchase from 07/08/2026
My order has not arrived and I have been waiting for a response for 5 days.
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Response from 1001hobbies
Dear Christian,
We regret that your order has not arrived and that you are also waiting for a response from our customer service. We apologize for the inconvenience caused.
Please contact us at [email protected] and provide your order number so we can review the process and assist you further.
Best regards,
The 1001hobbies team
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Arlette A.
Rating: 3 out of 5
following a purchase from 09/08/2026
Disappointed the glue does not stick and the explanations are not great
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Response from 1001hobbies
Hello Arlette,
We thank you for taking the time to share your feedback. We are sorry to hear that the glue does not meet your expectations and that the explanations did not seem clear to you. To find the appropriate solution to your issue, we invite you to contact us by email at [email protected]
Best regards,
The 1001hobbies team
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Paron F.
Rating: 2 out of 5
following a purchase from 23/07/2026
Deformed and unsealed box; bags and small boxes inside visibly opened and transparent pieces detached from the supports.
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Response from 1001hobbies
Dear Ferdinando,
We are sorry to learn that your order did not meet your expectations and we apologize for the inconvenience caused by the package and its contents. To find an adequate solution, we invite you to contact us via email at [email protected].
Best regards,
The 1001hobbies team
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Bruno M.
Rating: 5 out of 5
following a purchase from 09/08/2026
Great seller. Fast shipping and good communication. Recommended.
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Kevin B.
Rating: 1 out of 5
following a purchase from 09/08/2026
I still have not received my order! When I try and contact the help desk they give no sensible reply. I strongly recommend you look elsewhere before dealing with this company!
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Response from 1001hobbies
Dear Kevin,
We are sorry to hear that you have not yet received your order and that you have not received a satisfactory response from our customer service team. To assist you as best we can, please contact us by email at [email protected].
Kind regards,
The 1001hobbies team
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