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A
Rating: 4 out of 5
It took a while for my order to be processed, but overall I received my parcel in a satisfactory time. Very satisfied with the service.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Enhanced website
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A
Rating: 1 out of 5
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
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A
Rating: 1 out of 5
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
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A
Rating: 2 out of 5
Delivery time too long, not as advertised, impossible to plan a date.
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C
Rating: 5 out of 5
Very good order control and customer service
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A
Rating: 1 out of 5
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
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A
Rating: 5 out of 5
Very good It would be nice to put the refs of the paint on the general with the name of the color to avoid going into detail we gain in ease of choice
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A
Rating: 5 out of 5
Hello. No particular problem on the site. In relation to my order, I received a duplicate product. I contacted the service again and the problem was quickly resolved. He sent me another model. Very quickly. No complaints
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A
Rating: 4 out of 5
Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.
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A
Rating: 2 out of 5
I still haven't received the order?
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A
Rating: 5 out of 5
Easy ordering, products available, order processed quickly, fast delivery
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A
Rating: 1 out of 5
Lame. Put products online that they don't have in stock. Avoid at all costs.
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A
Rating: 1 out of 5
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Always delivered on time
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A
Rating: 2 out of 5
Bad, many problems but no dishonesty.
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A
Rating: 5 out of 5
Nothing to complain about!
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C
Rating: 5 out of 5
Easy
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A
Rating: 5 out of 5
Everything is perfect, site cde and fast delivery.
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V
Rating: 1 out of 5
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
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C
Rating: 4 out of 5
Satisfied
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G
Rating: 1 out of 5
my September order still hasn't arrived, meanwhile it's still a week before February....
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A
Rating: 2 out of 5
bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides
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V
Rating: 1 out of 5
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
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C
Rating: 5 out of 5
Everything was great, it was delivered quickly and the order was beautiful. I will definitely buy again
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V
Rating: 5 out of 5
Good service and fast delivery.
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G
Rating: 3 out of 5
After many mails and much too late my order finally, received.Am actually used to different .
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G
Rating: 2 out of 5
I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.
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G
Rating: 5 out of 5
All in order and right on time
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V
Rating: 5 out of 5
Everything perfect
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V
Rating: 5 out of 5
Arrived timely and in excellent condition
V
Rating: 1 out of 5
Goods never arrived No reply to emails
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V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
Very good experience with a shipment coming from Paris to British Columbia, Canada.
G
Rating: 1 out of 5
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
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V
Rating: 5 out of 5
The kits and paints at 1001 Hobbies are rare finds; hard to get anywhere else. Through them, I have access to challenging, super-detailed model kits. I love this place!
V
Rating: 5 out of 5
Easy to navigate website. Fast delivery. Happy with purchase. Recommended seller.
C
Rating: 1 out of 5
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
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G
Rating: 5 out of 5
Excellent!!!
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