English 
A
Rating: 1 out of 5
I still haven't received anything or even a notice
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersV
Rating: 1 out of 5
Pieces not included
V
Rating: 1 out of 5
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
Translated reviews
V
Rating: 1 out of 5
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
Translated reviews
G
Rating: 1 out of 5
Delivery took way too long.
Translated reviews
V
Rating: 5 out of 5
Good service, will definitely use again.
A
Rating: 4 out of 5
-,,.
Translated reviews
V
Rating: 5 out of 5
Excellent quality. quickly delivered! Thanks so much.
A
Rating: 5 out of 5
A little cumbersome payment, but fast enough delivery. good price
Translated reviews
V
Rating: 5 out of 5
Great service
V
Rating: 5 out of 5
Excellent service, really pleased with my order.
C
Rating: 5 out of 5
Very good.
Translated reviews
C
Rating: 3 out of 5
Very confusing information with the shipment I don't know how I can track it, it hasn't arrived yet but I hope it will ^^
Translated reviews
V
Rating: 1 out of 5
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
V
Rating: 1 out of 5
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
A
Rating: 4 out of 5
A faster response time would be desirable
Translated reviews
G
Rating: 5 out of 5
Very good delivery perfect .nothing to complain about
Translated reviews
G
Rating: 4 out of 5
The delivery was very good
Translated reviews
V
Rating: 4 out of 5
The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.
C
Rating: 3 out of 5
What I bought has arrived, but my two orders were placed on the same day, they brought them to me together but they counted the shipment twice. I complained about it but they did not pay attention to me.
Translated reviews
V
Rating: 2 out of 5
I received the wrong item and returned it as requested but have had no replacement, refund or any response since.
V
Rating: 5 out of 5
Amazing range of models to choose from. Good prices and fast service.
G
Rating: 4 out of 5
Everything was well organized, only drawback is that all communication was in French, a drawback for me
Translated reviews
C
Rating: 5 out of 5
Everything arrived in perfect condition and very fast !!!!
Translated reviews
G
Rating: 5 out of 5
Clear uncluttered web side
Translated reviews
G
Rating: 5 out of 5
Very satisfied with all aspects.
Translated reviews
C
Rating: 5 out of 5
Very good *****
Translated reviews
V
Rating: 5 out of 5
Sent my order quick! Kept me updated on the shipping status too.
V
Rating: 2 out of 5
Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.
COMMUNICATION IS PARAMOUNT.
V
Rating: 2 out of 5
The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again
V
Rating: 5 out of 5
came in time at first was a bit wary as it was shipped from europe and thought it might get delayed but pleasantly happy that it came on the day stated on delivery thank you very much
V
Rating: 4 out of 5
order service good model purchased very bad not user friendly to build directions very bad had to trash the J 3 Cub model
V
Rating: 5 out of 5
Service is escellent from start o finis!
C
Rating: 1 out of 5
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
Translated reviews
C
Rating: 1 out of 5
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
Translated reviews
V
Rating: 5 out of 5
I had no problem, Customer ⁹service was great delivery was fantastic
G
Rating: 4 out of 5
No
Translated reviews
C
Rating: 2 out of 5
ORDER DELAY
Translated reviews
V
Rating: 4 out of 5
Good service on this occasion..
V
Rating: 2 out of 5
Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!