Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 328 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Perfect, fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Lots of choice and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Top sales service. What's more, the delivery arrived before the date he told me. Really excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
quality service, on-time delivery, all good stuff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
I am very satisfied. Shipment conforms to my order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/12/2021
After a model car arrived broken a new one was sent - super service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Good quality products Delivered on time
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Verified Buyer
Rating: 1 out of 5
following a purchase from 06/11/2021
Out of stock. Chased numerous times just to be told it’s coming, then promised to reimburse me but never got my money back. PayPal had to compensate me but only to 2/3 of its value. Do not trust this company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Searching for paint and varnish accessories is not always easy...........
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/11/2021
No indication on your site that the item ordered was no longer in stock. This causes the customer complications and unnecessary payment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Excellent service. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Delivery as ordered, fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2021
Excellent service and delivered as and when predicted.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/11/2021
The order met my expectations
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/11/2021
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Perfect , received quickly
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/11/2021
LOOSE FIGURES WITHOUT THE MATRIX. MOST OF THE WEAPONS ARE BENT AND ALMOST BROKEN.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Always very fast, with reliable and appropriate packaging.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2021
Order not received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
I am very satisfied with my order and also with the advice (tutorials) that you share with me by e-mail.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/11/2021
Delivery took a little, long 2 weeks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2021
Shipping was quick. Excellent to deal with
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Order followed step by step and received in good condition Impeccable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2021
The site was easy to navigate and the check out was fast and simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast and clean delivery!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/11/2021
12 days to receive an order, it will arrive sooner if you walk.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Clear and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Hello, just what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Perfect......cde easy fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/11/2021
A fast professional service.A vast choice some of which I was unable to find on any of the other sites I looked at
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/11/2021
All correct.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 25/11/2021
I paid almost 13 euros for the Advent calendar to arrive on the 1st, and it arrived on the 9th.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Good navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
CLEAR...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Product conforms, great packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Simple and efficient ordering. Item conforms to description. Fair price. If I had to make one criticism, it would be that the shipping and delivery of the order were not quicker, but isn't the first quality of a model maker patience? In any case, I'll be placing more orders with 1001 Hobbies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
fast delivery with no unpleasant surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Wide choice of models, many products in stock, attractive prices,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
I had a problem because not all the items in the order were available. One phone call and the operator took my problem into account and delivered the order, which was already available. Thanks to Laure
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