Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 334 published reviews
5 25,4k 63% 4 6 446 16% 3 2 772 7% 2 1 728 4% 1 3 995 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Very good quality product, delivered on time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2021
I received a mock-up, half of which is missing, and I haven't had a reply despite photos etc.... So I got in touch with Heller to tell them what I think of you.
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Response from 1001hobbies

Dear customer.
First of all, we apologize for the inconvenience. However, at our last exchange, we are waiting for the pictures of your product.
On the other hand, we can't send an after-sales service if we don't have all the information we need to call on our suppliers. Thank you for your understanding. Sales department.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Once again, delivery of an order is fairly quick and secure with Mondial Relay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
very satisfied very fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2021
two weeks for 5 items, a bit long. impossible to cancel an item during this time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2021
Order despached quickly and received correct and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Perfect!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/11/2021
a very good choice, and the expedition was very fast !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
ordered arrived promptly
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2021
Very reliable, fast delivery and good materials. Very pleased
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
It's a pity that small volume shipments, in envelopes, are made by Mondial Relay. It's not very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery. Wide choice of colors
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2021
Great price and constant updates regarding shipping.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 22/10/2021
delivery rather late (more than a week), order itself also somewhat disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Nickel product Fast and reliable seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Super! The model car is of excellent quality. As for shipping, it was ultra fast. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Good delivery times and packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2021
nothing to complain about and yet I'm a grouch.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2021
Out of date, wrong order, excessive price!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
The item was delivered on time. The product was very well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Nikel as always.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 02/11/2021
Very good , very fast delivery, just top. did get several mails in French,????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
Everything is perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/10/2021
Professionalism, speed, good communication.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/10/2021
Excellent quality item fast delivery extremely pleased except for the packaging, unfortunately the packaging in my opinion is totally inadequate delivered only in bubble wrap and no hard coverage to protect the box apart from that I am pleased with my purchase .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
all OK
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/10/2021
invece delle figure dell'EQUIPAGGIO DEL CARRO ARMATO, HO RICEVUTO IL CATALOGO MiniArt. Quindi completamente un altra cosa che non ho mai chiesto
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Response from 1001hobbies
Salve, Grazie per il suo commento e ci scusiamo. Aspettiamo la tua email a [email protected]. Vi ringraziamo per il vostro tempo e ci scusiamo di nuovo.
Customer service of 1001hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Good, compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
RAS ALL IS WELL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
I've been ordering from 1001 maquette for several times now, and so far I've never been disappointed... A very good order tracking system... And simple, practical personal delivery.
Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
No problem Site to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
Perfect for the site, delivery and speed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2021
Shipping times can sometimes be long. The site lacks information on product availability. But the sales department is responsive and adapts to complaints.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Interesting site with a wide range of products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/10/2021
I'm disappointed, I was expecting an A4 decal and I only received a 25mm x 85 mm sticker, I was misled about the article
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Response from 1001hobbies
Thank you for your comment. The 1/72 decal sheets are rarely on an A4 sheet. We regret that you are disappointed, but if you wish, you can return the item to us.
Sincerely, Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Product conforms, well packaged, excellent delivery times, better than advertised. Top product.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/10/2021
Smooth purchase process, fast delivery, well packaged, all items in top condition, exactly as described. The colors of the puzzles are as pictured. Everything is very good! Again and again with pleasure and many thanks !!! :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/10/2021
Order delivered on time but very disappointed by the contents of the box, badly deburred parts, brittle and difficult to assemble.I will not order any more products from this brand.very poor value for money.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 12/10/2021
Almost a month for delivery of a product that was listed as immediately available
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 28/10/2021
Expensive shipping costs nr Netherlands
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