Customer reviews of 1001hobbies

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

Delivery on time Model conforms to my order

Beautiful make-up

Inconsistent customer service following the loss of my parcel ordered on December 12. Terse emails with no explanation of how to replace the order or even refund it. No contact number. Today is 040121I have no news of my €70 which has gone up in smoke. The children are still waiting for their presents.

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it's actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

I placed an order on December 15 for paints and a paint-tool kit. To date, on January 4, my order has still not been dispatched. They justified this by saying that the kit in question was no longer in stock, even though it was available when I placed my order. What's more, I paid for a more expensive Colissimo delivery, only to receive nothing. So I cancelled my order and am waiting for a refund. Regarding the models, I find it shameful that, given the price of some of them (Titanic 03719 model at over 400 euros), neither paint nor tools are supplied. What's more, the prices on the site are unjustified. The same Titanic model at 340 euros on Amazon with delivery.

Perfect from start to finish. Sea

Satisfied with my choice.

still haven't received the parcel that should have arrived 10 days ago

delivery time far too long

Disastrous experience: no parcel sent after a delay of more than 3 weeks.

I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.

First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.

Very satisfied with order completion and delivery

All very well!

There was some delay with the shipment but in the end it arrived perfectly.

Great Item and arrived in perfect time. Will use again

Everything perfectthe only downside is the delivery timeotherwise very good.

Great Service, thank you 1001 Modelkits team

Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.

I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone

Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied

Despite the holidays material arrived on schedule

RAS package arrived well packaged

Order as described and well packaged. Shipping time was fast given the circumstances (order on 16122020 delivery on 221220

Very good site, lots of material and models. Delivery on time despite the current provisions (covi

delivery time not very fast for a product in sto

I received my book in good condition and in a correct time with a small bonus of a leaflet advertising comics which is most interesting nothing to say satisfied ser

Tres bien rien a redire

It has been weeks since I ordered one roll of oracover and still have not received it...

I ordered my model on Dec. 11 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

It has been weeks since I ordered one… It has been weeks since I ordered one roll of oracover and still have not received it...

I ordered my model on Dec I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

Well packed relatively fast delivery and item in perfect condition

The delivery unfortunately took a long time It was stated on the website that there were 120 paint strips in it However, there were only 20 paint strips with 6 jars each so you have 120 jars but not 120 paint strips

Fast and correct delivery good assortment and always up to date order status

I cannot rate my order any lower. Not only did it arrive more than 15 days late according to the date indicated, but they also did not send one of the items I had purchased because they did not have it in stock. Not content with that, they have not even written me to tell me that they did not send it but they send me a discount voucher for that amount instead of making the refund because it is not a return but a failure in their warehouse. They impose an abusive price (about 70 euros) to avoid paying shipping costs and try to correct their mistake with a discount voucher that of course I do not intend to use because I do not intend to trust this company.