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R
Rating: 5 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 3 out of 5
Good and fast service, the only thing I find disappointing is that the Dutch language is not mentioned anywhere in the instructions.
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F
Rating: 5 out of 5
I consider them to be good products, of high quality and the prices are appropriate, the purchasing and delivery process is very efficient and everything arrives on time and in good condition. There was no problem with the courier service. The bag arrived in perfect condition. I am very satisfied with the purchase.
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P
Rating: 1 out of 5
It is absurd to travel 60 km to go to BRT to pick up the goods. At home, do we need to include shipping in the purchase of materials???
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Response from 1001hobbies
Dear Pierluigi,
Thank you for your feedback. We are sorry that the pickup experience did not go satisfactorily and we understand your frustration.
We invite you to contact us directly via email at the address [email protected], so we can discuss the situation and find a solution together.
Best regards,
The 1001hobbies team
Thank you for your feedback. We are sorry that the pickup experience did not go satisfactorily and we understand your frustration.
We invite you to contact us directly via email at the address [email protected], so we can discuss the situation and find a solution together.
Best regards,
The 1001hobbies team
J
Rating: 5 out of 5
Due to the product, fast shipping and very economical, I recommend it.
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J
Rating: 5 out of 5
everything was perfect thank you again
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N
Rating: 5 out of 5
no issues, product meets my expectations.
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V
Rating: 4 out of 5
The products are amazing and at a very good price. I don't give it 5 stars because the shipping time took a long time because they didn't have the product in stock, more than a month. Still, I will buy again on this website
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S
Rating: 1 out of 5
Deplorable, customers waiting for ages on a product that is in stock. I do not recommend. One and a half months to deliver without any commercial gesture.
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Response from 1001hobbies
Hello Sébastien,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. We always strive to improve our service and would be happy to discuss this in more detail with you. Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. We always strive to improve our service and would be happy to discuss this in more detail with you. Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The 1001hobbies team
P
Rating: 5 out of 5
Great, according to agreements.
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D
Rating: 5 out of 5
Order compliant and perfect careful packaging thank you
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A
Rating: 5 out of 5
I received my package in perfect condition and the model meets my expectations
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A
Rating: 5 out of 5
Everything went very well, good communication, careful and fast shipping. I can only say bravo and thank you.
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J
Rating: 2 out of 5
The package has arrived but I sent a few emails and have received no response at all.
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Response from 1001hobbies
Dear Jan,
Thank you very much for your feedback. We are sorry to hear that you have not received a response to your emails. We would like to resolve this for you, so please contact us through our customer service so we can assist you further.
Best regards,
The team of 1001hobbies
Thank you very much for your feedback. We are sorry to hear that you have not received a response to your emails. We would like to resolve this for you, so please contact us through our customer service so we can assist you further.
Best regards,
The team of 1001hobbies
D
Rating: 5 out of 5
Very good site with quite a lot of choice and delivery on time. But I would like even more references in large sizes regarding airplanes.
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Response from 1001hobbies
Hello David,
We warmly thank you for your positive feedback and encouragement. We are delighted that you appreciated our product selection and delivery service. Your suggestion regarding large size references for airplanes is valuable and we will take it into account for the future. We hope to see you again soon on our site!
Best regards,
The 1001hobbies team
We warmly thank you for your positive feedback and encouragement. We are delighted that you appreciated our product selection and delivery service. Your suggestion regarding large size references for airplanes is valuable and we will take it into account for the future. We hope to see you again soon on our site!
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
Very fast shipping, careful packaging, quality reduced model. Perfect! Thank you!
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J
Rating: 5 out of 5
Everything perfect and fast and good
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W
Rating: 5 out of 5
Everything is great !!!
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F
Rating: 5 out of 5
Very nice ACDC magnet and arrived very quickly
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H
Rating: 5 out of 5
THE WHOLE OPERATION HAS TURNED OUT TOTALLY EFFICIENT
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A
Rating: 5 out of 5
My merchandise arrived in perfect condition. It came in a timely manner. I’m very satisfied with my purchase.
H
Rating: 1 out of 5
The description of the item does not match the content at all. It says diecast assembled model. It is completely plastic, NOT ASSEMBLED AND NOT PAINTED
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Response from 1001hobbies
Dear Hannelore,
Thank you very much for your feedback. We are sorry to hear that the item does not meet your expectations. Your comments are important to us and we would like to discuss this further with you to find a solution.
Best regards,
The team of 1001hobbies
Thank you very much for your feedback. We are sorry to hear that the item does not meet your expectations. Your comments are important to us and we would like to discuss this further with you to find a solution.
Best regards,
The team of 1001hobbies
B
Rating: 5 out of 5
Package arrived earlier than expected and intact
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S
Rating: 1 out of 5
I have not received any news regarding my order and no response to the email for a month. At that point, I activated PayPal's purchase protection. The next day they shipped the package. When it arrived, however, one model was missing. Unreliable
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Response from 1001hobbies
Dear Sergio,
We are sincerely sorry for the situation encountered and for the lack of communication regarding your order. We fully understand your dissatisfaction.
Regarding the missing item upon receipt of your package, we invite you to contact us directly at the email address [email protected], so we can examine your case and propose an appropriate solution as soon as possible.
We remain fully at your disposal to resolve this issue and thank you for your feedback.
Best regards,
The 1001hobbies team
We are sincerely sorry for the situation encountered and for the lack of communication regarding your order. We fully understand your dissatisfaction.
Regarding the missing item upon receipt of your package, we invite you to contact us directly at the email address [email protected], so we can examine your case and propose an appropriate solution as soon as possible.
We remain fully at your disposal to resolve this issue and thank you for your feedback.
Best regards,
The 1001hobbies team
V
Rating: 5 out of 5
Fast and perfect shipping, thank you!
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F
Rating: 1 out of 5
Catastrophic. Order of 3 items, one delayed delivery for 3 weeks. I therefore decide to remove this item. Delivery arrived at the wrong address, return to sender. Request for resending the order, but still nothing for 2 weeks
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Response from 1001hobbies
Hello Fred,
We completely understand your disappointment and we are sincerely sorry for the inconveniences you encountered with your order. To better assist you and find a solution, we invite you to contact us directly at the address [email protected].
Best regards,
The 1001hobbies team
We completely understand your disappointment and we are sincerely sorry for the inconveniences you encountered with your order. To better assist you and find a solution, we invite you to contact us directly at the address [email protected].
Best regards,
The 1001hobbies team
X
Rating: 1 out of 5
Never again. Bad after-sales service. What I ordered hasn't arrived and no one is responding.
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Response from 1001hobbies
Hello Xavi,
We sincerely regret that your experience has not been satisfactory. We invite you to contact our customer service at [email protected] so that we can help you resolve this inconvenience. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team.
We sincerely regret that your experience has not been satisfactory. We invite you to contact our customer service at [email protected] so that we can help you resolve this inconvenience. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team.
L
Rating: 5 out of 5
Keurig
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D
Rating: 5 out of 5
Excellent quality
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B
Rating: 5 out of 5
The items came in a timely manner. Boxes were in excellent shape.
S
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
The package arrived quite quickly, everything perfect
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S
Rating: 4 out of 5
Hello, I wasn't aware that the delivery would not take place within a few days... one part was not available and the others were waiting for the last part.
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T
Rating: 5 out of 5
Very good quality and attention to detail. I am very satisfied.
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F
Rating: 5 out of 5
All in order
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F
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
My order was delivered on time, complete and well packed. I would recommend this company and certainly use them again. Alan James. Wales UK
A
Rating: 1 out of 5
The product ordered does not match my order
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Response from 1001hobbies
Hello Ayad,
We are sincerely sorry to learn that the product you received does not match your order. To resolve this issue as best as possible, we invite you to contact us directly at the email address [email protected] so that we can assist you.
Best regards,
The 1001hobbies team.
We are sincerely sorry to learn that the product you received does not match your order. To resolve this issue as best as possible, we invite you to contact us directly at the email address [email protected] so that we can assist you.
Best regards,
The 1001hobbies team.
R
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Requested products and excellent delivery time…
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