Customer reviews of 1001hobbies

Impeccable!

1 month delivery delay, order accepted and paid while the products are not in stock. Upon delivery, one product was missing and they offered me a credit for the amount of the product to be used on my next order! I will never buy from this site again.

The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.

Good service, fast delivery, products well protected during transit.

Fast delivery, very compliant, thank you!

Products match my order.

Very fast delivery, a lot of choices but unfortunately higher prices than other French sites. So I only come here when the products are not available elsewhere. A little effort please...

I am currently in another country. I haven't seen my order yet. I hope for the best.

It was long! And for good reason: three of the four ordered products were only available on order from the manufacturer, and within one to two weeks (it's written in full, you can't say you weren't aware!). An email received on August 2 to inform me that the order is registered, a second email on August 4 to indicate that the order is being prepared, a third email on the 11th to indicate that the order is still being prepared (logically one of the three items on order must have arrived), then a fourth email on August 13 to inform me that the order has just been shipped. Eleven days in total: we are below the two-week deadline: the contract is perfectly respected. My feeling is therefore positive regarding this store. The wait was indeed long, but the store communicated all along, so we can't say they left me in the dark. I repeat, but the contract has been perfectly respected, so nothing to complain about. Nevertheless, I caution a certain category of potential customers: if you are the impatient and/or paranoid type and demand a daily update on the status of your order and that it arrives complete, at your home, instantly, five seconds after clicking the 'complete order' button, I advise you to move on. After all, modeling is a hobby where patience is paramount. If you are that impatient, perhaps you should consider changing hobbies? lol

Very good telephone reception, quick processing of the order

Great

Perfect!!!!’

Wide selection and fast delivery

very well received on time.

All products are correct.

Still have not received the entirety of my order, waiting for the model from the end of June to now 15/08/25! Still nothing... refund request unanswered.

The quality of the crane is not up to par, twisted parts, scale of certain random parts and for your information, delivery by Chronopost 40 kilometers from my home round trip

very good delivery: thank you!

The received article is not the one ordered and it is broken because it is not new, the figurines were no longer attached with the metal wire that prevents movement

we have received the orders GDLHMQUBN and HMLPPRABSA; we are still waiting for the order RJQCJJNIK / 25.05.2025..... following the complete deliveries of all our orders, we will probably provide our comments......of satisfaction.....!!! Therefore, let us wait for the next steps..... Thank you for forwarding the rest of our orders......

This was my first order with 1001hobbies and to be honest, some not-so-good reviews almost held me back. But I was proven wrong! A very nice customer service that apologized for a short wait (due to the supplier). Then an email that the item was shipped and everything was clear and straightforward with the tracking number from DPD. After three days, the package from France arrived at my place. The ordered item, as expected, top-notch! My conclusion, this was my first order with 1001hobbies but certainly not the last! I can only recommend the site and the shipping!!!

Everything is great

The product has a manufacturing defect and the assembly instructions are not well explained

Perfect items, serious and reliable seller, fast shipping.

Fast delivery in excellent condition

Very good price and everything correct with the shipping

Great choice, good service despite a slight delay in delivery. Serious and responsive, recommended.

Quick and efficient, thank you

Super

After 3 weeks of waiting, they told me it was one week! I contacted customer service again to inform me that the payment was not valid even though my bank had debited the amount of the invoice. No one contacted me to inform me of the problem if I hadn't called. I had to send proof from my bank as a precaution that it had been paid. Finally, 2 months later, I received my purchase. Thank you, but no thank you. In return, neither gifts nor apologies. Good bye.

Top

Perfect in every way!

I have not received anything and have been waiting for months for my order.

I received incomplete products and have been waiting for three months. They said they sent two products, but only one. I have already informed them, but there has been no response.

Completely in line with what I expected. The reinforced packaging is more than necessary given the crushing that the box endured during transport.

100% - happy to do it again!

Perfect

Good quality. Nice price.

Order arrives late + nothing to do with the photo on the site. I do not recommend.

Good quality products and fast shipping. Top!