Customer reviews of 1001hobbies

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Good internet store, but even better, good after-sales service.

Order conformed and shipped quickly. No surprises, I highly recommend

Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!

Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone

I've already given my evaluation. I'm going to get an e-mail every day asking me the same question? This is the fourth mail, that's enough. Thank you Eric Souquet-B

A few days after placing an order for a model, customer service got in touch to tell me that the product was out of stock and that the restocking date was estimated at 4-5 weeks. With no further certainty provided, I opted for a refund (now in progress). I appreciate the customer service's spontaneous contact, even if given the amount involved (just over €450) it was a minimum. I can also understand the announced restocking delay, given the origin. What doesn't encourage me at all to try again is, on the one hand, the number of reviews posted here mentioning this problem and, on the other hand, the fact that at the time of ordering this model was indicated as being in stock in 5 copies (unless I'm mistaken, that's still the case today! ). I think it's a pity to make it so difficult for people to know how many items are in stock, which must require a much heavier follow-up, and which has to be done for a certain number of items. In my case, it was shooting myself in the foot, because going from a stock of 5 announced to 0 in reality makes me wonder about the very existence of stock tracking, and doesn't really give a feeling of reliability. D

The item ordered was dispatched promptly and received without breakage. I will recommend this s

When we ordered we were told that it would take 3 to 4 working days, but the model was delivered 13 days later because it was not in stock. We would have liked to know this at the time of purchase....c was for our son and the wait was too long.

No delivery

parcel conforms to the order products very well packed speed of dispatch despite a small mix-up due to the tracking which indicated that the parcel had been dispatched but the follow-up by the site of the post office said that the parcel was ready but not yet taken in charge by the post office. In fact, the parcel had left the 1001 maquettes depot, but the post office took two days to dispatch it, so it wasn't the seller's responsibility. With the cat, the person I spoke to did her utmost to inform me of the situation. So yellow card to the post office and good point to 1001 maquettes. I'll recommend you without any worries, while keeping in the back of my mind that the post office has its failings in your area. I definitely recommend

The box arrived completely broken as it did not come with protective packaging. They have sent directly the box of the model that is a very thin cardboard wrapped with plastic. It was to make a gift and the appearance was horrible. For this that would not have increased their costs much I will not buy again in this store because you risk that the merchandise arrives destroyed.

wait one me my order...

The small key fob has still not arrived. In this day and age where everything is delivered quickly, it is not exactly customer-friendly to wait so long. I hope that the item arrives soon. I will never order anything from you again!!!!

Serious seller with responsive after-sales service. Small problem with my order quickly taken care of and resolved by the after-sales service. I recommend

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Recommend this seller for the seriousness the speed the packaging everything is nik

On August 11, I placed an order Several times contacted both by phone and email Apparently I am always kept on the line After more than a month I still have not received anything On the website it says that my order is canceled but is paid Edit: On October 9 I received a part of the order Shortly before that I was informed by a friendly employee from France about the cause of an apparently exceptional problem After receiving this part of the order this nice lady called me again to explain why the last part is still taking some time Service from her is very good Of course not pleasant to have to wait so long for the stuff Suspected cause of problems is the computer system of 1001

A very good service

Excellent received my orderand in good time thankyou.

The model is fine what I didn't like is that I didn't know when it was going to arrive the tracking number they sent me by email was not correct I tried to contact them to solve the issue and I got nothing. They did not reply to my email. That's why the score is so low.

Good products as described. Well packed

Products conform well packaged Fast delivery

More than perfect

I recommend for the seriousness of the team! Fast delivery and great make-up

Excellent received my order,and in good... Excellent received my order,and in good time thankyou.

Keep up the good work )

Very good store! The prices are attractive, there's plenty of choice, and delivery is fast and careful. However, it is (apparently?) IMPOSSIBLE to cancel your order if you make a mistake or change your mind, even if it's not yet in preparation. So it's best to be

Serious housegood shipping respect of the order

Delivery time now already over 9 days. Far too long.

A very good service A very good service

A very good service A very good service

Excellent received my order,and in good… Excellent received my order,and in good time thankyou.

Negative I placed the order on 3108 and I haven't heard anything more payment in advance with pay pal I wrote two mails but I haven't heard back

I placed an order for 3 models and although they arrived on time, the packages were wrapped in plastic without protection or warning of fragile package so I have received broken packages and one of the models was broken. I have contacted customer service and at first they answered me quickly but when I got to the point of accepting one of the options they gave me they did not give me any sign of life and after 3 emails within 3 weeks to give them time to respond I'm still waiting.

10 days late on the delivery date announced after a reminder from me by may

Very good products good site with choice...and good"" brands ""...I recommend this seller.

Well stocked site with lots of good quality material attractive prices. Unfortunately there were problems with the shipment not so much for the delivery time but for the tracking of the package you didn't know where it ended up however everything ended up for the best and certainly the fault was the post office. Only flaw is that the model arrived with a broken tail (solvable problem however annoying since the model is new and of a certain cost) should improve the packaging before shipping. However professional site highly recommended.

Fast delivery and good packaging. I was promptly informed about the processing of my order.