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Rating: 5 out of 5
simple order-taking delivery times respected great choice
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 309 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Nothing to say
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Rating: 5 out of 5
Excellent service Excellent service, would highly recommend.
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Rating: 5 out of 5
Product meets my expectations. Delivery time respected
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Rating: 5 out of 5
Product quality and speed of delivery absolutely perfect!!!! Thank you! I will be back as soon as possible
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Rating: 5 out of 5
compliant products very fast delivery reliable service provider
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Rating: 4 out of 5
nothing to report
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Rating: 4 out of 5
Good service and good listening to my expectations
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Rating: 5 out of 5
Excellent Very satisfied
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V
Rating: 5 out of 5
product was damaged and unusable
A
Rating: 3 out of 5
Products conform but delivery too slow in my opinion
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Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
product was damaged and unusable product was damaged and unusable
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 5 out of 5
I needed parts for a diorama and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks I couldn't have completed my project without them!
A
Rating: 5 out of 5
No problems to report: articles conform to order, packaging corresponds to model dimensions (which is not always the case, leading to boxes being tossed about and crushed by carriers unconcerned about the fragility of the c
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Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
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Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
A
Rating: 4 out of 5
very satisfactory
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Rating: 5 out of 5
Several orders all received and conforming to the catalog
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Rating: 5 out of 5
Perfect turnaround time and adherence to order
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Rating: 5 out of 5
I found all the products I needed and they were in stock! Fast, clean delivery and efficient tracking. I would recommend
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Rating: 5 out of 5
All very well
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Rating: 5 out of 5
Excellent service Excellent service. Because they couldn't supply what I had requested, they found a good alternative.
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Rating: 5 out of 5
No problem to place the order, which is delivered quickly and in good condition. Delivery as ordered
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Rating: 5 out of 5
Fast delivery model compliant ?
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Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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Rating: 3 out of 5
The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
Goods okay Processing snail-slow (missed birthday). Contact okay.
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Rating: 5 out of 5
Excellent service Excellent service. Because they couldn't supply what I had requested, they found a good alternative.
A
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
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Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 1 out of 5
Over priced Over priced, shipping toke too long.
Response from 1001hobbies
Dear customer, Your order was sent on the 12/04/18, 5 working day after you placed your order, and delivered on the 18/04/18. This delay corresponds to the information on our website. Please note we ship from France. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 5 out of 5
Excellent service. Because they couldn't supply what I had requested they found a good alternative.
V
Rating: 4 out of 5
Over priced shipping toke too long.
V
Rating: 5 out of 5
The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
A
Rating: 5 out of 5
good experience good choice of products and speed of shipment
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Rating: 5 out of 5
Received promptly as advertised
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Rating: 5 out of 5
Fast delivery and perfect follow-up. I will come back to your site. Best regards. Bernard BOURQU
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Rating: 5 out of 5
RAS EVERYTHING IS OK PERFECT THANK YOU FOR YOUR PROFESSIONALISM CORDIALLY
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Rating: 5 out of 5
We received the material we ordered that we thought was now unobtainable in the market.We are satisfied with both the material we received and the type of delivery.
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