English 
V
Rating: 5 out of 5
PRODUCT GOOD AND WELL PROTECTED BUT THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE TOOK OVER A WEEK TO ARRIVE!
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
fast service nothing to say everything is o
Translated reviews
A
Rating: 5 out of 5
Everything is perfect, especially the color suggestions and availability. I recommend...
Translated reviews
A
Rating: 4 out of 5
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great
Translated reviews
A
Rating: 4 out of 5
satisfied. fast delivery and correct items
Translated reviews
A
Rating: 5 out of 5
perfectrapid.
Translated reviews
A
Rating: 5 out of 5
even if there are small glitches, everything is settled politely and efficiently and I will be your customer without hesitation. Good day Patrick Alfred H
Translated reviews
A
Rating: 3 out of 5
Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.
Translated reviews
A
Rating: 5 out of 5
fast! very good follow-up
Translated reviews
A
Rating: 5 out of 5
Fast, accurate delivery
Translated reviews
A
Rating: 5 out of 5
very serious
Translated reviews
A
Rating: 3 out of 5
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Translated reviews
Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
V
Rating: 4 out of 5
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great
A
Rating: 5 out of 5
fast delivery in good condition and in accordance with products viewed and ordered
Translated reviews
A
Rating: 1 out of 5
I've been waiting months for my refund. Beware of this sales site, they send you an email saying that they have refunded your money, only the money never arrives in your account. STILL NO REFUND ON MY ACCOUNT...
Translated reviews
A
Rating: 5 out of 5
Good products and fast delivery
Translated reviews
A
Rating: 5 out of 5
Nothing to complain about. Excellent response to my last comma
Translated reviews
A
Rating: 5 out of 5
1001 Maquettes nothing to complain about it's perfect
Translated reviews
V
Rating: 5 out of 5
All arrived in good condition packaging was fine cheers
V
Rating: 4 out of 5
So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!
Translated reviews
V
Rating: 5 out of 5
Order was handled very well Information on tracking via email excellent
Translated reviews
A
Rating: 5 out of 5
very good I recommend very series
Translated reviews
A
Rating: 1 out of 5
delivery in two instalments after two phone calls but still a month's waiting time worldwide designer relay point 25 kms away when there is one at
Translated reviews
A
Rating: 5 out of 5
All arrived in good condition All arrived in good condition, packaging was fine, cheers
Translated reviews
V
Rating: 5 out of 5
All arrived in good condition All arrived in good condition, packaging was fine, cheers
V
Rating: 5 out of 5
Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I�ve never received my items or a refund. In my view this is a internet seller that�s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
V
Rating: 2 out of 5
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Translated reviews
A
Rating: 5 out of 5
Satisfied.everything as I expected.
Translated reviews
A
Rating: 4 out of 5
Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m
Translated reviews
A
Rating: 1 out of 5
Placed my order paid my money and did... Placed my order paid my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I've never received my items or a refund. In my view this is a internet seller that's happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Translated reviews
Response from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 1 out of 5
Placed my order payed my money and did… Placed my order payed my money and did not Receive my items. Emailed them the reply was so sorry we will sort out the problem and get back to you since then I’ve never received my items or a refund. In my view this is a internet seller that’s happy to ripe you of and have the audacity to ask you for positive feedback. So if you like paying for something your never receive then buy from them.
Response from 1001hobbies
Dear customer, Unfortunately it appears the package was lost during the shipment. We will refund your order as soon as possible. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
Reliable site
Translated reviews
V
Rating: 3 out of 5
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Translated reviews
A
Rating: 5 out of 5
Very good site, fast and with great communication
Translated reviews
A
Rating: 3 out of 5
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Translated reviews
A
Rating: 5 out of 5
Perfect on time. Everything was in the coli
Translated reviews
A
Rating: 5 out of 5
Very happy with product and delivery
Translated reviews
A
Rating: 4 out of 5
Very good nothing to say
Translated reviews
A
Rating: 5 out of 5
no need to create an account to order. the products are as advertised. the site keeps us informed of the progress of the parcel right up to delivery. We can easily ask for advice by e-mail . it's fast and very professional . no negative points to note . thank you to the whole team .
Translated reviews