Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
A very well-designed site with many models and accessories
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/03/2018
see the message recently sent to customer service. I see that switching between computers is not up to scratch. A computer is just a silly machine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Very good price and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Quality paint at a great price.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Have not received order. Have not received an answer to my question about how long it could take to receive it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Easy to order. Good range of products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
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Response from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/03/2018
Fast delivery. Everything is fine, gladly again. ??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
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Response from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
A little too long to receive orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Very good order processing and fast shipping. The supply corresponds well to what was expected. Thank you very much. Prices are competitive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Easy to order Easy to order. Good range of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
nothing to say on time delivery. Everything was as ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
Hello I have a problem with the delivery address when ordering via the Internet""Mondial Relay"". For customers domiciled in Monaco, the Mondial Relay"" delivery point is not listed. However, there is one in Monaco:""SVB Informatique"".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Quality paint at a great price. Quality paint at a great price.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Quality paint at a great price. Quality paint at a great price.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Response from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2018
Easy to order Easy to order. Good range of products.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Response from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2018
Delivery was too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Great site .... fast and simple with quality layouts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Fast and compliant. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
I only know 1001 maquettes for its quality despite a downside in my last order, i.e. the HAT 8161 box with which I had small quality problems but I will remain faithful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Hello everyone, I recommend 1001 maquettes! This team is fantastic! The prices are affordable, the choice is there and the customer service is very responsive and friendly. Packages are dispatched quickly, with tracking by e-mail, and even the day of delivery is given to you by e-mail for Colissimo delivery. They even give you a catalog and a poster, which is great, isn't it? I'd like to thank the entire 1001 m team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
it's my first order and I'm satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2018
The process was fine no problems and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars but the order took a little longer than I hoped to arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Super fast service and a great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
fast delivery as ordered perfect transaction
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2018
GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
very correct except manufacturer's instructions not in french
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Top nothing to say corresponds well to what I ordered
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/03/2018
Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
No worries. Very wide choice of models, but frustration when you don't find the detail you're looking for. That's the price of fame! It's not always easy to find specific decals and cockpit interior parts quickly. All in all, I'm pleased with you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Delivery a little long but otherwise RAS
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/03/2018
Made purchase of a product that was supposed to be delivered in two-three days. Ordered and paid with EXRA DHL to have it in fast time as it was a birthday gift but the product arrived late after 4 days. Reported it to tech support but nothing. I will NOT buy from this site ever again
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/03/2018
I am very satisfied with 1001 modellbau. The deliveries are punctual and of very good quality.
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